Spa De Soleil / Cheap product, bad customer service
Just thought to share our bad experience with Spa de Soleil. My wife had ordered the sauna shower spa equipment from this vendor last year. It's supposed to have both the regular shower and steam function. After we had this unit assembled together by a professional, we were told that the unit only has the shower mode and not both. To make long story short, this vendor blamed that my wife ordered that particular model. It makes absolutely no sense to spend couple grands just for the regular shower unit, where we can purchase it at Lowe's or Home Depot for alot less. This shower unit with model SDSA002 Silver Frame is a piece of crap. They wouldn't allowed us to return nor exchange. They have the worst and horrible customer service that we ever dealt with. Please do yourself a favor, DO NOT deal with Spa de Soleil or SDS. Thanks for your time !