Soulmates / seeking other complaintants
The general complaints that have been registered against this company with the BBB include: Advertising misrepresented a service, unauthorized credit card charges, failure to honor a contract or agreement, failure to provide promised support or assistance, failure to respond to phone calls or written request for assistance or support, product quality issue, failure to provide promised refunds exchanges or credit, failure to honor refund exchange or credit policies. Along with sales presentation complaints, including: misrepresentation of product, misrepresentation of service, and failure to disclose key conditions of offer. There were also 10 service complaints, including: failure to honor the service estimate or agreement, and improper or inferior service. Along with a number of "unspecified" complaints.
I'd really like to hear from anyone else who's had any similar or other negative experiences with this company.