SP ServicesAwful service

7 Review updated:

I have a complaint against this company it's a small complaint but it means a lot. I hope reading this the company improves. Last November I ordered some new bulbs for a Mini Maglite AAA torch from the above company. After some time I received the bulbs - but they were not the correct ones. I emailed 'SP' and sent the bulbs back! After Christmas I again wrote to them asking what had become of my order. They wrote back and it was now obvious to me that they had forgotten about the problem. I asked for my money back and up to now my bank account has not been credited. It's only a small amount - £5.23 - but it's the principle that counts. I am thinking of threatening them with a small claims court claim. They have no courtesy to even answer my emails. They are taking this matter lightly as the cost is to less, but I am a man of principle and live with principle, if they don't answer my last email then I am sure to pull them to court for some small claims.

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