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Space optical / eyewear / damage on my frame, very rude attitude

1 125 Cross Ave, Unit C7 Oakville Oakville, Ontario, Canada Review updated:
Contact information:
Phone: (905) 842 2821

They wrecked my eyewaer Frame. and did not accept it. The coat on lenses was defective, they did not want to change again.
And the worst part is ;
Company owner (Nilgun Pala) is letting her employee to yell at customer as "You are such a liar!!!" He also spent some F.. Words.
She also did not accept to advise them to apologize.

I will never ever go there again.

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Comments

  • Ja
      23rd of Aug, 2009
    0 Votes

    I've been going to Space Optical for years and have never experienced a problem. They are always very friendly and give excellent deals and customer service. I told them that I had limited insurance coverage and they brought down the price of their glasses so that it would be completely covered by my insurance! I think the customer can sometimes be at fault which sounds like the case with the previous writer.

    I'll continue to go back there!

  • Sh
      7th of Jun, 2010
    0 Votes

    My family has dealt with Space for 20 years. They have the best deals and great service. We've never experienced any discourtesy. I'm with Jason23--sometimes customers push too many buttons for even the politest people.

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