Sparkpeople.com / Support contact
I used this website ww.sparkpeople.com for quite a long time and was pretty satisfied with everything. They disappointed me when I needed them the most. I had a few simple questions so I sent them a message but did not receive a reply. Then I went to their site and found some extra emails and sent another message asking them to contact me as soon as possible.
Their customer service ignored me and they clearly showed they don't care about their users. I will not use this site again.