Menu
Spirit Airlines
Spirit Airlines Customer Service Phone, Email, Contacts

Spirit Airlines
reviews & complaints

www.spirit.com
www.spirit.com

Learn how the rating is calculated

1.6 381 Reviews

Spirit Airlines Complaints Summary

52 Resolved
327 Unresolved
Our verdict: With Spirit Airlines's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
Verified
The authenticity of the customer service contact information for Spirit Airlines has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Spirit Airlines. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Spirit Airlines reviews & complaints 381

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
0 review
1
2 reviews
Sort by:

Newest Spirit Airlines reviews & complaints

ComplaintsBoard
R
9:49 pm EDT

Spirit Airlines delay

Hello, I was scheduled to cruise on the liberty 5/6- 5/10 however my daughters and i missed the boat due to unannounced delays in landing and baggage claim by Spirit airlines.
I actually caught an Uber from the airport heading to Port canaveral while en route i received a call from a carnival rep @0310 asking if we were going to take the cruise, i then advised that we were on our way at which time i was told that if I'm not there by 0330 i could not board the ship we were still 27 min away according to the under driver. Needless to say my kids and i were devastated as this was a graduation trip for my daughter and a birthday trip for myself. I begged and pleaded for an alternative but i was told there was none that could be offered and the best thing to do is u-turn and go back to the airport and obtain documentation of the delay which is what I did and was charged $60 by uber. The airline didn't offer any resolution or accommodations to me.
Im today to request that the penalties that i was charged is applied to another cruise at a later date so that we can finally experience our first ever cruise.
Please help,
Ronni

Read full review of Spirit Airlines
View 0 more photos
Hide full review
ComplaintsBoard
V
3:54 pm EDT

Spirit Airlines baggage handling service

When I arrived at Baltimore airport, my bag was severely damaged. I filed a report with the airline employee at the airport and she assured me that to the matter would be resolved within 24 hours.

I am an international tourist. I was left to travel with this damaged bag for the rest of my trip. This has caused a severe pain in my hand and shoulders.

The report generated by the airline employee is "Bag damaged claim check [protected]"

I seriously feel that the airline has failed to perform its basic duty towards an aggrieved customer.

I feel, as a customer, my right to be heard has been violated.

Read full review of Spirit Airlines
Hide full review
ComplaintsBoard
R
9:19 am EDT

Spirit Airlines a detailed reservation that pulled up with an incorrect name — my own!

I have a Spirit 'awards' account and the company's credit card. I needed to leave on a trip of which my husband would arrive at the same airport but a few days later.

Spirit website was tricky to use as I thought that I wanted to use my accrued Spirit points, but that's another story. I backed out of that side of the Spirit website.

I decided to pay for the tickets I needed. I cut my personal ticket paid over $92. then went back into my account to cut transportation for my husband on March 15, 2018, as I had just done for my own ticket.

I checked. Double checked. All of my husband's info was entered and correct. I hit the 'book this flight' tab. I got a confirmation number. Everything looked fine.

On April 23rd, I went to check on that confirmation number by reentering my Spirit account. That ticket DOES NOT have my husband's name on it, AT ALL!

WTF!

I'm not stupid. I know I checked and rechecked before hitting the 'book this flight' tab.

What the heck happened?

Now Spirit representatives tell me there is nothing I can do. No refund. I DO NOT want a refund. I want my purchased ticket to reflect the correct passenger's name that I placed using the Spirit website on the ticket.

I swear 'cheap' fare is not worth this hassle. NOR is keeping a Spirit credit card with points that are NOT worth gathering. Spirit flights are extremely infrequent, or come with extra stops, or have very odd takeoff times/landings.

Remember, I didn't want a refund. I want that ticket to reflect my husband's name.

I return to my Spirit account

Read full review of Spirit Airlines
Hide full review
ComplaintsBoard
L
9:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Spirit Airlines customer service

Let me start off by saying "You all have been the worse airline ever"! I am highly pissed and upset with you alls customer service.

I had a flight booked from Vegas to Dallas on Early Sunday morning at 1 AM and it was cancelled last min. And the only reason giving was "The weather and the pilot was not experienced enough to fly". First off, if it was the weather why were other airlines flying out with no delays? Secondly, why would you hire pilots not experienced? And third, how can y'all just leave y'all customers hanging like that?

My next flight was not scheduled to leave out until 2 days later. I had to book another room for 2 nights, pay for food for 2 extra days, pay for transportation to and from airport, I had to miss class and work and my kids also had to miss 2 days of school.

This is highly unacceptable! No other airline ticket was paid for, my hotel room was not paid for and my airport parking for when I came back home was not paid for. This is just not right. I will contact whoever and do what I got to do until something is done about this! I deserve to be reimbursed for all of this. I have never seen in my life dealt with any dumb [censor] like this before. You also need to hire more friendly employees.

Read full review of Spirit Airlines and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
C
C
cnReggie
, US
Jun 02, 2018 3:22 am EDT

Baggage Fees!

I booked what I thought was a reasonable price for airline tickets round trip from Houston to Las Vegas only to have baggage charges that exceeded the cost of the airfare for 3 people! Then we had to wait an hour on the return flight to get off the plane. I’ll never book with Spirit Air Line again.

ComplaintsBoard
L
1:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Spirit Airlines trying to confirm that my baggage payment was received

On 3/16 I went on you unfriendly website and thought I paid for 1 check in going an coming for my trip for DFW to Pittsburg PA. Thought I bought this and joined your $9 fair club only to find out the baggage did not go through and the $9 fair club was a charge of 59.95 (what a shock, where did you get the name $9 fair club) So now 4/11 I'm asking for a refund. Can't speak to anyone that speaks English well enough to understand so I'm on hold. I will never never fly this airline again. I have flown since I was 11 years old and nothing has been this complicated. Now I have to go back to that awful website and try to figure out how to pay for my baggage because you charge 2X as much to do it by phone. I promise you this once this nightmare of a flight is over I will not be dealing with this company again and I'll make sure my friends don't

Read full review of Spirit Airlines
Hide full review
ComplaintsBoard
T
6:20 pm EST

Spirit Airlines conf#h78lff, flight nk972

To whom it may concern:
On February 8, 2018, my wife and I left from home (4 hrs away) to catch our flight in Phoenix Sky Harbor, which was scheduled at 1:50 am. We paid parking, checked-in, and as we started checking in luggage we were notified that our flight is going to be late. Spirit told us, our flight has changed to a later time, therefore we will miss our connecting flight in Dallas and even later. So we requested for refund which they did, but haven't receive it. Now our connection/return flight and is not giving us our refunds back due to your negligent.
The primary reason for our travel was that it was vital to make our agenda at an event which required my personal attendance and check in, no later than 1:30pm Friday February 9th, 2018. If we didn't make this time there was no reason for the trip, so we cancelled the trip.
Due to an inconvenience that was out of my control, I ask if you might grant assistant to get my refund or a coupon of equal value for later use from my connection flight (AA). Your consideration & assistance is appreciated

Read full review of Spirit Airlines
Hide full review
ComplaintsBoard
A
1:46 pm EST

Spirit Airlines unauthorized credit card charges!!

My name is Aden Farah my credit card is been charged by your company without my own consent, please have someone contact me ASAP to address the issue.
My phone number is:
[protected]
Aden Farah
Unauthorized Credit Card Charge!
And this is happening here in Irving Texas.innyhe name of Spirit Airlines Irving.
I need to know what is going with charging my card without my authorization before I proceed to the next level.
Thanks.

Read full review of Spirit Airlines and 1 comment
Hide full review
1 comment
Add a comment
R
R
Rocco Ordille
, US
Feb 14, 2020 1:58 pm EST

any update on this? Same thing happened to me and we're not alone... There is another complaint board for this

ComplaintsBoard
C
2:48 am EST

Spirit Airlines Never again

Next time I'd rather go on a slow boat than using these airlines from hell.
These people canceled several flights including mine and rescheduled it 2 days later. Of course, my plans were ruined because of them.
You may say why would they care about so my passengers, but excuse me, they could have warned us at least, so we could have found somewhere to go or change/correct our plans. I think many people were infuriated by this.
I came from a town 80 miles away from the airport, what was I to do?

Read full review of Spirit Airlines
Hide full review
ComplaintsBoard
K
12:43 pm EST

Spirit Airlines customer service

On my trip back from LA to PHL, I stuck in the heavy traffic and TSA screening. I was very happy to get to the Spirit Airline with the flight# 266 (11/19/2017) about 14-15 minutes before flying time. I understand I suppose to be there before 15 minutes; otherwise, the gate might closed. I had tried to discuss with the agent; however, she was not care about my situation. She is talking to other agent about other issues without caring I am standing there begging to get on the plane to get back home. She does not even care to contact someone to see if I can get on the plane. I could not believe that is how Spirit Airline customer service conduct their business this way. Does it because Spirit Airline refer travelers to pay extra to get ahead at TSA gate? From now on, I am going to fly with Spirit Airline because their way of customer service.

Read full review of Spirit Airlines
Update by Kim Nguyen
Nov 29, 2017 12:45 pm EST

Spirit Airline customer service issue

Hide full review
ComplaintsBoard
C
4:54 am EDT

Spirit Airlines horrible experience at the gate

Horrible flight experience! Reply ASAP, otherwise Sue!
I have checked my carry on luggage on ticketing. Your staff said it is ok. But boarding gate staff said I need to pay $65. I bought ticket from New York to San Diego. It said I can bring a carry on luggage 45*35*20. Your staff didn't check the size, just saying it is big and charge me $65. And the staff also told me I need to pay another $130 for my next 2 journey. I have to get rid of my suitcase at the gate and bring all my stuff in 2 plastic bags. I am 100% sure my luggage is standard size. I am still suffered for next 5 days journey in the USA with 2 plastic bags.
How could be $195 for luggage and plus £135 for air ticket! I am not the only customer who has been charged at the gate! When scanned the ticket, they can see you are new to the flight, forced me to pay with horrible attitude. One of the staff also pissed off the boarding pass in front of customer's face! Spirit airline is a robber, robed each customer's money at the gate. No money no flight! Now I felt I was naked to boarding because all my stuff are messed in a plastic bag! I also lost my suitcase which I have used for more than 3 years fly all over the world.
I believe I am not the first and not the last customer having this problem with Spirit airline.
We need to speak out and let all other customers know how horrible Spirit airline is, how greedy spirit airline is. We should avoid to buy any more ticket from Spirit airline, which is the only way to shut down this Spirit airline ASAP!

Read full review of Spirit Airlines and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
G
G
gingin1
, US
Mar 27, 2018 2:17 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

A class action law suite is currently pending in Federal Court. Contact attorneys: Hermina Law Group, [protected].

ComplaintsBoard
L
10:47 am EDT

Spirit Airlines agent arman rude refusing to send me a written copy of policy

9/20/2017 at 8:30 AM I called requesting a refund for luggage since we needed to cancel our reservation #[protected]---My husband Robert became sick and hospitalized at VA Hospital. I understand our tickets were not refundable but requested a refund on carry on bags----when Spirit Agent Arman refused----I asked to speak to a SUPERVISOR----she refused and stated would not connect me to a Supervisor-----then I requested to be sent a copy of the policy where it stated Fees for our baggie would not be refunded. Your Agent Arman refused----then when I told her she was being recorded she then changed her mind and told she would read the policy but would not send it to me. I will be seeing our Attorney, filing a complaint with BBB. I have a legal right to see a written copy of the policy when your company refuses to reimburse Luggage Fees.

Read full review of Spirit Airlines
Hide full review
ComplaintsBoard
M
8:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Spirit Airlines no refund with hurricane irma??

On August 22nd I purchased 2 tickets to fly to St. Thomas and then take a boat to St. John. Confirmation code: P8PDUS The trip was scheduled for March 6-14 2018. However, due to the recent destruction Hurricane Irma brought, we cancelled our trip on September 15th. There's no way the islands will be back to normal and open for business by then. St. John isn't expecting electricity til February 2018! So sad. I have attached a picture of the neighborhood we were going to be staying.
The house we were staying in has given us a full refund no questions asked. Obviously they understand the circumstances and that things out of our control happen sometimes. Here's the phone number of the lady [protected]. She is devastated as you can imagine!
I am requesting a full refund of the amount I paid for the tickets $638.28. We were going with friends and they were flying American Airlines, they have fully refunded her for the trip even though their cancellation policy is just like yours. I am not going anywhere for a while. Not until hurricane season is in the distance!
Thank you for your hard work...please help.

Read full review of Spirit Airlines
View 0 more photos
Hide full review
ComplaintsBoard
F
10:01 am EDT

Spirit Airlines pile my complaint onto the same disgusting service that spirit inflicted on every one of the other customers.

I have a letter, which I will not just put in a pile on here, I am going to a higher authority, which includes the transportation authority of the us government. Together in the near future, we hope to shut this airline (Which it isn't) down! As well as make sure that none of the people hired (Not by spirit, I found out) but by third party organizations to never find disgusting, so called customer service?! Reps to work for their bottom rate organization in the first place. I hope to see on the news within the next few years that spirit airlines has gone bankrupt never to be seen again!... Contact [protected]@yahoo.com.

Read full review of Spirit Airlines
Hide full review
ComplaintsBoard
M
2:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Spirit Airlines hurricane irma (flights and evacuation)

I am requesting a full refund for flights scheduled during the Hurricane Irma evacuation of Fort Lauderdale, Florida.

With Confirmation Code LEDRUA, I was to leave Atlanta on Friday, September 8 (flight 877) to connect to a Southwest Flight (confirmation code - pxm6pj) to Havana Cuba.

I had flights scheduled for return on Monday, September 11, 2017. (Spirit #600). I started receiving weather advisories from Spirit on Tuesday, September 5. By Wednesday, the governor of Florida was requesting a full evacuation of that area of Florida because of the impending hurricane.

I attempted to call Spirit and attempted to contact via email to cancel my flight - in that Southwest had cancelled the flights from Ft. Lauderdale to Cuba.

I finally reached a representative on Monday but was told I could only receive a refund of $53 not the total $177.00

I did not receive any service from Spirit. I did not carry on any baggage. I should not be expected to fly into a hurricane. I'm sorry I missed my trip and sorry about the inconvenience it may have caused. BUT there is no reason for Spirit to keep my money. A FULL REFUND IS THE RIGHT THING TO DO - AND THE EXPECTED.

THANK YOU, Elizabeth Anthony

Read full review of Spirit Airlines
Hide full review
ComplaintsBoard
I
5:54 pm EDT

Spirit Airlines refund of fare

I was scheduled to fly to Fort Lauderdale on September 8, 2017. via Spirit Airlines, flight 877. Spirit sent out numerous emails of warning of weather/ travel advisories because of Hurricane Irma . They also send out a number of emails with different departure times for this particular flight. We had the option until the date of September 16th. To re-book or request a refund, I requested a refund and was told I could only be issued a partial refund, because the travel advisory did not mean "don't fly into the evacuated area " it meant there was impending danger! Spirit of course wanted passengers booked on flight 877 to fly into a place that had a mandatory evacuation issued by the Florida Governor . Spirit is refusing full refunds for the flight, a flight they warned would be entering adverse weather conditions. I want a full refund, not a partial refund! My confirmation number is Z4DGX

Read full review of Spirit Airlines
Hide full review
ComplaintsBoard
G
1:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Spirit Airlines flight was overbooked. I purchase 2 seats. my extra seat was commandeered.

On Sept 7th. 2017, I was flying back from Oakland California at 9:10 A.M. My reservation number KB3JGJ Seat 4B and 4C. I had purchased a seat for myself and one for my son John. My son had to book an additional flight because he had to fly back on the 6th. So when I got on the plane on the 7th. I had an aisle seat since I have problems with my legs and a middle seat. I was just referring to the fact that this flight would actually be more pleasant than the flight out since I was in the front of the plane in the wider seats and they are more comfortable and allowed me the leg room I needed. The flight attendant stepped up to me and said that since I wasn't using the seat and that the flight had been overbooked which I might add is not of my concern since I paid for that seat. She said that she was taking the seat. I was shocked and relinquished the seat. I had earlier called and requested that my sons flight be rescheduled but was told that was not possible unless I wanted to pay an additional $500.00+ for a seat on another flight. At that point I said no way and found a flight on another airline for $150.00. I believe that since my extra seat was taken without my consent and then
I was pushed into the middle seat which by the way is very uncomfortable. I should be compensated for the fact that you made money selling my seat to someone else without my consent.. I think it is only fair to assume that is double dipping and taking advantage of a situation I had no control over. If you ever want me to fly on your airline again. I believe that I am just a small cog in the wheel. But one voice saying bad things about a product is not a good thing. That one voice turns into many people who will not fly your airline. I would request some sort of compensation at least the cost of that seat. Please respond.

Read full review of Spirit Airlines
Hide full review
ComplaintsBoard
A
10:59 am EDT

Spirit Airlines spirit airlines onboard charge (not travel on that date/no bought anything)

Travel data: 8/12/17 - 8/18/2017
ORD -LAX

I have bought a combo of $7 when we returned from the flight on 8/18. This amount has shown in my credit card transactions. But on 8/26 they again charged me $14 as I was returned to home on 8/18 and never traveled again.

They may have my credit info and charge again. This is not good. I'm not sure when to complain but I'm not happy with this.

Read full review of Spirit Airlines
Hide full review
ComplaintsBoard
J
10:11 am EDT

Spirit Airlines delay, because of no pilot

Not only they rape you the carry on bag. $52.00 dollars for a carry on, something that is free in every airline. Now we have a double delay because the airline does not have a PILOT!😳 Where are we? In a third world country for God sake! Worst airline ever.! This airline shouldn't be in business, no way! I believe their is enough complaints online for consumers affair get involve.

Read full review of Spirit Airlines and 1 comment
Hide full review
1 comment
Add a comment
S
S
shanyiatwayne@comcast.net
, US
Sep 16, 2017 10:32 pm EDT

Spirit is simply not a professional airline company! I hope enough people stop flying them, and contact the Department of transportation, as well as any media (televised) that they can to get that message out there. They have no regard to their customers and don't care how they treat the people who keep them in their jobs! My complaint is top of this list, and I do not plan to back down on them any time soon! You may contact me direct I will gladly sign any forms of complaints to the ceo and use whatever means possible to shut this airline down and have them go bankrupt! I am still waiting to see if they reimburse me for the nightmare they put myself, my children, and 200 other passengers through without cause!

ComplaintsBoard
G
4:05 am EDT

Spirit Airlines No, never again

Maybe I'm a kind person that I never wanted to write bad reviews, even if something wrong happened to me. But this situation was an exclusion for me and I decided to share. These airlines are absolutely unreliable and if you are smart enough you won't risk your money and time.
I was going to a business trip. And found out that they canceled my flight to New York 10 hours before the departure and didn't offer anything instead. I had to look for other flights which were more expensive.
Still trying to get my refund. This is a terrible company absolutely not focused on customers' needs.

Read full review of Spirit Airlines and 1 comment
Hide full review
1 comment
Add a comment
G
G
gingin1
, US
Mar 27, 2018 2:22 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

A class action law suite is currently pending in Federal Court. Cox v. Spirit Airlines. The attorneys: Hermina Law Group, [protected].

ComplaintsBoard
J
4:11 am EDT

Spirit Airlines horrible airline

Ufff... They are terribly unique. They don't give a crap about customers. No one whatsoever. 2 weeks ago I had a flight that was firstly delayed for 2 hours, and then eventually canceled. I was left in an unknown city alone with no place to go. Guys from the help desk said I had to wait for three days, kind of there were no other flights to my town. The airlines didn't provide help because it was their fault. So I had to spend $700 to get home.
No refund from them. Nothing at all. Horrible.

Read full review of Spirit Airlines
Hide full review

Spirit Airlines In-depth Review

Overall Rating: Spirit Airlines is a budget airline that offers affordable flights to various destinations. While the airline has its drawbacks, it provides a decent travel experience for those looking to save money.

Pricing and Value: Spirit Airlines is known for its low fares, making it an attractive option for budget-conscious travelers. However, it's important to note that the airline charges additional fees for many services, including baggage and seat selection. Despite these fees, the overall value is still good for those who prioritize cost savings.

Flight Options and Destinations: Spirit Airlines operates flights to numerous destinations within the United States, as well as select international locations. While the airline's route network may not be as extensive as some larger carriers, it still offers a decent range of options for travelers.

Customer Service: Spirit Airlines' customer service has received mixed reviews. While some passengers have had positive experiences with friendly and helpful staff, others have reported issues with long wait times and unresponsive customer service representatives. It's important to manage expectations when it comes to customer service with this airline.

Booking Process: The booking process with Spirit Airlines is relatively straightforward. The airline's website is user-friendly and allows for easy navigation and booking. However, it's important to carefully review the terms and conditions, as well as any additional fees, before finalizing your booking.

Onboard Experience: Spirit Airlines offers a no-frills onboard experience. The seats are basic and may not be the most comfortable, but they are sufficient for shorter flights. The airline does not provide complimentary snacks or beverages, so it's advisable to bring your own refreshments.

Baggage Policy: Spirit Airlines has a strict baggage policy that charges additional fees for both checked and carry-on bags. It's important to familiarize yourself with the baggage allowances and fees before your flight to avoid any surprises or additional costs.

Loyalty Program: Spirit Airlines offers a loyalty program called Free Spirit. Members can earn points on flights and other purchases, which can be redeemed for future travel. While the program may not offer as many perks as some other airlines' loyalty programs, it can still be beneficial for frequent Spirit Airlines travelers.

Safety and Security: Spirit Airlines prioritizes safety and security, adhering to industry standards and regulations. The airline has implemented various measures to ensure the well-being of its passengers, including enhanced cleaning protocols and safety procedures.

Accessibility: Spirit Airlines strives to provide accessible travel options for passengers with disabilities. The airline offers assistance and accommodations for individuals with mobility, visual, and hearing impairments. It's recommended to contact the airline in advance to arrange any necessary accommodations.

Additional Services and Amenities: Spirit Airlines offers additional services and amenities for purchase, such as in-flight Wi-Fi and extra legroom seats. These services can enhance the travel experience for those who are willing to pay for them.

Complaints and Resolutions: Like any airline, Spirit Airlines has received its fair share of complaints. However, the airline does make an effort to address and resolve customer issues. It's advisable to reach out to the airline's customer service department if you encounter any problems during your travel experience.

Social Responsibility: Spirit Airlines has taken steps to promote social responsibility, including initiatives to reduce its environmental impact and support charitable organizations. The airline's commitment to social responsibility is commendable.

User Reviews and Ratings: User reviews and ratings for Spirit Airlines are mixed. While some passengers have had positive experiences with the airline's low fares and efficient service, others have encountered issues with customer service and additional fees. It's important to consider a variety of reviews and ratings when forming an opinion about the airline.

Conclusion and Recommendation: Overall, Spirit Airlines is a suitable option for travelers seeking affordable flights. The airline's low fares and decent route network make it an attractive choice for budget-conscious individuals. However, it's important to be aware of the additional fees and manage expectations when it comes to customer service. If you prioritize cost savings and are willing to forgo certain amenities, Spirit Airlines can provide a satisfactory travel experience.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Spirit Airlines customer service

Phone numbers

1800 006 1111 +1 (954) 447-8010 More phone numbers

Website

www.spirit.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Spirit Airlines?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Spirit Airlines Customer Service. Initial Spirit Airlines complaints should be directed to their team directly. You can find contact details for Spirit Airlines above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Spirit Airlines. Discuss the issues you have had with Spirit Airlines and work with their customer service team to find a resolution.