Sports Direct / Refunds
Bought a large selection of tracksuit bottoms for my son but as he was not with me I checked with the assistant before paying that I could get a refund as I was only buying so many so he could try them on and choose the best fit. She assured me I could as long as I had the receipt. I even checked I would get full refunds as some items were at sale prices and she again assured me there would be no problem. Back in area following week with receipt and returns only to be told Sports Direct only do credit notes!!! Called for Manager who summoned assistant who denied everything (obviously!) so Manager said she didn't say I could get refund and that was the end of it... Unbelievable Customer Service - that may have been my household budget for the week. How do these companies get away with it?
More Sports Direct Complaints & Reviews
- Sports Direct - Items did not arrive 
- Sport Direct.com - My Daughter Puma Trainer 
- Sports Direct - returning nike mecurial boots 
- Sports Direct - Customer Service - Exchange 
- Sports Direct - Adidas Football Boots 
- Sports Direct - Part refund 
- Sports Direct - mislead information 
- Sports Direct - Wrong Order
- SportsDirect.com - sport direct customer service staff rude!!
- Sports Direct - Horrendous service