Souq.comq express worst delivery system

Dear Sir

Souq is such great platform form for online buying and happy to continue as your valid customer
But the delivery department Q EXPRESS service is much worst
They don't follow SOUQ standard delivery schedule but do the delivery as they wich

Take the example of this order - [protected] ordered in 24/11/2018 souq promised delivery schedule was 27/11/2018 later extended it in 29/11/2018,
Now in 01/12/2019, I called customer service, still, they are not sure that when can they deliver it and we cancelled this order

So please don't damage the reputation of Souq by carrying such worst delivery department
Kindly advice Q express to strictly follow souq standard delivery schedule .
In case due to a high volume of order, if the delivery will be delayed, please give us proper delivery days information when we place an order

Kind regards

Dec 01, 2018

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