SportsTeamLine
reviews and complaints

Hello. I have a terrible experience with SportsTeamLine and just want to warn everyone about this site!
I bought two shirts from them and when my order arrived I was disappointed with the quality! It was terrible and really poor, print was hardly seen and cheaply made. I took some pictures and sent those to SportsTeamLine but they did not reply. In my messages I asked for a refund but was completely ignored. I sent three more messages with no luck getting a reply.
I also checked the reviews and was very disappointed that I did not do that earlier otherwise I would not lose my money. Better stay away from this website!

I ordered 2 jerseys from this company and never received either. Tracking does show delivery but the packages never were left at front door as indicated. I disputed the charge through my credit card company and now am receiving harassing emails from John Cooke in Customer Service telling me it's "impossible" I didn't get the package, my dispute is a "scam" and he is going to "call the police". DO NOT order from this company. Originally I thought the items were coming from Texas but tracking shows package originated in China!

Please read the reviews first! SportsTeamLine is not to be trusted, they do not deliver orders. When my order did not arrive I went online and found tons of negative feedback about SportsTeamLine!
My order was made in December and I still did not receive it. After reading all the reviews I gave up and I don't actually expect to get anything. I have no idea how to get my money back because I can't reach anyone from customer service. I'm extremely unhappy and disappointed because it was a present for a friend and I was 100% he would love it.
I hope I'll get a refund.

On 12/11 I ordered an ezekiel elliott men's dallas cowboys game team color jersey, which they promised would be delivered within 15 days. On 12/12 I contacted them to cancel the order as I found so many complaints online about their company and the poor quality of merchandise. I only received an automated response from john cooke but nothing about any cancellation of the order or refund. I then followed up via e-mail on 12/26 checking on the status of the cancellation, refund or credit? We also sent another message online through their website. They charged our credit card as jinzhou zhaoxin ltd $85.27 plus a foreign transaction fee of $2.55. The original order was $79.99 with free shipping. Also, where was the order/jersey as their website still showed the order is in processing? Where was the delivery tracking #? I mentioned that I saw online that they have had numerous complaints about their company/site - "no delivery of merchandise" or "shoddy merchandise" or "no refund/credit was issued after making promises to do so. " later that day, john cooke stated by e-mail that it was too late to cancel the order as the item was in connecticut and will be shipped in a few days, and he provided a tracking #. He also would refund/credit me the difference of $7.83 "as compensation. " on 12/27 the jersey arrived. Overall, the quality is fair with some of the stitching coming loose, stitching is uneven throughout, and some of the stitched #s on the back of the jersey have a yellow/brown/burnt color edging. The cowboys stitching on the front is uneven and cheaply done. The jersey appears to be a fake nike nfl knockoff. We were not very happy with the jersey at all and asked for a complete refund/credit of $87.82. Also, the company is definitely not in austin, texas as it states on their website. The package came from yuguang liu, shanghai, china. As of today (Jan. 2, 2017) we are still waiting for a refund!

SportsTeamLine is just a scam! Do not buy anything from this website because you will only waste your money. First of all I want to mention that these guys are somewhere from China, they are not based in USA as they claim. My package came from China and everything was of a terrible quality and looked nothing like pictures on their website. It's absolutely impossible to return anything, and when I asked for a refund they refused to tell me the return address! Total fraud!