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Spintop /Mystery P.I. Lost in Las Vegasgame freezes/support won't answer email

I bought the Mystery P.I. Lost in Las Vegas game. When I finally get to the last level, it freezes or completely stops. I see after digging into their online info that this game may not work on Vista which I have. If I had known this in the first place I would not have bought it. The first Mystery P.I. The Lottery Ticket worked just fine.
I have repeatedly sent emails to the support group for help. I guess they are all on vacation or so backlogged with complaints they don't answer.
I will not buy from them again. Obviously, they are only concerned with money they can get and not deal with their customers once their product is delivered.

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