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Sport / My Daughter Puma Trainer

1 Unit A, Brook Park East Shirebrook Mansfield NG20 8RYLeyton, United Kingdom Review updated:
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I bought a puma trainers for my daughter at sport direct at leyton, but the puma trainers was faulty by the manufacturer, i took back to sport world at Leyton branch and the manager in the store check it and accept that this is manufacturers fault but refuse to change it or refund it because i don't have the receipt, the manager even ask me to go and bring my statement of account if i can not find the receipt when i use my debit card to buy it,

I am so frustrated by this, this is not my fault and i dont think that i should pay for puma's fault, it's really unfair -

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  • Sa
      12th of Dec, 2010
    +1 Votes

    i have had the same today with some kangol boots not big enough round the calf and they couldnt exchange because the boot size was ok it was the width of the calf and i had my receipt and under the 1979 act these goods where not fit for purpose so there for i should of had a refund instead i was forced to have a gift card and i wouldnt want to shop there again. this was the Lichfield store. so boy cot it so that the rude disgusting worm of a manager is out of a job for next year.

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