Souq.com / customer service response
It seems that I'm getting an automated response from you as this is the second time I send my email and receive the exact same content as below. Please respect your customers minds and look into their issues instead sending what seems to be a genuine reply.
"Thank you for contacting Souq.com
My name is karim, I'm working closely with your issue in order to make sure that it is resolved as soon as possible, your request is currently being processed and I will contact you shortly."
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