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Speedway
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1.2 595 Reviews
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Speedway complaints 591

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D
4:48 pm EDT

Speedway store is an eyesore

I live in Deer Park, New York and have been using the the Speedway gas station for the past 6 or 7 years. It has always been clean and well taken care of. Over the past 6 months or so, the parking lot has been full of garbage and the cans are overflowing. Deer Park is a community that takes pride in our environment and this is a complete eyesore. Aside from the gargabe, the other problem is that there have been about 3-4 people who hang around the side of the store all day long. They are drinking beverages out of bags, and have been seen urinating on the side of the building. They also had an extension cord and had it plugged into the side of the building. If they are in need, they should go to shelters. The church is a block away and have programs for people who need help. There are kids riding their bikes through this gas station, and this is very inappropriate and disturbing for them to see. Please have someone investigate this. Thank you.

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J
3:17 pm EDT
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I stop at this speedway every morning 4:45am. Before work for coffee and donut I love house blend coffee they have. The older black lady cashier refuses to tell her name. Cause I get coffee and she puts dark roast in wrong pot I told her u can't mix coffee cause u don't no people health situations. Lawsuit for speed way. Hopefully ignorance is corrected.

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R
12:13 pm EDT
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Speedway management

I was recently fired over false pretense. And the Gm and 2 mangers and employees are talking about it in front of customers and talking crap about why I got fired. Which is real real illegal. There are other issues that have happened to with being harassed and bullied for being gay. I have plenty of people to back these claims. I would like this taken care of before it goes further. This is not a professional place to work.

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12:03 am EDT
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Explicit cursing and name calling of a customer. Behind the customers back when they walked out of store in Groton other customers. Very unprofessional!!! This person has changed drastically in the last 6 months. Working with her dentures out. Because and I quote" I don't give a [censored] anymore ". You don't say that to public. This was done while I was making...

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Z
5:58 pm EDT
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I paid 10.00 for gas. The store clerk put the gas on the wrong pump. Someone pump it and drove off. He refused to give me my money or the gas back. I ask him to call the manager. He didnt and refuse to print a receipt. This happen on Saturday April 6, 2019 between 5 and 530 pm. We were driving a blue ford focus. Please check the camera and refund us our money.

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H
6:04 pm EST

Speedway customer service and hygiene

I love my speedways in richmond indiana. I'm a regular customer and spend 20 $ or more a day there I will go out of my way to get to speedway I have to have a coffee an mountain dew to start my day off it's first thing I do in morning and last thing I do when I head home after work. The last month there a new employee that works on east side not sure name but has blue hair and first day I walked in that she was there I smelled something horrible the whole place was a death smelled like wasn't sure what it was but when I got to fountain area smell was worst than ever. It was at point where I was gagging and i'm not over reacting neither. The closer I got to register the more I couldn't breath it really took your breath away and was a mixture of death and body odor and something that she was trying to use to cover her smell i've smelled b/o before but nothing like this. I don't know how other employees work in that environment I couldn't as i'm checking out she tried to see what size coffee I had I look down to see her touch the top of my cup lid I drink off of and notice her knuckles black that told me she doesn't wash her hands if she did they for sure wouldn't look like that. I had to exchange my drink and it won't let her touch it again she needs to learn not to touch people's drinks that's customer courtesy. I personally as a manager in customer service would never allow someone to work in that type of environment around people or food that has bad hygiene. I've complained to manager and they said there wasn't nothing they can do that there aware of situation had multiple complaints and corporate would allow about anything. So I would like for to whom it concerns to know about this situation before you guys loose business me personally I will not purchase anything from there if not taken care of. If she's like this I will walk out and go elsewhere.

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H
11:25 pm EST

Speedway poor management

Poor management at the new store in Roscoe, none of the managers take you seriously. There is this guy that works their and he clocks out 30 mins before the end of his shift and harasses girls that work their, he still works there and not too mention he smokes weed while on property and on the clock. It's okay for others to wear leggings and they wont say anything to them but they did to me and then they told me that we were not allowed on our phones but it's okay that the other coworkers be on their phones and then some coworkers will not go outside and do trash. Some of the coworkers will not get out from behind the registers to do anything.

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A
9:43 am EST
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I buy my Redbull my soda and my Marlboro's at Speedway as always. I did go to the speedway when I usually go to the one up the street we also always buy our gas at speedway!! I ask for Marlboro light and a Marlboro red. I get home 7 miles up the road and realize that the wrong cigarettes are in the back so I called to ask her to exchange them. Mind you thi...

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D
2:28 pm EST
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I went into the Speedway as I am a regular at the new location on 9273 Belleville Rd. In Van Buren two, Mi I made my coffee and proceeded to the cafe to place my order for food then proceeded to the register to pay for my goods. I asked Heidi James who was supposed to be the store manager for a pack of cigarettes to complete my transaction. She then...

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S
3:58 pm EST

Speedway cashier

I went to speedway for windshield washer fluid. & as I'm standing in line to check out two of the cashiers were restocking their coin dispenser & when they came to realize they were out of change.. instead of going to the back for more quarters, nickels, dimes, etc they grabbed the charity tub that customers put their change in for charity & started restocking the coin machine with charity money! How In the hell is that acceptable at any level! You guys should be sued.

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Michael Paul Lafontaine
, US
Apr 26, 2019 7:25 pm EDT

we got a button to cash out the charity's and use for change

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N
12:46 pm EST
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Visited this location Monday, January 28, 2019 just at approximately 3:45pm. There were two cashiers present behind the glass/counter - one of which had just come in from outside (red braids). The other female cashier was behind the counter on her phone. The store was a MESS!!! Sopping wet floor from the snow. Hardly any coffee at all available and if it...

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S
2:36 pm EST

Speedway "air" trap

I went to Speedway in Newburgh, NY (On Route 300) at 3 PM to get AIR for my car's wheels. I put $1.50 in and it didn't work. When you can't get the service, there is no mechanism that gives your money back. I went inside to have someone help me. The girl at the register was kind. She was going to help me. She came out but told me that the AIR doesn't work. I said why there is no sign on it? She said her manager yelled at her for not putting the sign. Then I asked my money but she said she was going to get in trouble so I said fine don't give me the money. Then can I see the manager? Who is this manager who expects cashiers to know if everything is running alright? She got freaked out and she said that's fine, that's fine... I asked the managers' name 4 times; she didn't tell me because she was literally scared. what kind of place is Speedway to work at? Why AIR traps people to put money and and not get service? I am sure you won't even answer me but at least people can think twice when they do business with Speedway.

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Michael Paul Lafontaine
, US
Apr 26, 2019 7:33 pm EDT

if air does not work we do give refund as he hit the button on register and that it and we do a s as p repair on it in the system

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Michael Paul Lafontaine
, US
Apr 26, 2019 7:32 pm EDT

if air does not work we do five refund as he hit the button on register and that it and we do a s as p repair on it in the system

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M
1:56 pm EST
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Speedway fuel prices

I live in frankfort kentucky we have 3 speed ways here diesel is always higher at these stores and all 3 stores have different prices right now they are 3.04 2.79 2.91 there is no reason for them to be that much difference nor should they be that high average price in our town is 2.79 and in neighboring towns as low as 2.64 something need to be done it's ridiculous and uncalled for

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D
4:38 pm EST
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Last night 1-1-19 about 11:40 p.m. I went to Speedway to cash my rewards to get a $10 Speedy Rewards card I tried to scratch the back of it off and the cashier ripped it out of my hand she said don't do my job real rudely and told me if I didn't like it I can leave the store I thought I said please I just need to get the card so I can get something to drink...

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H
4:21 pm EST
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The management at the 2498 Rochester Rd, Canandaigua, NY 14424 are lazy and over work their employees I always see the same employee looking run down and seems to working there all day and I feel like the managers don't like covering shifts to often and are really nasty. What should be done so better and faster business to be done is hire more employees for...

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J
8:41 pm EST

Speedway inappropriate manager

While I decided to get gas at one of your locations, I then needed to go inside for a few times. As I was inside I observed a N.C. State trooper conducting a traffic stop on a vehicle in your parking lot. I am also a Police Officer off duty at the time. The manager of your store (younger male) then proceeds to make the statement, "just like all police officers...[censored]bags". Well it's a good thing I didn't bring my son in the store who knows I am in law enforcement. I don't want to make a scene so I leave the store and decide to just call and have the manager address it. Well a young man named Corey answers and I recognize the voice. I ask to speak to a manager and he states to me he is the manager. I then ask if he is the one who called Police [censored]bags and his answer is "yup". At that point I hung up the phone. If you as a company tolerate people like this to manager your stores then I am baffled. I assure you I will bring this to the attention to the public if nothing is done about this.

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U
5:06 am EST
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When I came in the storet it was bout 5:45 there was only 1 employee working.the line was all the way to the back of the store.there was a couple people complaining.i waited in line for bout 10mins .then I came to the register and a they opened another register.so the guy said that he can only take cash so he grab my stuff and gave it to the next cashier...

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Z
10:51 am EST
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I just left your speedway store here in Bowling Green KY. I wanted to get 2 packs of cigarettes, $20 in gas, and a mountain dew. I had a one hundred dollar bill. It is 10:30 am here and it just seems foolish to keep to me to turn away that money and make me go somewhere else. It's not like I am coming in at 1:00AM. This is the second time this has happened...

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J
11:43 am EST
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I visited the Speedway 0006422-Lehigh Acres, FL. 5551 Lee Blvd. Very Disappointed!! The cashier, Maria M. was very rude, very disrespectful, just rude. I only asked a question she was very rude she even threw her hand at me as if to brush me off. The lady in line before received the same treatment. Now I've been coming to this store since it was Hess! The...

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T
11:13 am EST

Speedway staff

I went into the store around 12am and the cashier smelled like he just got done smoking weed. It made me sick to my stomach and I had a bad headache that night. Its very unprofessional to come to work smelling like Marijuana.(weed)..And this isn't the first time that sone of your employees smelled like weed. Just wanted to inform you. Untill the issue is resolved I'll take my business elsewhere.

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Overview of Speedway complaint handling

Speedway reviews first appeared on Complaints Board on Jun 3, 2008. The latest review Employee conduct was posted on Mar 24, 2024. The latest complaint The manager Sandra; attitude and bad behavior was resolved on Nov 12, 2020. Speedway has an average consumer rating of 1 stars from 595 reviews. Speedway has resolved 22 complaints.
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  1. Speedway contacts

  2. Speedway phone numbers
    +1 (800) 643-1948
    +1 (800) 643-1948
    Click up if you have successfully reached Speedway by calling +1 (800) 643-1948 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (800) 643-1948 phone number Click up if you have UNsuccessfully reached Speedway by calling +1 (800) 643-1948 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (800) 643-1948 phone number
    General
    +1 (800) 428-4016
    +1 (800) 428-4016
    Click up if you have successfully reached Speedway by calling +1 (800) 428-4016 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (800) 428-4016 phone number Click up if you have UNsuccessfully reached Speedway by calling +1 (800) 428-4016 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (800) 428-4016 phone number
    Credit Card Account
    +1 (937) 864-3000
    +1 (937) 864-3000
    Click up if you have successfully reached Speedway by calling +1 (937) 864-3000 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (937) 864-3000 phone number Click up if you have UNsuccessfully reached Speedway by calling +1 (937) 864-3000 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (937) 864-3000 phone number
    Customer Service
    More phone numbers
  3. Speedway emails
  4. Speedway headquarters
    250 Beronia Dr., Springfield, Indiana, 45505, United States
  5. Speedway social media
Speedway Category
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