For two weeks now, I have been unable to get a signal on my Sprint cell phone. It'll be in fine working order one day, then unable to find the network the next. For 24 hours now, I have not had use of my cell phone, AKA my only phone. Sprint customer service being what it is, I have only received the reply, "There must be an outage" - with no information whatsoever. I live in Chicago, IL! The third largest city in the country! This is unacceptable and I would like a refund for the days I have been without service.