SUBMIT A COMPLAINT / I cancelled one order.. didn't get refund amount

Review updated:

[protected] this the order number.. I selected pick up point in ajman that showing in souq app.. Later I visit ajman pickup point that closed last three months. Then I go to ras al khore they tell to me the item is there but they can't give to me. So I canceled that order but I didn't get refund. I complained so many times in souq and q express. Next I try to legally complaint to police. Because this is cheating. I buy so many things from souq and select pickup point in ras al khor first time I select in ajman because it is near to me, souq app show that pickup point. I expect proper solutions for my problem

Aug 03, 2018
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  • Ab
      Aug 08, 2018

    Dear Brother
    Have your problem solved or still running?
    Did you get back your money?
    If not post again the status.
    If got back also inform us after how many days?

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