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[Resolved] Spokeo / scam

De Kalb Junction, United States Review updated:

Spokeo gives some more information than Instant Checkmate BUT still expect more money for more info. When I went to cancel the $1 trial, they claimed that they did not have such a trial but something called bizshark from their site did. They offered to cancel the bizshark but refused to cancel Spokeo until just before the time ends. Even then, I have to call them back again to cancel!!! Dont waste your money!

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Spokeo Customer Care's Response, Apr 15, 2014

    Dear Spokeo User,
    I'm sorry to hear of your experience. Spokeo subscriptions can be cancelled at anytime, but I do believe you may have confused our service with Bizshark. In any case, we would be happy to assist you with any concerns. Please contact us directly at [protected]@spokeo.com.
    Sincerely,
    Spokeo

  • Spokeo Customer Care's Response, May 10, 2014

    Dear User,
    I'm very sorry for the inconvenience. Bizshark is a company powered by Spokeo, which specializes in aggregating business-related information from public sources. You may have activated their services through their promotion on our website for 30-days free. If the free trial is not cancelled before the end of the trial, the subscription automatically renews. Please contact us directly at [protected]@spokeo.com and we will be happy to assist you further, .
    Sincerely,
    Spokeo

Ma
Apr 6, 2014
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Comments

  • Sw
      2nd of May, 2014

    bizshark is your parent company! spokeo is fraudulent and have stopped them from monthly withdrawals, instead of the 1 3 month withdrawal of 14.95.

    WARNING : DO NOT give them any cc information! scary! ...

    0 Votes
  • Un
      30th of Dec, 2014

    So how do I contact BIZSHARK to cancel the service WITHIN 30 DAYS? If all my searching for Bizshark takes me to YOUR site to cancel?. CANCEL WITHIN THE 30 DAYS. AND I AM NOT PLEASED WITH THE $$$$ YOU HAVE THAT I SPENT UNDER THE DISGUISE OF CANCEL IN 30 DAYS...THIS SPOKEO IS CONFUSING TO USE WITH $$ HERE, $$ THERE SO I GUESS YOU WIN? EXCEPT WITH THESE KINDS OF REVIEWS FROM UNKNOWING PEOPLE

    0 Votes

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