SUBMIT A COMPLAINT / customers service

Yesterday 28/11/2016 I went to sportscene in clearwater I have never received such bad service - firstly no one wanted to help I eventually found a guy to help but he had a no care attitude I cleary asked for a size 9 shoe he didn't check the box. I purchased the item later I happened to check the shoes and he had given me a size 11. So I went back to exchange they didn't seem to care which if fine - but he went to the back and he said there was no size 9's when clearly there was 2 size 9's on display. But just the way it was handled was very disappointing. I have been a client for many year 10+ years and I have never experienced such poor customer service ever!! It's a bad reflect on your company. I must say the staff at markhams clearwater are great.

Nov 29, 2016

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