A free sample of Lift SP Multi-Peptide Serum was ordered. Was requested to pay shipping and handiling of $4.95. Immediately attached to the order was an additional charge of $29.95. I could not get back on the web site which i later not suppliedfound out is abogus web site. No invoice was sent with the two items, just a raggidly cut letter witha phone number which does not answer calls at 9:30 in the morning saying offices are closed. Phone # [protected].