Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Sprint / Nextel / bad service

Chicago, IL, United States Review updated:
5
Contact information:

For two weeks now, I have been unable to get a signal on my Sprint cell phone. It'll be in fine working order one day, then unable to find the network the next. For 24 hours now, I have not had use of my cell phone, AKA my only phone. Sprint customer service being what it is, I have only received the reply, "There must be an outage" - with no information whatsoever. I live in Chicago, IL! The third largest city in the country! This is unacceptable and I would like a refund for the days I have been without service.
Le
0

Comments

Sort by: UpDate | Rating
Va
  4th of Dec, 2008
Agree Disagree 0 Votes
The Nextel/Motorola i580 is complete junk. Sprint/Nextel markets this phone as "Rugged Construction/ Military 810F Spec" and "Rain-Resistant." Nothing could be further from the truth.

I have gone through 5 i580 phones, each replaced with a $50.00 fee, one of them for free. Here is how each phone met its demise:

i580 # 1: Screen in front went blank

i580 # 2: Both screens malfunctioned

i580 # 3: Screen in front malfunctioned

i580 # 4: Phone kept calling 911 on its own in a county 1.5 hours away that I have never been to. It would do this even when the phone was powered off.

i580 # 5: Dropped 2 feet and screens broke. It got wet due to rain.

I called Nextel to address the issues and they want me to dump more good money into this POS. I have been a Nextel customer for years and have never had issues until the i580 came into my life.

I can not imagine any military using this. Clearly this phone is cheap junk. I am upset that Nextel will not take care of its long time customers.

STAY AWAY FROM THIS PHONE!!

Post your comment

Submit
Sprint Logo Sprint
Customer Service
Overall Satisfaction Rating

393 Reviews
PO Box 4191
Carol Stream
IL
United States - 60197-4191
+1 888 211 4727
View Full Information
     

Reply to

close
Send