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lying, deceitful duping customer service
1. Entire customer service team ([protected]) are liars.
Their reps are totally 100% incompetent and don't know the escalation process. They would try to act to speak in this so called western English (not knowing the customer's caliber), has a huge head weight like they are carrying the globe on the shoulders like Atlas (but it is inside their head loaded full of arrogance), are brainwashed to connect to pathetic supervisors (The list from the worst of the worst to worst: 1.Amrinder Singh, 2.Sunny Trivedi, 3.Purushotham, 4.Abijit Patnaker & 5.Ritesh Singh).
Customer service people will cover up your complaints and keep on transferring the calls to these lying supervisors and they would do nothing.
Their manager prashanth singh would promise the world and would also say that he would take care of it personally but, he would be a no show. He is always in a meeting as per these supervisors. Either prashanth singh is lying or these supervisors or both. I am for sure believe all of the above supervisors lie through their teeth to cover up their ineptness.
Their head mr. Barun ahuja is nowhere to be found.
How can the management tolerate such incompetency of their customer service. Any company which has too good products but who has the worst customer service will eventually die a sickening death. (Aircel bankrupcy).
Is the management of spectra is even aware of such issues. They had to literally shut down their major customer service in the name of and i quote their own words "sir, we are in the process of major upgrade which is going to help you eventually and to serve you better".
Every complaint of yours would go either to "[protected]@spectra.?" or "[protected]@spectra.?". There is no personalization, no ownership, no accountability, no trust, no integrity, no truth, no honesty.
These supervisors don't deserve to have a job in customer service, may be this lying company deserves such deceitful, duping supervisors. There is completely no integrity, honesty, trust, truth etc. in this company. The reps talk about professionalism on the phone, but it cannot by just in talking. More importantly, it must be in their working culture, their character but i failed to find even one atom of such virtues in the past 2 months I tried to disconnect my service from them.
This lying company don't even deserve one star, because it is the worst. Write to the management team, complain to any bureau who would listen to your case.
Sundar.
An ex-customer.
Disgusting service by dealers
Spectranet - Broadband Convergent Services Provider
www.spectranet.com
I got a spectranet connection 8 months back. Because of some Office work, I needed it urgently. But seems that this is the biggest mistake I ever did. On average I couldn't use internet for more than 3 days per month. All my money was a big waste. Their line is always faulty. The Service providers are illetrate people who dont' have manners to behave well.
Spectranet pumping VIAGRA into inboxes!
Spectranet – The budding terrorist in India!
Blogs at http://ukmall.net/blogs/indiantelecom
Poor service and no response
This is just to really cry out to you about the following:
- I installed a spectranet connection about three months ago, to start with for a month we were struggling to use the net, given it just wasn't stable at all.
- Finally when we got it, the password was always given by the vendor...this doesn't go down very well, when the voucher is on may husbands Indraneel Hariharan's name. I am assuming given the pathetic speed, it must have been shared with few others.
- Once the validity gets over, the guys never show up...even switch off their phones hence not contactable... it has been now a week I have been trying to get hold of a voucher...
Very poor service!
Our own spectranet here in Nigeria is very bad and also you can't download and be browsing at the same time it will timing out.
also you are not able to watch video online and also am a cyber cafe manager and everytime people com my cafe all they is to complain beacuase of spectranet ba connection so please fin something to do about this because i have 512mps so try now
Exactly same goes wrong with me ...i live in indrapuram gaziabad...the speed for downloading came upto 1mb per second for 512kbps speed but after 3 days it is only60kbps per second
total loss
I am writing this feedback and review so that anyone planning to take spectranet think twice while taking Internet service from Spectranet Spectranet is the worst Internet Wireless service provider in India as per my experience. Its been nearly 3 month with Spectranet and I had very painful experience. First they took advance money while Installation and then actual Internet started working after 8 days wherein the engineer visited couple of times but was able to resolve issue after 8 days. Then too Internet speed coming was very slow for most of time . Spectranet custmer care is again very poor and the quality and knowledge of engineer visiting is also not satisfactory. Customer care ask for time and engineer never visit on time. Most of time customer care try t resolve the issue on phone which never gets reloved and waste time of customer. Also they do not provide any compensation for he period in which Internet does not work. I have been never able to use prperly during weekends
I am totally agree with all you guys, because I am also suffering that pain of spectranet service. Poor unstable speed, with unprofessional service men, and highly pathetic service. So all you people out there who wants to have a broadband connection, please avoid spectranet a must, exept that you can subscribe to siffy, becouse I head that it is value for money with much more better service/speed than spectranet. I have been subscribing this spectranet service for last 4 months, and now my patience is over, therefore I am going to change my broadband subscription to any other company.
--m.ashish
i am also suffering from spectranet service in INDIRAPURAM GHAZIABAD, it has just been 3 days and i am thinking of taking off the connection even though i have paid them Rs 1000 for the installation charges.
The staff is highly unprofessional, uneducated.for the past 3 days i have been able to use the net just for 1 hour.Some time the network goes down, somtimes there is a conflict in IP, sometimes your ID stops working.
Its really pathetic.
Please never subscribe for this
I have exactly the same problem with spectranet here in south delhi except... the above poster got to know this in 3 months ...for me spectranet showed the real itself in just 3 days...
It is such a pain in the ###... so unstable and unpredictable...
I have taken the maximum package of 256 Kbps Unlimited but they dont give full bandwidth for even a single second... they just give bandwidth about 150 to 192 Kbps and for last 3 nights, somehow net stops working at around 1 AM even though i have full unlimited plan... and spectranet is not good for P2P user because you cant get good download rates if you have incoming connections blocked by spectranet...
Earlier i had sify, sify is 50 times better than spectranet... no port blocks hence no incoming connection blocks and therefore no slow download speeds and you could use P2p softwares at max speeds...
Comparison of Sify 256 Unlimited & spectranet 256 unlimited:
Sify: i used to download 1.8 to 2.4 BG every day hence around 55 to 65 GB every month at price of Rs. 1122 per month
Spectranet: i am able to download just 700 MB per day which makes around 20 to 25 BG a month at a price of Rs. 999 per month
One more thing sify also provides one paid email account at no charge...
All people out there never go for spectranet if you have sify available in your locality... i had to change to spectranet coz sify is no more in my locality...
Is Spectranet / Shyam Spectra legit?
Spectranet / Shyam Spectra earns 91% level of Trustworthiness
Perfect Trust Endorsement: Spectranet / Shyam Spectra achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Spectranet / Shyam Spectra. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Spectranet / Shyam Spectra has claimed the domain name for spectra.co for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Spectra.co has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Spectra.co has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Spectranet / Shyam Spectra and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Spectranet / Shyam Spectra protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The registrar associated with Spectranet / Shyam Spectra has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
Overview of Spectranet / Shyam Spectra complaint handling
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Spectranet / Shyam Spectra contacts
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Spectranet / Shyam Spectra phone numbers+1 (860) 266-0099+1 (860) 266-0099Click up if you have successfully reached Spectranet / Shyam Spectra by calling +1 (860) 266-0099 phone number 0 0 users reported that they have successfully reached Spectranet / Shyam Spectra by calling +1 (860) 266-0099 phone number Click up if you have UNsuccessfully reached Spectranet / Shyam Spectra by calling +1 (860) 266-0099 phone number 0 0 users reported that they have UNsuccessfully reached Spectranet / Shyam Spectra by calling +1 (860) 266-0099 phone numberNew Connection+1 (800) 121-5678+1 (800) 121-5678Click up if you have successfully reached Spectranet / Shyam Spectra by calling +1 (800) 121-5678 phone number 0 0 users reported that they have successfully reached Spectranet / Shyam Spectra by calling +1 (800) 121-5678 phone number Click up if you have UNsuccessfully reached Spectranet / Shyam Spectra by calling +1 (800) 121-5678 phone number 0 0 users reported that they have UNsuccessfully reached Spectranet / Shyam Spectra by calling +1 (800) 121-5678 phone numberSupport Line+91 804 240 0100+91 804 240 0100Click up if you have successfully reached Spectranet / Shyam Spectra by calling +91 804 240 0100 phone number 1 1 users reported that they have successfully reached Spectranet / Shyam Spectra by calling +91 804 240 0100 phone number Click up if you have UNsuccessfully reached Spectranet / Shyam Spectra by calling +91 804 240 0100 phone number 0 0 users reported that they have UNsuccessfully reached Spectranet / Shyam Spectra by calling +91 804 240 0100 phone number
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Spectranet / Shyam Spectra emailsinfo@spectra.co100%Confidence score: 100%Supporthari.sreedharan@spectra.co99%Confidence score: 99%nitin.kohli@spectra.co99%Confidence score: 99%rajat.arora@spectra.co98%Confidence score: 98%sanjeev.jamba@spectra.co97%Confidence score: 97%support@spectra.co96%Confidence score: 96%supportarpan.chakraverty@spectra.co95%Confidence score: 95%
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Spectranet / Shyam Spectra addressPlot № 21-22, 3rd Floor, Udyog Vihar, Phase IV, Gurugram, 122015, India
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Spectranet / Shyam Spectra social media
Recent comments about Spectranet / Shyam Spectra company
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