The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Southwest Airlines / common sense goes a very long way!

1 United States Review updated:

Many airlines (including Southwest) would check tags against baggage after 9-11. Is 9-11 the cause of all the world's problems? I think not. Southwest checked my two baggages tags against my bags as I left the baggage area at Chicago Midway two weeks ago.

How could a passenger possible "see" an employee of Southwest steal a bag. Moreover, if an airlines sends a bag on an earlier flight that is tagged for a later flight, I suggest the airline should assume the responsibility of securing that bag until their passenger arrives. Common sense goes a very long way!

Sort by: UpDate | Rating

Comments

  • Sc
      30th of Aug, 2007
    0 Votes

    My advice for US air travel, is to NOT check a bag on any of the airlines at all. SWA has a lower lost baggage rate than most of the other airlines. If you aren't comfortable "checking" a bag with SWA, Don't check a bag if anybody at all, DOT says they are worse.

Post your comment