SUBMIT A COMPLAINT

spinakker resorts / conntact probems

1 Hilton Head Island, SC, United States Review updated:

ABOUT TWO MONTHS AGO WE VISITED HILTON HEAD. IT IS A BEATIFUL AREA AND WE LOVED IT. WE BOUGHT A WEEK THROUGH REPRESENATIVES AT THE RESORT. WE WERE PROMISED HELP IN SELLING SOME OTHER UNITS WE OWNED ELSWHERE IN FLORIDA. OUT SALES PERSON ANTHONY WAS MOST HELPFUL AND GAVE US ASSURANCE THAT HE HAD A CONTACT TO SELL OUR OTHER UNITS AND GAVE US AN ESTIMATED PRICE WE COULD EXPECT. ANOTHER PERSON CONTACTED US ON THE SELLING OF THE UNITS WE OWNED. THEY GAVE US A PRICE AND TOLD US THAT WE WOULD NEVER SELL THE UNITS AT THE PRICE ANTHONY HAD PREVIOUSLY QUOTED. THEY STATED THAT SPINNAKKER RESORTS HAS A REPUTATION FOR PROMISSES THEY REFUSE AFTER SELLING THEIR UNITS. WE WERE DEVISTATED, SINCE THE REPRESENATIVE OF SPINNAKKER SEEMED SO HONEST AND HELPFUL. WE WILL BE USING OUR UNIT WEEK AT SPINNAKKER, BUT ARE SADDED BY THE WAY SPINNAKKER DOES BUSINESS IF THAT BE TRULY THE CASE. WE HAD HOPED TO PERHAPS BUY ADDITIONAL UNITS IF WE FEEL WE COULD TRUST THE REPRESENATIVES OF SPINNAKKER. SO FAR NO ONE HAS CONTACTED US DESPITE OUR CALLS TO ANTHONY. WE WOULD APPRECIATE A RESPONSE FROM YOU. WE TRULY HOPE THAT THIS CAN BE RESOLVED, IN THAT WE WERE T RULY IMPRESSED BY YOUR LOCATION. WE HOPE THAT WE HAVE NOT BEEN LET DOWN BY YOUR PEOPLE AND THAT WE CAN DO FURTHER BUSINESS WITH YOU. JOHN AND JANE OLIVER [protected]@jackpine.com
[protected] cell [protected] 469 E Kott rd. Manistee, Michigan 49660

Sort by: UpDate | Rating

Comments

  • Tr
      20th of Jul, 2010

    Blown away as usual!!! Would you trust the car dealership if they said buy this high end car and we will gurantee that we can sell your used car at "x" price so you can afford this new car or if you went to buy a home and the builder said absilutely we will sell your house in thirty days so you can buy ours. Why on earth would you trust a timeshare employee to sell your units and trust that the price that he gave you was market value?? I can't beleive how irresponsible people are. This is why so many families are in debt up to their eyeballs with their easy arm mortgages and paying credit card bills with credit cards. Do some research; question everything a sales rep tells you. WOW!!!

    0 Votes

Post your comment