Souq.compre-order of huawei mate 20 pro

Dear Souq, I had placed an order on 29-Oct-18 on platform for pre-ordering of Huawei Mate 20 Pro Mobile with a free gift package offer of Huawei Watch GT+Huawei Wireless Charger+VIP Service Card and to my surprise, I received the mobile on 09-Nov-18 without the gift package. When inquired with Souq they promised that it will be separately delivered on 19-Nov-18 but unfortunately as of now 27-Nov-18 I have not received the same. Therefore, you are requested to investigate the matter and deliver the items to me at the earliest. Regards, Raghunath Kunnathoor

Nov 27, 2018

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