SouthEast Telephone - SETel.com / Too much trouble
About a month a go I went to SETEL and singed up for telephone and DSL. I paid 93.00 for the hook cost, DSL router and all other fees. The local office told me that I would have service with in 7 to 10 days. It was 2 weeks before I had phone service. When I got it I called and tried to find where my router was, They told me it would be sent by UPS. Then after 2 more days later still no router. So I called the local office to find where it was. The person told me I had to contact the regional office about the router. They inform me that it wasn't sent by UPS that it would be sent to the PO box. OK now after all this the regional office informs that I cant get DSL service where I live. I know of at least 3 people that has it in my community. There a DSL slammer at the end of my street. Now the regional office informs me that I have to get a neighbor to give their phone number so SETEL can call them to confirm the DSL service. The local office tell me that I can get DSL. I am about to blow my top. Why should a person go through so much trouble just to get something. Why didn't the local office tell me they I might not be able to get the service.
Nearly all of the utility companies are failing to do their job. I have had problems with American Electric Power. When they have a power outage in my area, most of the time it takes several hours to get them to work on it and when they do its even 2 or 3 hours more of get service.
The local postal service are loosing money orders. Recently I sent a payment to Windstream for phone service the money order got lost and they cut my service off then tried to charge me with the month of July when I did not have service. Then they sent me a bill for 200 dollars in long distance charges.