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Speedway
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Speedway complaints 591

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1:07 pm EDT
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Speedway management of store

The speedway in Wayland Michigan used to be my favorite stop before and after work. Ever since the management change it has become my last resort. The 3 women in the black shirts are rude, they say derogatory inappropriate things with customers present. I've witnessed bullying of fellow managers as well. That store has lost alot of customers and will continue to do so with this team in charge. I tell my buddies Wayland Speedway is not a friendly store to shop at.

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4:53 pm EDT
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Speedway employee at register

Id like to put a complaint in about a very unprofessional employee at the speedway in 0007675 lafayette indiana on 26 next to interstate 65. Her name was Rita on name tag i think receipt says Rosita D. she was very rude to every customer ahead of me including myself would mumble rude remarks and got very [censored] just because she had to do her job. I am a regular at that gas station and have never heard anyone act like that or been treated that way by anyone at any gas station iv been to something needs to be done with that women noone goes to any place to be treated like that. I hate to see anyone lose their job or anything but if thats what i experienced in the few mins i was there then i can only imagine how she has treated everyone else the rest on time she has been there i think she needs to be fired she clearly don't know how to be professional and does not need to be working with the public.

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7:48 pm EDT

Speedway customer service

I went to speedway in brooksville Florida on may 2nd 2018 at 8:15pm. I purchased a pack of smokes and needed to wash my windows in my car from a long drive so I could get home safely. There was no washer fluid anywhere no paper towels ect. As I went in a got what I needed I asked the young man at the counter if he would please look and see if there was any so it could be filled. He completely shoved me off as if I was not even there! He helped everyone in line so I asked again he then gave me a mean look rolled his eyes and kept working so I wait longer I sent another young lady moping the floors so I asked her she was nice and was at least going to look but he told her no keep mopping so I then was upset at the service and asked for the store number he then become nasty because I asked. He said what do you need it for I replied so I can call you're district manager he would not give it to me at first until I asked again. The receipt he gave me you cannot see much on it at all. I have never experienced anything like this before I go there every day without any issues ever! I never seen this young man before I hope to never see him again. Rude is an under statement someone like this should not be working for a great company such as you'res. I hope someone can speak with him about service and how to treat others as he would want to be treated. This store is onstate road 41 on the border of pasco county and Hernando county off county line road l. My phone is [protected]..

Thank You:Mrs. Sylvers

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11:41 am EDT

Speedway fraudulent credit card at pump

On 5/1/18 at 7:15am someone charged 99.60 with a fraudulently made card with my number on it. I have the only original copy. I have talked to the manager at store #06450, 6395 Taft Hollywood FL 33024. She confirmed the date and time, and my bank put a stop payment on the transaction. She also mentioned that it would be on video. Can someone please help me, not only has my card been cancelled, until this is investigated my account stays negative the amount. My phone number is [protected]
Thank you for your time

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8:34 pm EDT

Speedway manager at store 6444 named josh

As I was standing in a long line while josh was mopping the floor not paying attention to anything around him, his other employee who was on the register was in the back coffin or getting sick or something I could hear her all the way by the register. I told him that I think she was getting sick and gave me an attitude like did something wrong by telling him she might be in the back and getting sick that he should check on her or help these people in line.

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8:21 pm EDT
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Speedway rude customer service

Speedway location- Harrison street, Shelbyville, Indiana on a Friday, April 27th at 7:15am

I told the cashier I need $50 on pump # 4 and she gave to much money in return. I told her that she gave me back to much money for $50. The cashier replied a loud tone " You need to speak up" and you said $15 of gas. I was very surprised of being talked to this way. This is the last time I will be using Speedway services! Poor customer service!

Brian

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1:53 am EDT
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Speedway I am complaining about speedway not having coffee

Hi my name is Chris. It is Friday April 27th @ 2:30am. I stopped by Speedway on Georgetown Road in Lexington Kentucky to grab a cup of coffee before heading home. Well today there was no coffee made. I'm not sure if the guy that is working nights/ morning is new but speedway is known for coffee. He offered to make some coffee but
there was no way I would had hungout at the store for coffee and get charged for it. There are two other people that works there at nights and has coffee made all the time before doing what ever that has to be done to the store.

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11:29 pm EDT

Speedway general manager

Hi I work at store 4127 in South Milwaukee Wisconsin the general manager Jeff Torres once referred to fiancee whom he's never met as my [censored] he complains about customers harasses people I asked him if I should let one of the newer guys have a smoke break and his response was [censored] no I have a lot of [censored] to do he needs to be terminated no one at the store likes him he talks about all his employees to other employees calls them lazy, stupid, dumb etc he never helps out and favors some people he stares at girl's and looks at their butts and doesn't stop until they get in there cars puts manager papers in daily books for all the csr I hope something is done about this is I will get a lawyer and file a harassment lawsuit and all the other employees will agree including the co managers.

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4:29 pm EDT
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Speedway speedway cashier

I am contacting you to tell you about the speedway cashier at the speedway on Carolina Beach Road in Wilmington North Carolina, this cashier is very rude I went in there on Sunday to get gas I asked if I could use my $0.10 off the gallon and she said she was not going to enter the extra information in for me to get that $0.10 off. Last night I was in the same store and the same cashier called the lady in line in front of me a" [censored] " we have contacted the speedway manager at that store and nothing has been done about this cashier I do not know this cashier's name but she is a large frame black lady with long braids and she works 2nd shift most of the time

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6:18 am EDT

Speedway samara woodrow

I noticed that you guys are recently hired a new customer service associate but the customer service associate seamlessly always shows up late always is complaining it everybody never necessarily does her job correctly and it seems like something's not all the way there but she might be there high or not don't really know when I look in somebody's eyes in their pupils are more dilated than normal that's a problem I shop here on a daily basis constantly even when I'm in normal customer I'm roughly about 45 she says I love you longer than 40 so she cards me not a problem but I'm a regular I'm there all the time and never still I never cheat but I always see this girl on her phone I always see this girl complaining about something saying her legs hurt her feet hurt something is always hurting she's always too tired to do the job I don't know why she's there if it was up to me I think you guys should give her a drug test to find out what's exactly going on

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Update by Tom bradford
Apr 19, 2018 6:24 am EDT

I just find it pathetic when customers notice the mistakes not just the management team this is an outrage I demand better service when I walk in to the speedway company for what she has done as a complete embarrassment to whom it may concern but it is very obvious it's tenderize drug test has not been made for this child I know it may be our first job but this place serves alcohol as well why is she working in the industry where they serve alcohol and she's 18 it's very obvious very illegal she's not supposed to sell alcohol

Update by Tom bradford
Apr 19, 2018 6:22 am EDT

It may not be fast food work in a gas station is a fast pace industry which this young lady is not keeping up I come in on a daily basis doesn't matter how nice she is doesn't matter what she's doing there's always an issue if she's not on her phone she's forgetting something she supposed to be doing she's not forgetting something she's supposed to be doing she's always being coached by her managers I honestly don't believe she deserves the job if it was up to me I please ask that she be drug tested for the job at hand appropriate for

Update by Tom bradford
Apr 19, 2018 6:20 am EDT

I've worked under Speedway Turkey Hill and then the other gas stations and know that it is a standardized law the team players are supposed to be drug tested which I'm proud to say 100% I know she would fail she slows her words she always forgets no matter how polite she may say I'm sorry if the teller things more than once which is completely ridiculous if it's this bad on the job you can only imagine her home life

Update by Tom bradford
Apr 19, 2018 6:19 am EDT

I can't stand the fact that this one employee out of everybody else in the store who knows me just me more issues every single day I'm in the store

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5:47 pm EDT
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Speedway employees

Not happy with two of the employees at the one in Strabane. Cathy and Mark are very slow and when they are working the store is dirty. Patti is an exceptional employee and quick at what she does. She is personable and the store is always well kept when she works. She is basically why I frequent this store. I feel that she should be promoted. I feel she has a good repoir with the customers.

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2:56 pm EDT

Speedway slushy lids

I normally never complain but this is ridiculous I bought two slashes at the speedway in Davie Florida I bring them out my husband grabs his it goes all over him lid pops off goes all over my car and then about 5 miles down the road my lid pops off going all over my car all over my coat and my pants ruining my coat because it's white this is ridiculous like fix your lid so that your consumers don't wear your products I'm very angry I paid good money for my clothes my car and the slashes I don't know what else to say except I'm very angry

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2:31 pm EDT
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Speedway elda liparoto; clerk

I come in here for gas, snack and more numerous times throughout the week. One of your employees, Elsa Liparoto is the rudest, nastest mouthiest c*** ive ever met in my life. She denies service to any female she feels "threatened" by. She also thinks its necessary to scream obscenities through the store while numerous customers are in. This is the 5th time this has happened and it has been brought up before. Won't be long until someone beats her mouthy a** over the counter. Youre store is losing customers because of the parasite you have employed there.

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6:33 pm EDT
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Speedway panhandler at the station for past months, today there was two

I like the convenience of this location. I like the clerks who work the cashier. I do not like being approached each and every time that I get gas. I am asked by panhandler for either money, change, offers to pump my gas or wash my windows. I just want to pump gas. For the past several weeks I have gone out of my way to Kroger knowing that they do not have panhandlers there. I am sure that I am not the only person who have been approached, but perhaps I am the only one sending in a complaint.

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12:14 pm EDT

Speedway I am complaining about

I have been working for your company for three weeks at the store in Boone North Carolina store 1033 king st.. I am sorry to say that it has been the worst experience in my 15 years of working.. The management cannot keep a schedule straight or train people properly.. The district manager cannot be contacted and or reached... The store was left in the hands of a woman who had no clue what she was doing and I almost had a serious blood sugar issue because my coworker was allowed to disappear with the business phone several times. The manager went on vacation and left people in charge who had no idea what they were doing.. Who went onto the computer to get other employees pos number.. And signed them in when they weren't there... And forced me to use a different employees number even though I never signed in and was supposed to be kitchen.. We only had four employees working that day but four signed out.. I refuse to work for this building.. It needs a serious over haul.. It is also a problem with professionalism I heard multiple racial slurs and employees purposefully being rude to older customers... I tried to let a manager know I would not be returning and could not get a hold of them.. So was forced to do a no call no show... Tried calling three days in a row four times a day...

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5:06 pm EDT

Speedway customer service cashier at speedway gas station

I was there n I bought three drinks, as I have several times this last month to get that $0.10 off a gallon I use my Speedy Rewards card after I completed that transaction I continued on by purchasing $20 in gas on my Speedy Fuel card and went to use my $0.10 off on gas and it never popped up so that cashier I think her name was Tiana she was a black chick with long braids in her hair she was the one that was extremely rude started talking back to me cussing at me made a big scene in the store told me that the sale was over for the $0.10 off but there was three or four or maybe even five signs big signs still up that said that $0.10 off a gallon and she tried to tell me it wasn't going and that's why it wasn't popping up when the cashier right next to her just got done saying it was working just fine on her register so I tried to switch over to her register and have it go through and it didn't go through on hers either the other girl Tiana continue to talk back and cuffs and argue with me while the other lady I think her name was Penny or something like that was very very kind and polite and helpful and completely ignored Tiana Tiana started talking crap to her too and so I left for refund I was so upset at the situation she refunded me my money and then Tiana continued to talk crap about money doing that I told her that that was good customer service and she needed to learn some and I left I'm very very disappointed I've never in my life experience customer service like this everywhere in Speedway I've lived practically next door to two Suppa Speedways visiting daily for morning coffee never ever had customer service to the point where I've needed to send an email or make a phone call I tried to call first but it was past hours so I'm emailing somebody I'd appreciate a response back my email is [protected]@gmail.com

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12:35 am EDT

Speedway employee

I don't usually go out of my way to complain about things but the employee tonight at the 4417 Dixie Highway store, Shaunte C. Was extremely rude, unwelcoming, acted like I was bothering her movie watching on her phone by coming in for gas and a snack. She rolled her eyes, was looking at my impatiently while I counted out my money, and acted put out that she had to serve me. She never made eye contact, continued to watch her phone instead of talking to me, looked at me like I was annoying her for being in the store, and was just blantly rude. I will be never step foot in this speedway again if she is working, and I will strong encourage anyone I know to go elsewhere as well.

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4:31 pm EDT
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Speedway I have a complaint about an employee that is extremely rude & disgusting

Hi, I am a speedway customer from indianapolis. I visit speedway on average 3-5 times daily! I spend between $15-50 dollars per day and sometimes per visit, so I have established a pretty good repore with the customer service representatives in my surrounding area, but none more than my favorite store on pendleton pike and i-465! They all know me and are very helpful.. Except melissa! She is the most lazy, inconsiderate, rude, nosey and obnoxious person I have ever come in contact with. She literally yells in the store about my finances, and how I probably do not have any money when I use my speedway rewards! Last weekend she tried to get a man to sexually harrass me by telling him to grab my rear end when he attempted to hit on me after I declined his first proposition; I was on my cell phone on a business call at the time & she continued to yell into my speaker saying he 'should grab my a*, maybe that would get my attention' and after I asked her to please stop she kept laughing as loud as possible saying I must not be interested because I am a 'dumb blonde' etc, and I had to end my call immediately! She refuses to clean or stock the store; last week I asked her for the hazelnut creamer because it was out, like it is on many occasions when she works, and she said, "nope we're out." so, I poured out my coffee, and chose a soda from the cooler, and before I could get to the counter to pay, the other employee had come out with the box and called me by name, and said, "i'm sorry about that, she is so lazy! We just got the truck yesterday, and she knows we have creamer!" so, I re-made my cup of coffee (I usually drink about 3 per day from speedway!) and apologized for wasting paper products, and the csr assured me it wasn't my fault. The store always gets filthy when she works. There is never fresh food, coffee or stocked anything when melissa works! I have never seen her with a broom or mop (like I see most other staff cleaning or stocking often), and the floors are aweful when it snows or rains & she is on the clock! The other staff are usually rushing trying to do 2 jobs when they work with her. I have even seen her stick her hand inside her pants, dig and scratch her private area then walk over to make herself a drink without washing her hands! I almost decided not to come back after that, but I saw the manager on that shift watching her also, and then he walked over and sanitized the fountain machine... Thank goodness! I am to the point where I am not coming back to speedway as long as this lady is there! I do not know her or what her problem is, but I have had enough over the last couple of months! She is rude, foul, obnoxious and I am going to warn everyone on social media and better business bereau and even the health department! I will be stopping in to take pics and video of the store and her behavior for everyone to see, but will not be spending anymore money with speedway period until this is resolved! I have been harrassed and watched her do (and get by with) too many unhealthy, disgusting, rude, obnoxious, intimidating things at this point! Please do something about this employee so I can enjoy speedway gas station (safely) again! Thanks sarah m.

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11:26 pm EDT
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Speedway employee drug use

One of your employees allison Mcevoy injects drugs both at work and home her arms are covered in injection marks and has sores from picking all over her. I am concerened for the safety of her and all around her. She has been late or missed countless days due to drugs and she becomes very angry and irritable when she does not have them and spends all her money on them a random drug test will verify theses facts.

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1:57 pm EDT
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Speedway service attendant rude and sleeping

119 west pond rd. Perth amboy nj.. I visit this speedway 5 days a week on my way to work at approximately 520am. Almost every morning the gas attendant is sleeping. Previously this attendant an older short man that appears to be of Middle Eastern ethnicity put the wrong gas in my vehicle. I always use 93 he put 87. On the morning of 4/2/18 I arrived at the station at 530. There's approximately 14 pumps at this station. There was 4 cars getting gas all of them next to each other in a square shape. I pulled in to the first available pump to the left of a vehicle already being fueled. I sat in my vehicle for approximately 6 minutes, waiting for service. When I seen the guy wasn't coming over. I exited my vehicle. I asked him, was he gonna give me service? He replied those pumps don't work. I asked him all 10 he replied well I'm not using that side and I would have to come and get in line. At this point I noticed a line of 3 cars formed waiting. At this point I was forced to leave with out getting fuel so I would be on time for work. I'm a loyal customer and I don't think that's a professional way to do things.

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Overview of Speedway complaint handling

Speedway reviews first appeared on Complaints Board on Jun 3, 2008. The latest review Employee conduct was posted on Mar 24, 2024. The latest complaint The manager Sandra; attitude and bad behavior was resolved on Nov 12, 2020. Speedway has an average consumer rating of 1 stars from 595 reviews. Speedway has resolved 22 complaints.
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  1. Speedway contacts

  2. Speedway phone numbers
    +1 (800) 643-1948
    +1 (800) 643-1948
    Click up if you have successfully reached Speedway by calling +1 (800) 643-1948 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (800) 643-1948 phone number Click up if you have UNsuccessfully reached Speedway by calling +1 (800) 643-1948 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (800) 643-1948 phone number
    General
    +1 (800) 428-4016
    +1 (800) 428-4016
    Click up if you have successfully reached Speedway by calling +1 (800) 428-4016 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (800) 428-4016 phone number Click up if you have UNsuccessfully reached Speedway by calling +1 (800) 428-4016 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (800) 428-4016 phone number
    Credit Card Account
    +1 (937) 864-3000
    +1 (937) 864-3000
    Click up if you have successfully reached Speedway by calling +1 (937) 864-3000 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (937) 864-3000 phone number Click up if you have UNsuccessfully reached Speedway by calling +1 (937) 864-3000 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (937) 864-3000 phone number
    Customer Service
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  3. Speedway emails
  4. Speedway address
    250 Beronia Dr., Springfield, Indiana, 45505, United States
  5. Speedway social media
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