Speedway
reviews and complaints

I went in to purchase gas. For whatever reason the transaction remained pending on my account and I was unable to get my gas. I contacted my banking institution. They informed me that I needed to obtain a six digit authorization code from the store manager. I went into the store to retrieve this information from "TEE" the store manager on duty. He was very rude, short and impatient with me. He ultimately refused to help me. Luckily my bank over heard the disagreement between the store manager and MYSELF, over the phone and decided to release my funds anyways. But the store manager did not respond in a professional way at all. He was very in professional.
Thanks for listening.

The young ladie with the red hair is very rude. I have been going to the same speedway in Newburgh for over a year and she is very rude and nasty to customers when speaking. Most of the young ladies in the store are rude and never speak back when I great them or ask for help. I'm forced to take my business else where and puts me outta my way because those ladies are so rude.

I am a loyal diesel customer at speedway. I went to speedway right off the LIE exit 63, just north of the Long Island Expressway in Suffolk county. New York. The big sign on the street said $2.89 and the price of the pump was $2.99 . They gave me the refund of the difference after I finished filling up after I threatened to file a complaint. I can get you an exact address if needed, but the reason I exclusively go to speedway is they don't price gouge...Now I am not so sure

The service that I received by a worker at the register was ridiculous. Her name was Brittany and she is very rude. She refused to see me cigarettes due to my I.D saying void even though she has asked for my I.D many of times and she didn't even ask the person in front of me for I.d. I fell like that is not right this needs to be resolved I have never had a problem with any other person there. This Brittany just clearly wanted to give me a hard time and it really bothered me

On December 21, 2017 around 6 pm I went into speedway, there were 2 female cashiers in the front 1 of their names were Ashley, they were just standing around laughing and talking about every person that came in instead of checking myself and other customers out. Ashley was very rude to me I asked could she ring me out she completely ignored me and continued to laugh and joke with the other cashier I waited almost five minutes until she decided to ring me out. I asked for my receipt she refused to give it to me, her excuse was that they ran out of paper which was B.S I will never go to this speedway again it is extremely ghetto and unprofessional

I worked 3rd shift and I closed the store down for 45 mins to get the store together I did everything well around 9 a manger went out on the floor and called me a lazy b[censor] infront of costumers because he had to take the trash out he's always has a problem with everyone in the store another girl that works with me called me today saying he left her for hour while we had a line of customers and one person ringing them up he runs around wanting others to do his job he talks about crack and coke infront of customers I have already talk to my boss about Dave and he brushed it off and then he called me a lazy b[censor] today if he had a problem he had my number to call me. I can't do everything I did my job in my shift.

I was completely and utterly disrespected by what I believe is the night time manager at Speedway gas station on Lafayette Road I believe the address is 3437 Lafayette Road Indianapolis Indiana I just asked the gentleman where the 12-packs were and he looked at me with this crazy deer-in-the-headlights look and said well it's probably over there in the cooler that says drinks on it and I asked him are you always this rude to your customers at which time he charged me and told me to get out of the store and told me that if I didn't he would call the police on Me So to avoid any further conflict I left the store but I am utterly upset I go there all the time and I'm a valued customer I would assume and I know that if I ran a business and my employees talk to my customers like that I would fire him on the spot I'm eager now to see what this company actually does about its rude employees because believe it or not it does affect your sales because I will tell everybody that I know about this man in about how disrespected I've been treated you know you can make somebody's Day by just saying have a nice day or you could completely ruin it by being sarcastic and treating them like trash!

I am a regular customer that comes in speedway almost everyday the employees are every nice especially lashawn /Tracy.. the young lady gabby is very rude and disrespectful too her peers and customer in store.. she always cursing in store or complaining to customer about her job ... she not a people person at all.. on yesterday walking in store she trying pick fight with another employee store.. gabby was been so disrespectful she was embarrassing her self... other employees was doing her job try ignore gabby... i felt like young lady was in danger postion... need do something about that before start losing customer/great employees

The location I will be referring to is the 2617 West Fairbanks Ave, in Winter Park, Florida. There is an employee there by the name of Bill. I have submitted complaints about this person before, however nothing has been done about this. Today at approximately 8:15 pm I went into the store with my mother to make a purchase. When I got up to the register to complete my transaction, I was greeted with an attitude. During the transaction I was given a rude look, and Bill was unable to follow simple instructions. I had asked him politely to bag something differently and he did not comply. I had also asked him for my specific pack of cigarettes, to which he grabbed the wrong one repeatedly, even though I had said it multiple times clearly and concisely. Upon completing the transaction I had wished him a good night, to which I received no response other than a roll of his eyes at my mother and I. I am fed up of the blatant disrespect from this man. I have seen him do it to other customers, and it has happened to not only myself, but now my own mother. I want something done about this man. I have attempted to contact the manager of the store, as well as speak to his coworkers about his horrendous behavior. Each time I was assured that he was spoken to and the problem resolved. I however see no evidence of this and I am fed up with his atrocious customer service. I should not have to put up with this man disrespecting my own mother.

I was in your Speedway store on Saturday morning @ 9:15 a.M. on December 2, 2015. My son and I come in there every weekend to get doughnuts as well as an occasional stop during the week. On this particular morning, I was stopped by an old coach of my son's who insisted on holding a conversation with me. There were only about two other customers in the store at the time. There were approximately four cashiers up front. About five minutes into the conversation, which I agree was too long as I did not want to be talking to this person in the first place, the manager came and told us "I'm sorry ladies, I have to ask you to leave. I can't have you standing around." I was appalled! While I cannot speak for the other individual, I can speak for myself. He made me feel like I had become a criminal. There are no signs posted for "no loitering" and that being said, I have never violated any law or been made to feel as if I had done so. I am an honest, Christian hard working single mom and he made me feel beneath the level of criminality. My son had already made our purchases which made me a buying customer. His approach was extremely rude and reflected Speedway in a degraded way. Was there a reason he couldn't simply say, "excuse me ladies, I appreciate your business and you are welcome to stay and shop, but I do need to make room for other customers. I don't want to be rude or seem like you are not welcome..." I think you get the idea. Asking us to leave the store as his first words spoken? I have spoken to others and have taken time to figure this out as to if I am just truly taken back or was this manager just lacking on respect and approach to customers...it is both and that is why I am writing to you today. I was doing nothing wrong other than purchasing doughnuts. I got stopped by someone who doesn't know when to stop talking and I am asked to leave the store. I did approach the manager and tell him that I was a purchasing customer, he responded with "that's fine". I receiving the impression that he was very arrogant in his ways. I am not sure if I want to continue to make Speedway my 3 to 4 times a week stop anymore. That is how your manager has reflected the impression of Speedway onto me. I would appreciate a response. My email address is [protected]@yahoo.com

great cofee. fast service. amazing employees. CRAPPY MALE MANAGER. overly fake and not good at it when you can see them talking about you and laughing at your situation when you walk out the door. they misplaced my license, lied about it twice after the girl already admitted to me that she DID lose it. then the manager wont sell me cigarettes and tells me i can just go get a new ID like hes gonna magically pop out a new birth certificate and social security card for me. they KNOW my age he was just being a [censor]. so i left while hes still exclaiming in that snide fake voice HAVE A GREAT DAY BLAH BLAH BLAH. then they're laughing as im getting into my car. will never use my money here again and ill be sure they lose other customers as well and i WILL be promoting the other stores in the areas like choco mart WHO KINDLY helped me enjoy my coffee and ciggarette to kick start my morning unlike this fake [censor] at speedway. never again. learn social skills. apologize to the customer and sympathize because no one wants to hear your rude remarks at 5 in the morning on a monday. [censor].

Speedway
3760 Main St, Hilliard, OH
The evening airhead female cashier doesnt know a phuck what she is doing. More times than not she presses a wrong button and screws up the system. Then you have to stand around and wait 30 minutes or longer for the problem to be fixed. In many cases you still end up leaving the store without a receipt. Tired of the crap I refuse to do anymore business inside with Speedway. At least at the pump if you pay by credit card you dont put up with airheads. As for the inside junk food it is over priced. One can do better buying at Meijer, stocking up on the junk stuff, then taking some along when you get in the car. So buzz off Speedway. You suck BigTIme.

The lady working in there (605 East Blvd Williamston, NC) was extremely rude. Last night Dec 1st 2017 around 9:30 pm. I'm going in there to get 2 packs of cigarettes. I first ask for Marlboro lights, already with an attitude she says "What did you say?" So assuming maybe she doesn't smoke I say Marlboro gold. She doesn't even look at the cigarettes and says "We don't sell Marlboro gold." I can clearly see like 5 rows of them, so I point and say, "those right there." She goes and grabs the pack, and says "they called these Marlboro lights." (I'm like ok, it says gold right on the box and by the way I used to work at a Wilco which is now Speedway and unless things have changed she should have carded me as I have never been In this store before in my life. Also she was wearing what I assume was an assistant manager shirt as that's the same kinda shirt I wore when I worked for Wilco.) anyway I swipe my card and when it goes through shes just like "ok", she didn't say do you want a receipt or thank you or anything just "ok". She was just horrible and had a bad attitude the whole time, made the whole experience uncomfortable as if I did something to her when I have never even seen her before then. People like that do not need to be in the customer service business. I wish I would have got her name, but she made me so mad with the way she treated me it was best for me to just walk away. I will not be going back into that store and I know my little bit of business will not really matter, but something really needs to be done before she acts like that to the right person and it won't be a good day for Speedway.

I went into the Speedway in Manchester, TN off of McArthur Rd. and it was just past 11 pm and I placed an order for a sub, a personal pizza, and a couple breadsticks to take home for my boyfriend and I. When the older lady heard the buzzer, she called someone over for help and began complaining that I placed an order so late and how it "made her mad just thinking about doing it", as I just got off work and had not eaten all day. She continued to complain to the other employee the entire time they were making the food(which in total only took like 5 minutes) and the other employee complained back but was quieter about it. As they were bagging the food, the older lady said, "if she doesn't like it, she can come around and make it herself."
I wanted to come around there and punch that [censor] straight in the face.

My husband entered the Speedway in Alpharetta on McFarland Pkwy to order a pizza. The girl that was in charge of taking the pizza orders never acknowledged him. Another employee told her she had a customer and she said she knew and kept sweeping. When she finally started making the pizza she didn't read the instructions on how it was suppose to be made. My husband respectfully informed her she making it wrong and she sucked her teeth and rolled her eyes all the way to the back of her head. He was so uncomfortable with attitude that he cancelled our order. This Speedway hires the bottom of the barrel from hell. This type of behavior sends the message that Speedway does not value its customers and employees don't need to have decent customer service skills to be hired. They have fired all the good employees and keep the rude ones.

Hello, I just wanted to complain how deeply appalled I am at the service I received getting gas one evening. I tried to make my way into the store and noticed the door had been locked, I knocked but no one came. I looked through the glass and noticed the employee I believe her name is amber
Giving sexual interaction with a gentleman in the back of the store. He came out and her soon after.
I don't know how other stores are run but I was furious that this was happening, I will not return to the store and will detour anyone else from going to this store.

I stopped in to prepay for gas on two different pumps and buy cigarettes and the guy working was wearing headphones and said what to me loud and rude because of his headphones in his ear. Is it normal business practice to wear headphones while you are engaging with customers? I ended up getting what I needed at a gas station across the street and the worker was outside smoking a cigarette and staring me down as I drove off.

I've been customer for this branch #7808 at 77-33 Queens Blvd elmhurst NY 11373 for abt a year and half I put gas from this station at least twice a day since am a commercial driver. But whenever this stupid employee his name is iqbal i get hard time buying an item or putting gas always says that my card is not working but when the other guy is there I've never had an issue with him everything goes smooth and nice. But the worst thing that just happened to me with this Iqbal is today i wnated to buy cigarets and he asked me for my ID and I did as most of shops ask for an ID it's a policy and i do understand that when I showed him my ID was saying that it is not me on the picture and I was like maybe I have my sunglasses on let me take them off still insisting that is not me on the picture I told him I've had that driver licence for more than 13 years how come that is not me and I've never had such a bad experience in this whenever I get ask for my ID i show it and i get it back normal no issue. But this guy this is the 3 rd time he is giving me hard time last two times he was saying that I don't have money on my card and he refused to let me put gas this is rediculas this is the last time I will put gas at this station no more at all

Yes I was at the speedway and Goff Mountain and Cross Lanes West Virginia and a cashier he was a black gentleman so you saying something and I couldn't hear because there were several other customers there was talking amongst their self kind of off to the side repeat itself the second time I heard him say loud as can be can you not hear me you [censor] white boy don't make me repeat myself again I heard it and at first I thought I might have been mistaken but as I've seen the other people in the store cuz here it just as much as I did everyone was shocked this happened November 26th around 8:30 a.m. and this gentleman is always rude I've seen you know talk to elderly customers it was a little slower in the rest awful and I just really think there should be something done about that so far I don't know if the management scared of him or what exactly it is but if something's not done I will take it further

I shop at speedway daily. 2-3 times in fact, lately employees have been getting to work late and I depend on speedway for my breakfast. When employees are late, breakfast doesn't get made causing myself and numerous other coworkers of mine not to eat. This has happened many times at the ONLY speedway in my town. Please help. This problem would not only help us as customers, but would better your business