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Singapore Post (SingPost) review: loss of my courier from speed post 63

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12:00 am EDT
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My parcel booked on 30th April from Indore (EE813045237IN) has not yet been received at Hosur. It contains some of the very important documents for processing my Visa. Indore SPC has lodged the complaint but doing nothing. Hosur SPC claims they haven't received anything. So both are out of the problems...as long as it is not theirs. Because of them I have lost an opportunity. People are rude in their behavior in talking. All the complaint / movement and tracking links are useless...

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63 comments
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BryanL150192
Singapore, SG
Sep 23, 2023 10:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Item status for package with tracking number RP558450934MX was marked as delivered on 8 Sep 2023 at 17.09 hours but I checked the letterbox on 9 Sep and the package was not there. Confirmed with the sender that delivery details are correct.

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sky011
singapore, SG
Aug 08, 2023 7:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

customer photo was taken without consent from customer by delivery man upon item delivery.Please ensure integrity of item delivery without violating customer privacy right.

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陳星欣
, US
Jul 11, 2023 6:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Usually I create shipment via ezy2ship and arrange door step collection for my priority international registered parcels. 3 or 4 out of 10 times, no one shows up for collection. Each time of it, I have to call hot line to rearrange:(

Pay at premium price to get a sick service.

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Gaige
, US
May 17, 2023 4:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Postman squeezed mail item into letterbox and damaged my product. I demand a refund or pray your own delivery items suffer the same fate as mine.

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Wee Siew Hong
, US
Apr 09, 2023 6:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

On 30/3 at 6.30 am, I found my letter box open after a delivery LZSGCN006046811 was made to [protected].

Pls counsel / train the staff as this involve the security of the customer.

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Teng Ngai Guan
Singapore, SG
Feb 15, 2023 11:31 pm EST

Just simply come without notifying and expect me to be at home 7 days a week to wait for the postman.

The address to contact produce no proper redemption.

Postman are either too lazy or nor service orientated.

I am still unable to receive my package

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Jason Yeoh
, US
Dec 12, 2022 8:19 am EST

It’s been 2 weeks but I haven’t receive my mail that consist items worth more than $50. There’s two mail that I’m suppose to receive by now. 6/12/2022. The videos is about two weeks ago.

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Keh WS
, US
Aug 06, 2022 9:09 pm EDT

Till date, I have not received the above mentioned items. And this is already the 2nd time I have not received.

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09noime
Singapore, SG
Sep 28, 2021 8:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

CH142475124US its a month I didn’t receive my parcel. I’m waiting for delivery but until now not yet so stressed to. Wait or what happening. And if I. Contact the singpost I can’t reach the give the tracing my. Parcel us the code. Its not good at all

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Yan wahching
, US
Nov 09, 2019 1:09 pm EST

Parcel from oversea, when I received my parcel I saw my parcel already been tampered. I brought the same item with the same supplier, received the item in the nice packaging for the first order but the subsequent packaging was been tampered. And some of my item didn't reach on my mail, contacts my supplier told it already mail out to me but wasn't

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felixyeo
, SG
Nov 09, 2019 4:25 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi,

Over the last few months, I have lost some important mail, sent by LTA (Aug-19), and by Great Eastern (Sep-19).

Both mail were returned.

My address is Blk 886C Woodlands Drive 50 #02-553 S733886.

Please look into the mail delivery accuracy of your postmen.

Thank you.

Felix
[protected]

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Edward Lau
, US
Oct 28, 2019 4:40 am EDT

The bank have send me the letter already 2 times, but I don't received it, my address is Blk 601B Punggol Central #04-606, now I become need to pay the late charge from the bank, i think your staff maybe throw away all letter, please check your staff for this kind of unreasonable & unresponsibly.

Thanks
Lau

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Aman Msovela
, US
Oct 08, 2019 12:12 am EDT

I was Tracking My parcel but Our local Post office say You posted with One Tracking number for Two customers

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Aman Msovela
, US
Oct 01, 2019 5:39 am EDT

I didn't receive My Percel, My local Post Office told me you provide One Tracking number for Two customers.
They advised me to Check with you(Singapore Post)

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Nelson Chen
, US
Sep 24, 2019 8:20 pm EDT

Hi,

Please ENSURE this item send to my buyer. I am paying speed post to send the item to my buyer and not return to me.

My name Nelson Chen. Contact no: [protected].

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s.swami nathan
, US
Sep 15, 2019 3:23 pm EDT

I have orders a mobile on Ali express and it has shipped as Ali express standard shipping via singapore post. After 4 th of AUg there is no update on my parcel and IDK whether it has been shipped by air or sea and whether it has been reached my country (india). Pls help me on this.
Tracking no is RB807171134SG

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lizzybee728
, SG
Aug 12, 2019 11:31 pm EDT

I received a call from +65 [protected] saying that I sent an illegal parcel from Beijing China and I need to lodge a report in Beijing Police Station via an international call.

Call Received at 3:40 PM, 6th August 2019.
Do let me know is this a valid call or this is a scam that may victimize other people.

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choiSAN
, US
Jul 24, 2019 6:41 pm EDT

was at my living room waiting for my article delivery today, but ended up finding the delivery collection advise slip to be at my doorstep. no knocks were heard at all. there was absolutely no way no one could heard the knocks if the postman had knocked to acknowledge delivery. i needed my article urgently by today and yet this happened.

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Susan Chan
, SG
Jul 20, 2019 3:13 pm EDT

I'm extremely disappointed in speedpost service. My parcel (tracking number :CNSGS0005267345) has been lost that worth $100 on 09 July 2019. I found that my parcel had been signed but not my colleague or my signature.

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Khai Wor Tham
, US
Jun 25, 2019 11:59 am EDT

The van parked at 3.04pm 18th June 2019, whilst the driver was loading packages into the collection boxes. I suggest you view the CCTV from the mall management.
It's irresponsible and reflects badly on Singpost.
I can be contacted at "thamkw@gmail.com".
THAM Khai Wor

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Sankar Vaidyanathan
, US
Jun 25, 2019 4:08 am EDT

I received a fake message on singpost name stating some parcel in airport to pickup. I am worried it may cause data thief from my mobile so I didnt click that link provided in message.

Sankar
[protected]
Vsankar19@gmail.com

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Ryan Ryan
, SG
Jun 23, 2019 8:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I made a standard Speed Post Service to send my friend an item him to bring back home town tomorrow.. The item was given on the 11/06/2019, but until now it still at the SPEEDPOST SERVICE CENTRE.. I called in and check, the staff told me it need 3 to 4 working days for the item to be deliver.. Why in the website still say 1 to 2 working days?

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Ryan Ryan
, SG
Jun 14, 2019 2:56 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Until today then I just received the item.. Speed Post takes 4 working days to deliver the item, It's totally not what they said in their website that speed post takes 1 to 2 working day..

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Soh Poh Huat
, US
Feb 11, 2019 9:52 am EST

LZSGLA000000179.
They lied to me about fail delivery, [censored] we have 3 persons home waiting to receive the parcel, the the crab 🦀 can you please help to deliver again?

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Grace Sta Cruz
, US
Feb 11, 2019 3:19 pm EST

MISSING / STOLEN PARCEL
A parcel of clothes was sent via mail at paya lebar general post to woodlands. I havent recieved the item. Please contact me for the info of the parcel. The photo of parcel is attached. I am really disappointed with the honesty of your people.
If you still have it. Please return to blk 536 woodland drive [protected]

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huanlo
, SG
Jan 05, 2019 10:40 pm EST

4 different mails were mailed out to me last week, but it has been more than 7 days and my mails are still not in the mailbox. all 4 of them are ordinary mailings, but why is it taking so long to deliver? what are the postmans doing? it's said to be 3-5 working days but i'm sure i've been waiting longer than that.

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Kavita bansal
, SG
Jan 06, 2019 4:36 am EST

Hi.. this is my order no LZSGLC001045999 and I have not received my order yet but on tracking I got to know that my parcel has been delivered. I checked everywhere within mail box and with my neighbours and I didn't find anything.kindly tell me where is my order and how can I get it?.

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jorjel
, MD
Nov 14, 2018 7:53 pm EST

it's about month my package locked in singapore

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Rose Goh-Mok
, US
Nov 13, 2018 5:39 am EST

This happens very often. We have people at home . We have a door bell but the Post man/ woman didnt attempt to press the door bell and then leaves us an attempted delivery slip without indicating the time.

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Najibah abdul rahim
, US
Nov 13, 2018 3:07 am EST

Hi Person in charge,

My package track number RC245332564SG. When I received my package and open found that my item dents at below left corner of the item. Seller told and send me a picture that item was perfectly sealed with bubble wrap. How can the item is not carefully taken care off. Who want to responsible? I did paid for register mail.

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Cool2222
, SG
Nov 01, 2018 5:55 am EDT
Verified customer This comment was posted by a verified customer. Learn more

National mail in developed countries is treated seriously. If SINGPOST (& VPOST) is unable or unwilling to meet the service standards it charges the consumers, the regulator like iDA should intervene.

https://www.ipetitions.com/petition/singpost-BAD-Service

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Lynnaiman
, SG
Oct 31, 2018 5:33 pm EDT

I am very unhappy with speedpost service!
Super slacking and not efficient..!
Slow service and not friendly and no customer service extra mild service !
Super dissappointed

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znsjsn
, SG
Oct 31, 2018 6:03 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i recieve a message that they cannot reach me thats why my parcel will be transfer to popstation.How come they cant reach me whole day im in the hause no one gonthere

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Anonymous997665fg22
, SG
Nov 01, 2018 1:38 am EDT

Failed to provide adequate assistance to customer who has no experience or whatsoever in mailing overseas parcel.

No information provided on price charges and lack of information provided on declaration slip.

Would not be surprised if mail parcel gets bounced.

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EleanorChionh
, SG
Oct 27, 2018 5:08 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This is the 2nd time I ordered a parcel through SingPost normal mail and have not received at all. I've checked with the seller and they said they have already sent out the items. I've tried calling SingPost but they can't track because is a normal mail.
Sometimes I would like to question the integrity of the mail service.

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tch56
, US
Oct 15, 2018 10:49 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had posted out a parcel using normal mail at CCK to Woodlands Circle (postal no 730737) on 21-Jul-17 (Friday). However,
It had been more than 2 weeks till date but it yet to be received (and there is no returned mail to sender as well).
Singpost needs to improve the service

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Parag1
, US
Sep 19, 2018 5:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

RF475511485SG tracking number was given to me by supplier approximately 10 days back. On checking online tracker, no records were found. Please help and let me know the status of parcel.
I ordered from berrystock.com

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A0065
, SG
Sep 10, 2018 8:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi I had received letter with wrong address 4 times, is it possible to replace the old postman with poor eyesight? I'm worried as i'm expecting mail with cheque monthly.
My location: Block 514 Serangoon North, Ave 4, Singapore 550514.
Your attention and feedback will be appreciated.

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Jack, Yupeng Gao
, US
Sep 01, 2018 8:11 pm EDT

The status of my speedpost parcel changed to "delivered" but I did not receive the item. Is it lost? The tracking number is TB00000663931.

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Neo Yong Qiang
, US
Aug 20, 2018 7:44 pm EDT

I order a phone case but it still has not arrived?

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