Menu
CB Business and Industrial Spring Masters Canada

The good, the bad, and the ugly - discover what customers are saying about Spring Masters Canada

Welcome to our customer reviews and complaints page for Spring Masters Canada. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Spring Masters Canada.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Spring Masters Canada's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Spring Masters Canada, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Spring Masters Canada. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
T
2:35 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Spring Masters Canada Regarding Working at Spring Masters

First of all, if you are reading this article, you are probably deciding whether or not you should work at Spring Masters for some spare cash. The answer is no. A certain one as well, and I will explain why.

My Experience
I would like to share my personal experience with you. I worked for Spring Masters for one day, and I realized it's not a job for me. In the morning, I was picked up at 7:00 AM with several other clients. Then, we were brought to this warehouse-like facility where there are the so claimed "core-aeration" mowers and gigantic driveway sealing machines. I was quite content and excited for the day of work, and I realized I was even more excited after they brainwash you by going through the list of different prizes and rewards. After, we were assigned in teams and were sent off to training. At this time, it was around 10:30 AM yet we still haven't started working.

Finally, work started at 11:00 PM when I was dropped off at the entrance of an unknown neighborhood with a map, a recording sheet and a few fliers. At this moment, I was filled with questions and concerns yet I was not able to get an answer to as the instructor was rushing off getting everyone else to their locations. Therefore, I kept these concerns in my head and carried on as an official contractor for Spring Masters. However, my hopes and dreams were soon crushed to pieces as I realized that people don't actually want their lawns to be core-aerated! Most of the people I have spoken to was quite frank, they told me that they had it done before and it was ineffective. So all they said during the training presentations were lies?

I quickly removed those thoughts, and realized I did the impossible. I was able to negotiate with a house owner for his lawn to be aerated at the cost of $65.00 (not including HST). So I was left to experience the core-aeration mower. It was frankly quite easy to turn on, however it automatically stops working after about 1-2 minutes and you have to start it again. It was a quite frustrating experience as the house owners don't want a broken machine to operate on their "precious" lawn. Also, the machine quite heavy! At certain times, even the house owner have to come to aid because I wasn’t able to control the machine. After that house, I was tired and I needed to use the washroom. However, the question was, where could I find one? Well, the correct answer would be to knock door to door and ask the permission to use a house owner's washroom. This is a joke! Who would want a sweaty and dirty stranger to be in your house and use your washroom?

Anyways, after a day of hard work, the instructor picked me up and transferred everyone back to the warehouse for the end of the day payment. This is probably the happiest hour of the day since I made about $200 dollars (including tax) and I was expecting something good in return. However I was deeply disappointed when the instructor handed over about $20 dollars. Really? I get about 10%? Are you serious, after about 12 hours of work? I sat down and looked over the paper, and this is how the calculation went:

You get paid around 28% of the total payment.
$200 x 28% = $56
The payment does not include tax, therefore, 13% HST must be taken out from the total payment.
$56 - ($200 x %13) = $30
Then you must pay the $10 fee for the core-aeration mower.
$30 - $10 = $20
Furthermore, if you are a loyal citizen, you must also pay the tax to the government.

At the very end, I was sent homework through a “shuttle” and arrived at almost 12:00PM.

In Brief
In brief, Spring Masters is targeting high-school kids and they claim you could make more than $500 dollars working for them in a day. If you are doing decent in school, this is definitely a waste of time. Working for more than 12 hours a day yet still make most minimalistic income is definitely not worth your time. If you are desperately looking for a job, work at a fast food restaurant instead, at least they pay in $10.25 an hour. Also, the machine is heavy and some people will not be able to operate it properly, and the strong smell of gasoline (which is in everyone of those machine) is toxic and harms you health permanently. Furthermore, if you want join Spring Masters, practice not using washrooms and working for more than 12 hours. Most importantly, if you want to work for spring masters, you must believe whatever they are saying is true; even if it’s full of lies and heresies.

Read full review of Spring Masters Canada and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
A
A
090
Ottawa, CA
May 01, 2012 1:50 pm EDT

absolutely agree, have exactly the same experience as yours

ComplaintsBoard
A
10:46 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Spring Masters Canada Hires Criminals

Spring Masters Canada Hires Criminals To Come To Your Home!

Last year (2010) my neighbour's house got broken into by a "spring masters canada" employee. She was not even a customer, some teenage employee in the "area" was watching her house all day long. She left for a short while and a Spring Master Employee broke into her house, went through her things, he attempted to rob her house while she was not home. She came home earlier than expected and found him in her house with his hands full of items to steal. The Spring Masters Employee got "spooked" and picked up an object and KILLED her pet Rabit. He deliberately killed this harmless creature and than ran away. The police were called right away. The Owner of Spring Masters was contacted and notified. His form of appoligies to my neighbour was a "Gift Certificate" to a restaurant! (Pathetic and...Cheap!)

This Year (2011) I wante dto see for my self just out of curiosity how Spring Masters Does their "Hiring" proceedure. This is how it goes...
1. You apply online
2.After they Harrass you via Phone 10 times you attend a job fair
3. At the job fair you hand them your resume
4. 10 SECONDS later they give you a piece of paper inviting you to the Training session
5. Your Hired!

For all they know I could be a criminal, bad person, etc. They do not even read your resume or aknowledge any suspicious material on your resume. No Criminal checks or "Backgroud" or "police" checks are done. The workers they hire are NOT even BONDED! You dont know who these people are knocking on your door, Heck NEITHER DO THEY!

Please Stay Safe...
1. Dont even OPEN the door for a Spring Masters Employee
2. Dont ever Work for a company that hires Criminals
3. Dont let your children work for this comapny to be surrounded by Criminals at work

Read full review of Spring Masters Canada and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
Spring Masters Canada
Spring Masters Canada
Kanata, CA
Apr 25, 2011 5:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello 1234asdfg, and thank you for taking the time to retell a version of your neighbour's very, very unfortunate encounter with a former Spring Masters contractor.

Though your account was partly accurate, I will provide a few more details about the day in question.

It is true that one of our contractors broke into a house that he was not servicing, and killed a rabbit. It was a shocking, horrible event, that upset our staff and our company as a whole as it surely did your neighbour, and those she relayed the story to.

Like your neighbour, we pressed charges, and followed the case very carefully as the story of the troubled young man unfolded.

The contractor suffers from schizophrenia, and is now institutionalized, from what we have been told.

Please double check with your neighbour about validity of the claim of a gift certificate. Our records indicate that our company bought and paid for a new security door to be installed on her home, and offered to replace her pet.

As far as the company routinely hiring criminals, this is not the case.

On all job applications candidates are asked if they have criminal records. Much like other employers -- say McDonalds, or Canadian Tire -- we cannot insist that all applicants complete and submit criminal reference checks. This is simply not standard practice for part time jobs for Canadian youth. Nor can we inquire about pre-exisitng medical conditions -- such as schizophrenia. We do our best in our selection process. In this case, a troubled young man took on work that was certainly not well suited for his skill set, and he 'snapped' according to the police and his Doctor.

He certainly does not represent the hundreds of other wonderful, hard working young people we have working for us across Canada. And this particular incident is not reflective of the experiences of our 200, 000 + satisfied customers.

We have since then worked hard to improve our recruiting and management systems to ensure we are not faced with such an occurrence again.

Respectfully,
Spring Masters Canada

ComplaintsBoard
T
9:33 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Spring Masters Canada Don't Waste Your Time

DO NOT WASTE YOUR TIME HERE. I worked there over the summer for about two weeks, maybe less. Those posters every spring go up all over town claiming "You can earn $100-$500 a day!" So bogus. So completely bogus. You have to be a completely great seller to make any decent money at this job, and let's face it, if you're a great seller you're NOT working at places such as Spring Masters; you'll be working at car dealerships or cell phone stores. Where you DON'T have to push a 100lb aerator machine around neighbourhoods all day long with no place to take a crap or eat.
Spring Masters hires people on as independent contractors. You don't work for SM technically, you're representing yourself. You're charged $10 a day to rent the aeration machine and then driven out to a route, handed a map, and left there for 13-ish hours (literally, from 8am-9pm). You don't know where you're gonna go to the bathroom at all day, and if you haven't packed a lunch, oops, you don't eat! Spring Masters likes to tell their people to "just use other people's bathrooms, " but in reality, what woman who's home alone all day will let some dirty, sweaty person into her house to use the bathroom? Not safe for her, how does she know who you are or that you can be trusted?
So you push this huge yellow "lawn mower on steroids" around, knock on doors, ask people if they want holes poked in their lawn, and sometimes you might get a "yes." Most of the time it's a "no, " because the people who work for Spring Masters are probably not the greatest sellers on the planet. Average Joe's just wanting to make some money to pay their bills. If you make any money at all, you give it all to SM at the end of your 13hr day and you get a percentage back from it. So many people work all day long and make NO money. People make $0 for all their efforts. But you still have to pay SM your $10 rental fee!
You begin the day at 8am at SM headquarters for an UNPAID training session, then around 10am you're driven out to somewhere in the area and left until they get you at around 8pm. No bathrooms, no places to eat, you're responsible for the equipment if it gets lost or stolen, and possibly very little pay at the end of the day. I made $60-$80 a few of the days and then $20-$0 towards the end of it so I quit. The CEO of this company likes to pretend that only "hardcore" and "dedicated" people work for them and the rest are "lazy" and can "get a job at McDonald's." Well McD's will pay you more than Spring Masters, that's for damn sure. Rather work there; at least they have a freaking toilet.

Read full review of Spring Masters Canada and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
T
T
tamara pine
Sault Ste. Marie, CA
Aug 24, 2011 3:39 am EDT

there selling tactic at SM is take students and have them push around a PITY CART! i feel bad for the employees getting ripped off. i work in a family business who as well uses all the right stuff...we charge a fraction of the cost and our workers drive trucks with units on the back oh and they have an hourly wage with only one half hour deduct for lunch even if its a 12 hour day and above minimum wage...be that springmasters. go somewhere else Sault ste Marie already has a number of sealing companies who blows away your so called quote unquote experience!

T
T
The Learner
, CA
Jun 01, 2011 1:38 am EDT

asdad

A.Guy.From.London
A.Guy.From.London
Sudbury, CA
Mar 27, 2011 5:00 am EDT

Haha.. So true. If anyone is worth a damn as a sales rep, they'll be working at Future Shop, The Brick, Leon's or pimping mobiles for Rogers or Telus. They most certainly will NOT be pushing around a 100 pound aerator machine or a 200 pound cart that's just black paint in the form of driveway sealant.

Every time I see one of these signs around town, I'll either rip it down, or write in black sharpie, "SCAM" on it. A bit childish yes, but I don't want to see anyone get screwed over. Why should you give them 79% of YOUR wages and then you walk away with just pennies? If you want to do this kind of work, get together with a few others and start a small business aerating lawns and doing general landscaping duties. At least then, your expenses will be a write off AND you'll be working for yourself, as well as certainly making more than a piddly ### 21% of your total sales.

ComplaintsBoard
G
2:28 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Spring Masters Canada Poor service

Promised to return to remove overspray from garage doors not only did not show when they promised they refused to return phone calls.

Read full review of Spring Masters Canada and 23 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
23 comments
Add a comment
A
A
AULD REEKIE
Burlington, CA
Jun 03, 2012 4:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Thank's to all who have been exployted and told their stories and hardships, slaving for " String along masters ", only today I was sold on having driveway work done by these vultures, just as I suspected SCAMMERS, I am sorry for the person who knocked my door, if it means him not being paid his 13% of the total sale, there must be someone college or university student bright enough to get these people? scammers stopped in thier tracks, come -on guys - girls ? get together hear don't just complain, stand up together, even if you've had enough, together you can help stop them from disheartening and discouraging your brothers, sisters, and friends, , believe in the power of one person, and in the power of all together, I'M in my 80s now, and proud to be BRITISH ...and what we endured in our lives, stand up to these mobsters, they will eventualy be out of business, if you help each other, you will defeat them

T
T
tamara pine
Sault Ste. Marie, CA
Aug 24, 2011 3:49 am EDT

haha Thank you spring masters ha crock o [censored]. that there folks is probably a falsified made up person writing for the so called company! haha your funny

F
F
FutureSM
Dundas, CA
Jun 27, 2011 2:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I will be going to Spring Masters Job Application Seminar, which is scheduled this July 05.
I would be working for a Hamilton Branch. I'm looking forward to their Orientation session.
Despite and because of all the comments posted here!
I'll keep you posted, if and when I'm hired and my experiences on the job!

B
B
Been there, and would do it again!
Guelph, CA
Oct 12, 2010 1:21 am EDT

I worked for Spring Masters in the summer of 2009. I went in with alot of different work experience under my belt. At first SpringMasters came off as odd; however, they work within the confines of the law and make a strong effort to do so. Two year confidentiality agreements are standard in most industries, smart employeers implement such agreements and justifiably so. Would you want someone stealing your intelecutal property?

To those who had a bad working experience at Spring Masters I say you do not know what a bad working experience is. You are likely still supported by others, or have little working experience to begin with; or you are in a state of mind that reflects only negativity. Perhaps you use the internet to vent because it is your only social resource. Often it is those who are ambitious and have no choice but to support themselves who make the full effort to become part of the SpringMaster team, because they see a legitament opportunity. Those who make the full effort are provided the tools to learn and make a worthwhile income. Note that Spring Masters only makes money if those who are independently contracted make money, nor does SpringMasters make money if their equipment is not used. They want you to make the most out of yours and their time, but they cannot make you. From my experience it is financially worthwile to be motivated. If you can't motivate yourself, SpringMasters will help you. During my time at SpringMasters I witnessed route managers unknowingly make unprofessional comments; however, I have never worked in a place of business where this has not occured. Everyone has a bad day, everyone has to meet someone elses' expectations. As an independent contractor I never took such comments personally.

To homeowners I suggest you buy from only those who are credible, those who are ambitious. These are the services providers that will do you good and will leave you happy.

I have never before worked for a company as team orrientated and goal driven as SpringMasters. I have never before worked for a company who has invested as much time and money into creating a better working and buying experience. I have never before worked with as many ambitious individuals.

Oddly enough, it is because of my experience with SpringMasters that I was able to help my son sell chocolate bars, door to door, to be able to attend a class trip. At the end of the day he decided he wanted to approach an older couple in their front yard by himself. He did all the talking as I watched. All I said was that there were only two chocolate bars left, so the couple bought them both. My son said thank you to the couple as did I. As we walked away he looked at me and said, "I don't know why I wasn't shy anymore!" At the age of four he had already begun to learn to overcome shyness, something I hadn't learned to overcome until my twenties, something some people will never learn.

My attitude toward this complaint is neutral because I can't speak for everybody. I speak from a full season of experience with SpringMasters. I serviced somewhere between 500 and 1000 homes because I was credible and ambitious. I earned approximately $23 000. This money helped me to support my family, and pay for my education. This experience helped me to be confident. Since working at SpringMasters I was able to sell myself and get a job in my field of interest. In six months I have achieved $123 000 in sales.

Thank you SpringMasters,

T
T
theit
Fake, New Brunswick, CA
Aug 05, 2010 1:11 am EDT

Same story over and over again. I made the mistake of working for these [censor]ers a few years back. Nothing but a waste of time and effort. Their CEO is an [censor] who makes a living intimidating, scamming and lying to people, all the while painting himself to be a hero to college/university students across the country. What a slimy [censor].

The route managers are pretty much made from the same cloth as this Ben Stewart [censor]. They'll intimidate, yell and harass you if they as much as suspect that you did something they wouldn't like. They're completely useless when it comes to fixing the pieces of [censor] aerators or giving actual advice.

All in all, this is a company that exploits naive, vulnerable, and often desperate students. Out of the hundreds who sign up, a small handful go home with a decent profit. Ben Stewart is quick to get testimonials from them, film them, and make it look like the average Spingmasters employee has the same experience as them. The 99.9% who don't are shunned as lazy and useless. How [censor]ing dumb does this [censor] think we are?

It's only a matter of time before everyone catches on that this company is a total scam. The unfortunate thing is, Ben will be all to quick to jump on another herd of clueless suckers and exploit them in the exact same way under some new spin.

M
M
mastercanada
Toronto, CA
Jun 21, 2010 10:50 pm EDT

I think anyone can aeration ... you all should just buy a machine cost is $1000 for a used one... go door to door... charge front back $100 to $80 do 5 to 7 aerations a day and your in the hot seat baby its cash!

if everyone took this advise the''d get a head... use a credit card get a bank loan? small buisness of canada can help you... osap can... parents can help anyone can help you!

get the machine... rent a van... or find someone online who has a truck and drop pick up in an area for a little money

you will be by far off ! and really makeing those buckets of cash! you were promissed and put springer mastas out of buisness!

M
M
mastercanada
Toronto, CA
Jun 21, 2010 10:44 pm EDT

Sue spring masters 5 year contact ! Time to sue them!

Call your local labour board demand the copy !

Call the police on them

Do what you can ! Help yourselfs

M
M
mastercanada
Toronto, CA
Jun 21, 2010 10:42 pm EDT

no wait i can scratch my [censor] to just as good as a spring masters manager! and pick my nose at the same time!

oh! your talented ! can you wave your magic wand and make a drive way appear like new? or are you just pulling my steps! off the sheet of paper you gave me bro! awwwww is this the part where i/m supposed to cry ops i forgot ! lbaaaaaaaaa

M
M
mastercanada
Toronto, CA
Jun 21, 2010 10:40 pm EDT

I don't wanna be pushing the machine but thats all I know what to do ! what can i do now for 5 years!

judge i can only push the machine! help

M
M
mastercanada
Toronto, CA
Jun 21, 2010 10:36 pm EDT

I worked for spring masters this year for a little! got accused of stealing money they even threatened to call the cops if didn't run over this fictisious money i stole? ain't i a private contractor according to their contract? what stole ? pay rent don't i for that bloody machine $10 bucks! [censor]ers... cheap [censor]

told them call the cops lets sort this out they demanded i said lets go see the owner i did the aeration nothing then they said they don't have proof nor do i that i didn't do it blaaaaa.. left me miles from home had to take a taxi cost me over 100! [censor]

next day showed up there asked for the money the owed me they said no ! bloody no they won't pay

so came back with the cops next day ! they were in a hurry to pay said i was giveing them a bad name as if they don't need help there making it them selfs for sure!

they paid me the 30 bucks i made and the 100 for the taxi!

thanks a bunch [censor]sssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.