United Arab Emirates Review updated:

hi, my name is sonal. my complain is about .they cancell my order id [protected] on 11 dec. and said i'll be refunded with 3-5 its been weeks and still i havnt got my money back. they issue me a ticket (147630) in reply to my complain bt nothing happen till date date. i just want my money back as soon as possible. on a sad note i dont think i'll buy anything from souq.

Dec 19, 2013
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  • Ry
      Dec 29, 2013

    same issue here. until now we didn't get the money i was sickly tired of calling their hotline NO EXACT ANSWER from their team! i returned the item dated Dec. 18, 2013 and withdraw the money through my bank account but until NOW they did not deposited the money. they are telling it will take 72 hours to the money to be posted but its been one week already. SO FRUSTRATING! I NEED MY MONEY BACK PLEASE..

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