Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website




Complaint Rating:  100 % with 2 votes
100% 2
Contact information:
specsavers uxbridge
uxbridge pavillians, England, Middlesex
United Kingdom
i had my 9yrs old sons 6months eye check and was told my sons prescription was wrong so i opted to have his designer frames reglazed with reactions at£49 & £10 slim lenses as i turned to my wife the aision lady hiked the price up to £89 and that price was unrealistic as before i only paid £50 with thin lenses that the store informed me that my sons previous reactions were not slimmed down when i was charged for it in 2008. what a rip off they are. and im not happy
Complaint comments Comments (1) Complaint country United Kingdom Complaint category Vision, Glasses, Lenses


Sort by: Date | Rating
N  7th of Nov, 2011 by    0 Votes
why do i get charged for using my old frames of 39 pounds, i am on job seekers allowence and i thought i would save a little money, only to find out you will charge me for the pleasure of using my old frames, i was told that the charge was for getting the lenses to fit into my frames what a rip off, as when they submit the frames to be glazed the frames that they get could be right off the shelf and they would have to glaze them anyway. what a rip off, i have been with specsavers now for years, and found you to be just great when buying the full perscription, but on this occasion im discusted on this blatent rip off, i went to the Flint branch in North Wales. hope to here from you soon. Brian Leighton, brianleighton@hotmail.com

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Specsavers Optical Group Logo Specsavers Optical Group
Customer Care Service
3rd Floor Oasim North, Havelock Street 6000 Central, Port Elizabeth, Eastern Cape
England, Hampshire
South Africa
+27 415 065 800
+27 415 065 840
View Full Information
Contact Us

Reply to