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Spinnaker Resorts

Posted: Mar 26, 2017 by    

Timeshare vacation package

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Branson Mo, United States
We signed up for a vacation package last year at the Kansas State Fair.
It was to include 3 nights in Branson, 4 days, including a half day guided fishing trip. In early March, they called me to set up a date for the trip. Then they wanted me to certify that our annual household income was $55, 000.00 or more. I advised them I had been laid off my job afte the deal was arranged and I could not do that. They told me then, I was not qualifed for the package. We paid a $99.00 deposit at the fair, and I told them I wanted the deposit back, since they had nullified the vacation package. They told me I would have to contact the fishing guide. I have spoken to him twice by phone, he assured me he would call me back, and has not done that. We would not have agreed to a fishing only trip: since lodging is a major expense on any vacation trip. Since it was to include lodging, we originally agreed to the package.
Since it was Spinnaker Resorts who canceled the deal, our deposit should be returned in full, and promptly.
Complaint comments Comments (0) Complaint country United States Complaint category Timeshares / Vacation Rentals

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Spinnaker Resorts Logo Spinnaker Resorts
Customer Care Service
35 DeAllyon Avenue
Hilton Head Island
South Carolina
United States - SC29928
+1 866 455 XXXX
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