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Spirit Airlines / price scam

1 United States Review updated:
Contact information:
Phone: 800.772.7117

Spirit Air is a Price Scam! I purchased 3 tickets online for my family to fly from ATL to Orlando 3 weeks to departure, only to find out 1 day before that Spirit had "no record" of my reservation. I had a confirmation from their Website indicating 'Reservation Complete' and "your CC will be charged, and your Website Reservation ID number is XXX!" They did offer however to re-book the reservation for me at double the price (the current price rate!)

I thought isn't it convenient to bump folks from the Sale Price flights because of 'Internet technicalities' and charge them full price when they are in a bind to just Book a Flight!!!

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Comments

  • Al
      24th of Sep, 2008
    0 Votes

    I had a similar situation. I decided to purchase a ticket for $474 without using their $9 club and $12 thing.. Then after I entered my personal/contact information and hit submit, I got a timeout. I said hmm I only spend two minutes. Ok let's try again and rebook. Guess what happened, their website increase my ticket price to $40 more from my previous price. Sneaky eh?
    I read other complaints and one of the major issues with this airline is their website. It has lots system errors and it's quirky. I would not trust sharing my personal information with them.

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