Souq.com / order id: #1066011976453 (samsung galaxy s7 - 32gb, 4gb ram, 4g lte, gold)
Ref. Complaint #16415803
Both product and money taken by souq.com. waiting for refund since 20/1/2019. I had never seen such poor quality of service. The only thing they know is;
"Sorry for the delay, Kindly be informed that once I get the confirmation that the amount has been refunded to you, I will get back to you"
Please solve the issue
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