Sport Clips
reviews and complaints

Kiaria scott was wrongfully terminated on the spot and i still cant get a respond from the owner or superior manager. I had to call corporate for Heather to release my check after a series of lies after stressing all options this was my last because i enjoyed working their in hopes for answers. I have never been treated or threatened so badly in a work place this is unacceptable i deserve answers as a loyal employee who was given 0 chances.

I was at the tanyard station in barboursville wv, and u had taken my daughter there for a haircut. The lady who was cutting my kids hair didn't cut the hair right nor did she cut barely any but a few stands off and it looked rediculus. I had asked for dead ends and long layers to be cut and nope just a few pieces of hair taken off and I am 100 percent in satisfied with the worker who pretended to cut her hair. I would like this fixed by letting me take my daughter in to sports clips and fixing what they messed up and not having to pay cause I used a free haircut coupon. please make this right and fix the mistake. My name is Jennifer Turley phone number [protected]
My email address is [protected]@gmail.com

When leaving work at 5pm I decided to check in online for a haircut. I was unable to check in since the wait time was greater than 90 minutes and at that point they shut the online check in option down with patrons. This has happened my last 2 visits as well. I went home and later opted to drive to the location and check in. Now it was 6pm and my wait I was told would be about 2 hours. After running an errand I came back to see that I was now #14 in line. After a total wait time of only 50 minutes I was taken. Why? Because 8 customers in front of me git tired of waiting and left. 8 paying customers left.
The owner of this location needs to realize that he is losing paying customers. Apparently he is more worried about his bottom line vs understanding what his customers are facing . If he'd hire more stylists he'd keep the customers he still has, increase customer satisfaction, and build up his business.

I came in for a haircut and didnt wait very long before being called back. Upon sitting down I was told there was no record of me in the system which was odd because I've been a client for 2 years. My stylists name was Jessica G. She was very nice and friendly. I asked her for a trim and to keep the hair on top long and told how I usually style my hair. She nodded like it wouldn't be a problem and started cutting. When she was finished i thought i was going to cry. She basically almost shaved my head and took 2 inches off the top. I wear my hair a certain way because its thinning and now I look terrible. To make matters worse she was coughing the whole time which I could feel on my head. The man who was also working asked if she was feeling better and she sniffled and said she had some dayquil and could make it. Needless to say I woke up sick today with a cringeworthy haircut and I am probably going to have to shave my whole head and start over. The icing on the cake is that my best friend of 22 years is getting married this upcoming Saturday and I'm the best man. ALL of our friends and family will be there and I'm going to look terrible. I am beyond mad. This is supposed to be a really happy time for my friends and now I'll be feeling self conscious at the wedding which will keep me from having a good time. How is sports clips going to make this right?

I just want to share my experience that recently occurred at the Sport Clips in Mandarin Oaks, Jacksonville. I'm a loyal customer of this company, I travel a lot and have been to many of your shops, but this visit was disturbing. The shop was unprofessional with the talk back and forth. I couldn't hear the TV while getting my cut only the stylists talking. While getting my shampoo it was not quiet, the stylists were talking then too in the dark room. I've enjoyed this experience for years, but this shop is not a good experience. TV's were broken, and the sound from those that did work was horrible. As I looked around... chairs had rubber rims broken. My stylist had to search for guards and the white paper strip. The shop is old and very dirty. This is not the experience I want for me or my grandchildren. I'll return to another location, but I doubt I'll be returning to Mandarin Oaks.

I visited the sports clips at 754 Northwest Loop 410 Suite 104, San Antonio, TX 78216.

I have been to several of the sports clips locations around San Antonio each time getting a decent hair cut at a decent price. I choose sports clips because I get a simple low fade and I like the hot towel and tea tree shampoo.
This sports clips was awful, I was next up for 30 minutes even with 2 hairstylists just chattering away. When I finally got seen I explained that I wanted a low fade from a number 1 to number 3, just even it out on top. The stylist proceeded to give me a high and tight with a number 1 all the way to my part. At that point the only thing left to do was finish the haircut leaving me looking like a junior marine. The hot towel ended up being a room temperature wet towel. And the stylist realizing that her tip had been lost, decided to rush through the shampoo which lasted about 1 minute.

This was a big disappointment for a long time sports clips client.

Does this picture show a low fade?

Sport clips in Anderson SC has a woman working in it named Amanda Boyd who has been charged with domestic violence. She stabbed a man in the face and bragged about it in front of clients. Im Not happy at all with this and i hope this isn't the look you want for your company because of this my family and i will not return until your stores are managed better your employees act like adults and this one lady is gone. Thanks really hope this problem can be resolved

Hi my name is Kathleen Harrell. I recently visited one of your stores near me. I have an Autistic child. I came to get him a hair cut was disgusted with our haircut and the service. My child not only walked away with a terrible haircut and being discriminated at because of his disease. My son has cuts and scrapes from the scissors and clippers. The haircut looks like he did it himself. This is after I cleaned it up myself. I'm a licensed Cosmetologist and never on my life have seen a chop job like his. I also was ashamed they made me pay for his cut. When I asked to speak to the manager. I was told to leave he was upsetting the other customers. I left out of there in tears. My child has a hard enough time as it is and haircuts use to be one of his favorite serves to get done. Now I dont know how I'm going to get him in a chair much less the building. Along with this issue my card was charged twice and the extra charge was not refunded back to my bank statement. I will not be a return customer.

the storeis in westfield, IN route number 32-i checked in online and was told There was a 6 minute wait-I arrived and waited good 15 minutes no one spoke to me until several other custermers were waited on. I understood this as just a busy time. However after waiting another 15 to 20 minutes i got up and tolld the barbers I had to leave as I am on oxygen And I realized if I Waited much longer I would not make it home on time. On my way out the door a you lady working on another customer made an extremely discurtious remark. why she felt the need to do this I don't know. As you can imagine I will nolonger be a loyal customer as I have been in the past. you have a proplem employee, as a owner of my own business for 30 years I CAN ONLY FEEL SORRY for you situation. good luck in the future with that employee -you will need it.

Good morning . I went to Sports Clips on Saturday and got my haircut ( which is the only place I go to). The lady that cut my hair was very nice and she asked me how it looked when I got done and I said it look good because from what I could see it did it wasn't until I got home to wash it again and put some product in it that I noticed how bad it was gapped or that it was cut up into the top of my hairline. I was going to wait till Monday to reach out to somebody but forgot it was Memorial Day. That being said I took a video to show where it's gapped at I haven't had any issues up till the last several months and I've had 2 really bad haircuts 1 about five-7 months ago and 1 Saturday. I don't want to lose faith in you guys because it's an awesome place to come to but It being the second time in such a short time, it just puts a bad taste in my mouth ya know. I definitely like to get it taken care of and compensated for that goes without saying if somebody could just reach back out to me it would mean a lot my phone number is [protected] my name is JD I really appreciate the opportunity and time to send this message to you guys

Mackenzie at the orange location has been exchanging personal messages with my husband. She was aware that he is married. It is very unprofessional for the stylists to flirt with/exchange information with clients; extremely unprofessional. I cannot imagine that it's not against some sort of employee policy. I confronted mackenzie regarding the situation and she claimed to have no knowledge that he was married with turned out to be a complete lie. What kind of business are you guys running!? You need to hire professionals.

today February 27, 2019, I took my Husband to go and get a haircut so that he could look nice and neat for his birthday celebration when we got there one of the employees said okay just sign in and we will be right with you I asked how long it would take for my husband to be next she said about 15 minutes we said okay that's fine this lady sitting next to us apparently did not sign in her three kids and so because of that it would take longer however my husband had already signed in his name and because this lady forgot to sign in how is that our problem I just don't see how they can tell us one thing and then they do another so we bought it for the employees attention and she said well that the lady was there before we got there I said no she was not because otherwise, her name would be on the list she just told us that we would just have to wait a little bit longer we sat there for almost one hour and still nothing! Obviously, this place does not care about their customer's needs It's either really bad management or they just don't care. I will never ever go back again ever. And for this reason, I will tell my friends and family never to go there either these people are just flat out rude and inconsiderate towards their customers.

When you check in online and are given a time to be there you would think your wait to be few minutes not 25 to 35 minutes because the stylist (Brenda) was taking a walk in customer as I was walking in door 4 or 5 minutes before the appointment time. This would not seem so bad but this is the 3rd consecutive time that this has happened. I will not be going back. Something needs to be done.

I did a online check in and it would not let me check in my son. So when we arrived I was told to check in. I was now 30mindifference from my check in to the new one. So we were going to have to now wait for each other. Then while we were waiting a party who had a similar situation as we did was allowed to cut us because they were the same party even though we were denied that curtesy. I'm very disappointed in this experience.

We had traveled from another city to Turlock for my 2 boys to receive a free haircut with their coupon they received from their school to that specific location for a haircut. When I checked them in, first timers, in the computer, the stylist calls their name next to be seated because there was no other costumer. I hand her the 2 coupons for both boys and she says that they are not allowed to cut their hair without their school I.D. I proceeded to tell her that school has just started and that "my boys have not received their school id's yet, can they still get serviced?" She said I will speak to my manager, the manager also declined service to my two boys till they would come in with their school ID.

On 10/9/2018 I went to the Lorain Sports Clips on Leavitt Rd. I showed the stylist a picture of what I wanted my sons hair to look like. He said, ok no problem. I've been coming here for over 2 years, never had a problem. This was the worst cut ever. I included pictures of my son's haircut right after. I still paid for it and left a tip. I didn't know what to do at the time, because the haircut was already done. My son has sever anxiety and this cut has made him feel even worse anxiety. I want my money back at least. I would like even more compensation. I included all the pics of my sons, uneven line, thicker than I requested and extremely crooked. The fade is horrible, too short on top. I included the last picture of what I showed the stylist. I hope Sports Clips compensates my son and I for this AWFUL experience.

I was at Sports clips Glastonbury yesterday. I checked on line and showed upon within allotted 30 minutes window. My name was being displayed on the store screen as being first next customer on the list initially and then it moved to on deck status. Two stylist who were ready to start with next customers, skipped on me. When I asked why they are doing that they told me those customers' names were ahead of me that was not case as their names were being displayed after my name on the store screen. One of customer also pointed it out to store staff but they were rude and insisted that I should not be taken care of on my turn rather than after other customers. I eventually got a hair cut by one of the staff. They refused to provide me with owners information as I wanted to complain about their behavior and racial discrimination.

As much as I love SportClips as a company. The owners do not care about their stylist knowing that there is a tropical depression multiple trees down and flooding still expecting them to come in to work. With no regard of their safety or how they feel when it comes to their own safety. Also threatening them with punishments if not following there rules in this situation. I expect more out of the SportClips company. Especially in inclement weather. Now understanding business I know it needs to be ran for money to come in the store. Although know as a leader myself that my stylist need to be taken care of as well. Stylist should NEVER feel like tas if they are nothing more than numbers. If that is how this is going to be ran, they might as well go to Great Clips. I hope you can help address this problem.

I donated to American Red Cross and received a coupon for a free haircut. I am a woman. When I called the Sports Clips in Mansfield MA to make sure they would take the coupon they said they did, But they didn't do women's hair they did men only . I had looked at the sports clip info and received the impression they did men women and children even though the hook was for men.

Will NEVER go back. I have been going here for years until yesterday. I checked in online and waited 15 minutes only to be asked by Cherry if she could take her "friend " in front of me of who just happened to walk in the door. This is the second time she has done this in Four months. My money is the same as everyone else's. I am not only leaving this review, but have left a review on Twitter, Yelp, Instagram, the Complaint Board, and the Better Business Bureau. I have also left a message and will follow up tomorrow with their corporate office. I have told my friends who go here to not go back. So far two of us went to Super Cuts yesterday! Don't let this happen to you! Go elsewhere!