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Speedy-Repo.com

Speedy-Repo.com review: total ripoff 26

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5:32 pm EDT
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I hire this company to locate a vehicle they had my account for 3 weeks and they
found nothing I was looking for the veh. as well i would fax over my leads .
so I found my veh and I told speedy-repo where to p/u the veh and send me a invoice. and the repo man told me i didnt find the veh where you told me I found the veh somewhere else. That was pretty strange to me, because in the 3 weeks he would call me and ask for new information and NOW all of the sudden they found this veh. So I called the customer and she told me they p/u the veh from her job the SAME address I gave the repo man not the address they gave then they sent me a bill for over $2500 that is a real joke this company is a lier and they will rip you off PLEASE PLEASE PLEASE do not use this company

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26 comments
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Kate Flores
, US
Nov 08, 2022 2:37 am EST

Called to get info on this company work, the guy who answer the phone was an [censored] he did not listen, ask me stupid questions. Obviously he doesn't have an idea on how dealerships work with repo. They are very unprofessional and im glad i hangup to him because after reading the review i find out they are a scammer. Stay away from them.

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tony yayo
, US
May 11, 2022 5:56 pm EDT

Awful people

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faruq ali
, US
Oct 27, 2018 12:22 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

We first call to find out the information about the towing the car. and then we gave them work and after few days we told them not to tow the car till june starting but they still did.. girls was like u never told us to stop picking up car. or she never advice we should cancel towing.

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Sharon Whittenburg
, US
Aug 09, 2016 1:31 pm EDT

Total rip off. Do not use they gave us one lame excuse after another about why they couldn't get our Harley. I wish I would have checked out the complaints before I hired them.

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katyo
, US
Oct 01, 2015 1:20 pm EDT

I issued a repo to this company but was told prior that the repo fee was $350 and 10 days fee storage. They repoed the car the next day and I get a bill for $1400.00. They said they work contingent and charge the repo fee, plus locksmith and 10-25% of the value of the vehicle?! What is that about. I will never use this company again, and would suggest no one else use them. RIPOFF!

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Kellie Auto Sales, Inc.
Columbus, US
Apr 23, 2015 9:16 am EDT

I am FLOORED!, April 21, 2015, I called Speedy Repo for a customer that skipped to Georgia. We're in Columbus, Ohio and are an independently owned and operated Buy-Here Pay-Here and we have GPS units on our vehicles, Our customer skipped to Georgia and was constantly on the move from GA. to TN. and then to KY. The customer appeared to be living in the vehicle and camped out in a business parking lot in TN. So we called Speedy Repo to go and pick up the vehicle. I called their [protected] number and spoke to a guy who said that he was in the sales side, I explained to him my problem and asked if he could send someone out ASAP to pick up the vehicle. He assured me that he could do the job right away, all was required was to fax over the request order. Stupid of me I did (gave them our company credit card info) NEVER DO THAT FOLKS. Bottom line, they never when out. So the next day, I can in early to see if the vehicle had been picked up. To my surprise, the vehicle was now at a rest stop in Williamsburg, KY. So I called in and once again the same guy answered and instructed me to call the business office and speak to someone there. Shortly after I received a call from ANNA and I explained to her that I was told that the vehicle would have been picked up right away. I explained to her that we have a GPS on the vehicle and would track it for them all day. Anna wanted our GPS log in, which at this point I was unwilling to give her, because my "RED FLAGS" are now up. I began to express my concerns about the $200.00 cancellation fee that they charge if the vehicle leaves their jurisdiction, but Anna assured me that they were going to start working the account. WOW! I said, so you have not assigned anyone to go after the vehicle last night? She said that she just go the order. WOW! Now to my surprise, I find that as soon as we faxed over the request with our credit card info, they ran the card and did not do anything at all. So I quickly called Anna back, this time on a recorded line. I asked her first about the $200.00 cancellation charge because now the customer is heading back to Columbus, Ohio and we can get the vehicle ourselves. Anna tells me that she spoke to her boss and there would been NO cancellation fees. Then I asked her if they had did anything on the account yet? She said NO, so I asked her why did they charge our card. She said that they charge the fee first before they go after the vehicles if the vehicle is over 10 years old and the fee is NON- Refundable. I reminded her that their contract says that fees are non-refundable for service rendered. And she has already admitted that no services has begun. So I asked her if she would be refunding the charge and she said yes, but when I asked her when can I expect the charges to be reversed, she said there are no refunds. Keep in mind that I am recording this conversation. So I ended the call and we contacted out credit card company and was able to stop the charge. So I called today, this time requesting to speak to the owner of the company and I got the man that always answer the phone, and he said that he was not the owner, but he was the manager of the repo department and he knows what I am calling for and there are no refunds, he became combative and refused to tell me how to contact the owner. then he told me that I refused to give them the GPS access and that he had all his guys out looking for the vehicle and he would not give a refund. I quickly reminded him that I only gave them one location to look and the vehicle description and the customer's name. He did not have a credit application, no GPS, no copies of D.L. nothing that would enable him to go searching for the customer. and Anna had already told me that she had just received the order that morning and had not assigned it to anyone yet. So he was caught in a flat out lie. He became even more angry and hung up on me. I recorded this call also. Yes, I did not make smart choices, but if Speedy Repo thinks that they should be paid $350.00 to receive a fax and then process folks credit card and do not perform a service is very unprofessional. ALERT! ALERT! PLEASE DO NOT EVER USE THIS COMPANY.

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findingtherealyou
olive hill, US
Nov 08, 2014 12:04 am EST

I had the same problem as the rest of you with this scam . I did a lot of research and have found out some info that may help you with your issue. The man that owns this repo service has built a BS fake repo business .. He does not own any repo trucks or any of the equipment for any of the jobs he takes on.. His company finds the cars or whatever other repo service you inquired about by looking on the internet or calling your family and saying they are some other company trying to give you money that you are owed from a past job or taxes, when they get lucky and BS someone into telling them where you or the car is they then call a real repo company and pay them to pick your car up.. They pay that company bill and in return they hold you car hostage and send you a bill 10X the amount they were charged for the same service .. They say the high bill for skip tracing but that's all BS.. Its all just a scam to take you for as much money as they can.. Well this is what i have found out about the REAL MAN who runs this scam..

Real name: David Gunn
Home adress: Root rd, north ridge ville, ohio

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devonk131
Portland, US
Oct 18, 2011 8:13 pm EDT

I have the same problem i got charged $13, 000. they did not tell me about this so what should I do know

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AWatson
Pacific Junction, US
Sep 16, 2011 10:21 pm EDT

I am amazed that the last complaint given on this company was back in 2010. We currently used this company by mistake and did not discover the complaints until after the fact. We were quoted an amount for a repossession. After the truck was secured and we finally received the invoice the amount was $2000 more than what was quoted. We had this corrected after we provided proof with recorded conversation the amount that was actually quoted. We attempted to have the customer pay them directly with cash at time of pick up when he had redeemed the unit and they refused. They insisted on having the payment from us through bank wire transfer and dragged their feet in getting us a corrected invoice. I believe this was in attempt to accrue more charges in their outrageous storage fees. I do not think they have an idea on how to run a business. All of the decisions are made apparently through Rick Green and you cannot get ahold of him. The owner of the company apparently is owned by a Jacob Goldstein who I feel has no clue how his business is being ran. I would not suggest this company to others nor will they have be used by our company again.

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1stop2010
Mesa, US
Sep 30, 2010 5:07 pm EDT

ICU INC/JD RECOVERY

On 9/21/2010 Finance now, the Lien holder contacted JD Recovery to obtain information regarding prices and fees for repossession of a 2005 Buick Le Sabre from one, Lawrence Hogue. Upon request of Information, Finance Now was told the fee for Repossession was $350.00 and an additional fee of $62.00 would be applied if a key was not turned over with the vehicle. Finance Now was told to go to JD Recovery's website and print a hold harmless form. Upon reading the hold harmless it was discovered that an additional fee would be charged for skip tracing which was calculated by a percentage of the value of the collateral. A phone call was then made back to JD Recovery inquiring about the fee, upon questioning Finance Now was told that since there was a GPS location provided that No fee for Skip Tracing would be charged. On 9/22/10 JD Recovery did Inform Finance Now that the vehicle had been recovered at the given address, and an invoice would be sent over via fax. Upon receiving the fax on 9/22/10 at 2:30 pm the invoice total read as follows; REPOSSESSION: $350.00 LOCKOUT FEE: 90.00 (NOT PREVIOUSLY PROVIDED ON DAY OF INITIAL CONTACT) KEY FEE: $70.00 (WAS TOLD $62.00 ON DAY OF INITIAL CONTACT) SKIP TRACING $1, 067.00(TOLD WOULD NOT BE APPLIED BECAUSE GPS WAS PROVIDED ON INITIAL CONTACT DAY) FOR A TOTAL OF: $1, 582.00. A $1, 170.00 difference, from the original $412.00 Finance now was quoted on 9/21/2010, and also an amount that Finance Now did not authorize. Upon calling JD Recovery on 9/22/10 at approximately 2:45 pm Finance Now was told to call one, Rick Green at a provided telephone number at a company called ICU Inc. Upon talking to Mr. Green Finance Now was told that because we signed the hold harmless we were responsible to pay all fees. When it was explained to Mr. Green that there was no skip tracing done on the vehicle, and in fact there was proof on the fax that JD Recovery sent over that the vehicle was indeed picked up at the address that Finance Now had provided based upon our GPS locater in the vehicle, and that we would like proof of any and all skip tracing that was done on this vehicle before we would pay the fee's Mr. Green Stated that he did not have time to speak with us. Upon calling the San Bernardino police department, we were given the name of the actual company California Auto Recovery that had towed the vehicle to their facility at 206 S D Street San Bernardino, CA 92401, upon calling California Auto Recovery to find out if the vehicle was in fact there we were told even though we are the lien holder on the vehicle they would not tell us any information as instructed by JD Recovery. Upon calling JD Recovery back to follow up, no calls were answered and no messages have been returned regarding this matter. We believe that JD Recovery towed our vehicle and is now holding it illegally.

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GFS Inc
lamham, US
Apr 03, 2010 1:50 pm EDT

SCAM ARTISTS!They give you of price of $350 over the phone then charge you an outrageous "skiptrace" fee even after you lead them right to the car. They are total ###, scam artists etc. Stay away from them. Their "skiptrace" fee depends on the value of the car.

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NationwideICURIPOFF2010
Birmingham, US
Mar 05, 2010 5:58 pm EST

OMG! I just saw on the invoice they are now charging 60.00 a day storage unless the invoice is paid. I was quoted 10-days gee which is stand.

This really isn't over.

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NationwideICURIPOFF2010
Birmingham, US
Mar 05, 2010 5:56 pm EST

All the more reason to close our borders including not allow BC to do business in the US. They just pulled the same situation with my client after quoting 500.00, plus key fees and 10-days free storage. They did ask me if it was a skip and since I completed the skip myself the answer was "no." They ran the account once and located the collateral. Now here comes the bill 550.00 repossession, 42.00 keys, 90.00 lock down fee and 1200.00 skip trace/contingency. I was told that their contact was written on a 4th grade level and it just didn't get it. Rick Green refused for me to talk to Adam who made the quote and the same with Doug.

The is not over!

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morty87
Lebanon, US
Feb 24, 2010 5:28 pm EST

Wow I am currently doing business with this company and the Guy that takes the calls is very rude and he told me he was going to cancel my order b/c I asked about shipping? WTF he sounded like like what the repair auditor was stating. He also told me it would be 3-400 bucks to repo my property and they haven't recovered my property yet?

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peaches4526
Sacramento, US
Oct 13, 2009 3:52 pm EDT

This cant be a ligit company all there research I have tried to do has come up empty no tax information no credit information no better business bureau information except complaints DO NOT USE THIS COMPANY and for the one person who said good things about it is probably working for the company themselves. I have been in contact with the FBI and they are working on the case.

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david peevyhouse
Dyersburg, US
Jul 22, 2009 1:30 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This is david from D & S Motors In tenn. They absolutely stole my prperty! Nothing they told me checked out ! They repo a car for me in alabama and demanded That i wire them money to Surry, British Columbia! would not tell me where I could recover my merchandise ! I agreed to pay their extortion if they would tell me where to retrieve my 2004 Envoy ! I offered to drive to alabama with cash and retrieve my truck but instead they gave me a cussing and said they would sue me ! what a joke ! Here in america the authorities wont help ypu with these scams! PLEASE DONT BE FOOLED

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david peevyhouse
Dyersburg, US
Jul 22, 2009 1:21 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

this is a nigerian scam accordind to alabama authorities! they take your info and steal your cars and then ship them overseas after trying to extort money from you!

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david peevyhouse
Dyersburg, US
Jul 22, 2009 1:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

They are crooks ! Stole my 2004 envoy in April 2009 and i never recovered anything ! D & S MOTORS Dyersburg TN.

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blessd4lif
, US
Jul 22, 2009 12:26 pm EDT

We hired Speedy Repo to repossess a car. Later we were able to find the car ourselves and called them to notify that we didn't need to use them. We agreed to pay them a fee for the work they had put in. Instead, they came and STOLE the car and reported it to police as finance company recovered. We are getting no help from anyone on them and are now suing. Whatever you do DO NOT use Speedy Repo.

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repair auditor
Lancaster, US
Jul 14, 2009 4:30 pm EDT

To lien holders they make you pay first in one state where their office is located & then only then will they give you location & condition RIP OFF

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CINDY
Idaho Falls, US
May 14, 2009 3:43 pm EDT

I CALLED SPEEDY REPO ON 5/13/09 AT 5:05 P.M. MOUNTAIN TIME. THE MAN THAT ANSWERED THE PHONE DID NOT IDENTIFY HIMSELF. HE ANSWERED "SPEEDY REPO". I TOLD HIM WHO I WAS AND ASKED HIM IF HE COULD HELP ME WITH A REPO IN A CERTAIN AREA? HE SAID "YES". HE ASKED ME THE YEAR, MAKE AND MODEL. I ASKED HIM IF I COULD GET THE PRICES FIRST. HE STATED " NOT ALL CARS WILL COST THE SAME AMOUNT YOU KNOW", THEN HE GAVE A COMPARISON. HE THEN ASKED FOR THE YEAR MAKE AND MODEL AGAIN. I SAID "OK ONE MOMENT PLEASE". THAT IS LITTERALLY ALL I TOOK WAS A MOMENT TO LOOK AT IT. I GAVE HIM THE YEAR, MAKE AND MODEL AND HE SAID, "NO, WE'RE TOO BUSY FOR THAT, AND NEXT TIME YOU CALL LADY YOU BETTER HAVE YOUR ACT TOGETHER", THEN HE HUNG UP ON ME. I CALLED BACK AND ASKED FOR THE MANAGER. THE SAME GUY ANSWERED THE PHONE AND SAID, "LADY, YOU ARE AN F***ING IDIOT AND I HOPE YOU TELL YOUR MANAGER I SAID YOUR AN F***ING IDIOT. HE PROCEEDED TO YELL AT ME AND CALL ME FILTHY NAMES. I WASN'T GOING TO TAKE THE ABUSE ANYMORE AND HUNG UP ON HIM. IT IS APPAULING THAT A BUSINESS WOULD TREAT CUSTOMERS AND PROSPECTIVE CUSTOMERS LIKE THIS. I DIDN'T EVEN GET THE CHANCE TO TELL THE GUY WE HAD ALREADY HIRED HIS COMPANY TO FIND ANOTHER VEHICLE OF OURS. THE APPROPRIATE ACTIONS ARE BEING TAKEN. NEVER EVER AGAIN!

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D & S Motors
Dyersburg, US
Apr 24, 2009 9:56 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

liars liars ! there charges are outrageous and they should be criminally charged

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D & S Motors
Dyersburg, US
Apr 24, 2009 9:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

they are liars ! I gave them customers address and place of employment ! Gave them info on monday and vehicle was recovered on wednesday ! was ripped with a 1640.00 dollar skip trace for what ?

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John
San Diego, US
Jan 27, 2009 11:46 am EST

Really confused by the complaints I have read. Our company has used Speedy Repo and Icu Inc. for many years with great results. Yes they charge for skip tracing but they also work contingent and never have charged this company a dime when a vehicle couldn't be located even after months of their time and effort. We have used many other companies that charge us close outs and in our opinion have never worked the case just looked for the easy close out money. We are of firm opinion that this company works hard for their fees and any vehicle they have recovered (almost all we have sent them) was well worth the cost compared to what we would lose in a charge off or pay our attorneys to take legal action

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S.R.
,
Dec 01, 2008 4:04 pm EST

The same happened to be when they took my car. They were trying to get me for skip tracing...which was a LIE! When I tried to get my thing from my car they were EXTREMELY rude which was uncalled for because we were just trying to get our stuff. If you are a company looking to do business with them... DON'T! They will give you a bad name!

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Billy
,
Jun 06, 2008 5:56 pm EDT

oh my goodness they did the same thing to me. This comany is awful I agree don't do business with them!