Menu
Soufeel Jewellery
Soufeel Jewellery Customer Service Phone, Email, Contacts

Soufeel Jewellery
reviews & complaints

www.soufeel.com
www.soufeel.com

Learn how the rating is calculated

4.3 334 Reviews

Soufeel Jewellery Complaints Summary

47 Resolved
57 Unresolved
Our verdict: Dealing with Soufeel Jewellery, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
Claimed
Soufeel Jewellery has claimed their business profile
Get notifications about new complaints and reviews of Soufeel Jewellery. We promise not to send you any unrelated messages.
Share
Write a review File a complaint

Soufeel Jewellery reviews & complaints 110

Filter reviews by rating
5
229 reviews
4
0 review
3
1 review
2
0 review
1
0 review
Sort by:

Newest Soufeel Jewellery reviews & complaints

ComplaintsBoard
R
10:28 am EDT

Soufeel Jewellery necklace

I ordered a necklace 2 months ago and I still have not received it ! I'm very upset and I want my money back NOW ! Order # [protected] my phone number is([protected]. Email: [protected]@icloud.com I want my refund NOW ! I have been waiting too long. And I have been calling everyday ! The phone recording says call between 9am-6pm and I call EVERYDAY between those times and the recording still says "no one is Available to take my call"

Read full review of Soufeel Jewellery
Hide full review
ComplaintsBoard
M
5:52 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Soufeel Jewellery bad quality of product

hi, i purchased these 2 items in october:
https://www.soufeel.com/love-mom-rose-gold-charm-925-sterling-silver.html

https://www.soufeel.com/exclusive-925-sterling-silver-basic-bracelet.html

but unfortunately, 2 months after buying them, i started to feel really disappointed with the quality of both products, and here's why:
1)the color of the small hearts dangling from the charm turned to a rusty silver color
2) the chain attached to the charm opened, which i realized when the charm fell off (but i still have it)
3) the lock of the bracelet turned to a rusty color as well.

both products are supposed to be silver, which shouldn't change colors, as well as the price of both products should imply that they are of an excellent quality (which they aren't). I now feel like i had paid a great amount for a fake product.

Read full review of Soufeel Jewellery
View 0 more photos
Hide full review
ComplaintsBoard
R
12:15 pm EST

Soufeel Jewellery photo heart charm shape

I bought a charm and oxidized and it also does not have the 925 stamp that is related to silver. I'm not happy with this charm and I think it needs to be replaced. I thought youre company was a serious one but from what I see I'm wrong. How is that my friend has the same charm and it's alright and with the stamp on and mine oxidized? I'm hoping you take this very serious otherwise I'll talk with all my frinds and make them not to but from you anymore.

Read full review of Soufeel Jewellery
View 0 more photos
Hide full review
ComplaintsBoard
L
11:36 am EST

Soufeel Jewellery personalised charm

I ordered a personalised charm on 9th Jan 2018. Order number- [protected]

The delivery estimate was 3-8 working days. It has more than exceeded this timescale. I have still not recieved my item. I have checked tracking its saying order recieved 15th Jan 2018. It is now 24th Jan 2018 and I have still not recieved it or any explanation as to why delivery has taken so long.
I ordered this item well before it was due to be gifted just to avoid something like this happening, which now it seems more & more likely that this will not arrive by Friday 26th Jan 2018. I have tried all avenues to make contact and yet I have recieved no reply.

Read full review of Soufeel Jewellery
Hide full review
ComplaintsBoard
L
2:49 pm EST

Soufeel Jewellery engraved necklace

I have been trying to speak to someone for over a week. I am very frustrated that after numerous fb message and emails no one has bothered to assist me.

I ordered the produce tbe funds have been taken and i have reveived no confirmation or tracking number. It needs to be here soon and it is appearing that it wont. Address is 1 grantham walk nn189bw

Read full review of Soufeel Jewellery
Hide full review
ComplaintsBoard
E
1:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Soufeel Jewellery problem with charm bracelet safety chain

I contacted you yesterday, Nov.7th, 2017 at the time I couldn't figure out how to put the safety Chain on the bracelet I'd ordered. I have resolved that issue. I apologize for that. But after I assembled the bracelet, charms and chain I realized there is a stone missing from the safety Chain. My order # is3010575978. I placed the order on Oct.15th . I received it on Oct. 26th. I never really looked at the product until yesterday. Since I had ordered as a gift for my daughter's baby shower to be held this weekend. I would like to return this item SKY # GSF014B. The Crystal safety chain. And replace it with the lines knit safety chain.SKU GSFIOOI. Since this is a gift I don't want to worry about another missing stone I would greatly appreciate hearing from you. I wanted my daughter to have this before the baby shower, but now am hoping to get it resolved before the birth of the baby.

Sincerely,
Evon Williams

[protected]

Read full review of Soufeel Jewellery
Hide full review
ComplaintsBoard
P
3:59 am EDT

Soufeel Jewellery unhappy customer

Could be wayyyyy better if they tried. I don't know maybe other customers are satisfied and happy. Maybe I am the only one who didn't like absolutely anything - from jewelry choice to customer service? (except for the website, it's cool)
Let me start. I bought Pink Butterflies Bracelet 180 dollars worth. Expensive, but still great.
It arrived two months later.
Only god knows how many times I called and how many emails I sent to them to find out where this expensive bracelet is. They didn't help at all. One of the representatives was rude to me, which is absolutely inappropriate.
Upon receiving I was disappointed again. Its quality was poor.
What is a customer to do in the case like that? Who can tell me? Is it possible to return jewelry?

Read full review of Soufeel Jewellery
Hide full review
ComplaintsBoard
A
8:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Soufeel Jewellery quality of yourcharms

i bought two charms to which both have came away from the ring and the other has a heart which has seperated i got these for my daughters birthday in july and she has only worn her bracelet 4 times ! the first charm has a sharpei which has came of the ring the other a heart which has seperated can you advise me on this please thanks i require you to repair or refund or i will go to consumer advise

Read full review of Soufeel Jewellery and 8 comments
Hide full review
8 comments
Add a comment
G
G
Grey Gomez
, US
Oct 22, 2018 3:13 am EDT

Pésimo servicio al cliente ponen un. Numero y solo sale una contestadora jamás. Me enviarían el número de rastreo escrito 5 emails sin respuesta alguna solo k se comunicaran y no lo hacen necesito k customer service se comunique k situación tan desagradable

C
C
Carol50w
, GB
Sep 09, 2018 10:22 pm EDT

I ordered a neckless for my dad for his 50th birthday of his granddaughter he hasn't seen in 3 years. It's a terrible quantity and you can't see the picture of her on it. I am very disappointed and would like someone to contact me ASAP! [protected]. My father is going to be so disappointed and upset by this.

View 0 more photos
J
J
Jhellio
, US
Sep 06, 2018 5:17 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have not received a confirmation email and my order number [protected] was placed days ago for a name necklace, I have not been able to track my order due to the websites lack of information, i paid for express shipping and have not received any information on my necklace.

S
S
Saknah
, US
Sep 04, 2018 7:07 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I purchased a personalized necklace jewelry with the name sakeenah and haven't received it for more than three weeks now. And if i track the other it says except to deliver in 48 hours. Which is still not delivered. If you can help me get my necklace i will be very grateful.
Thank you.

A
A
Allyssa N
, US
Sep 02, 2018 2:35 am EDT

I'm wondering if I can I get reassured or anything?yall took my money yet I have no email at all saying any kind of estimated time my purchase will be here nor if my order has actually been placed I'm gonna be extremely mad if my things do not come in

G
G
Gina Waymer
, US
Sep 02, 2018 4:46 am EDT

I placed an order since December 7th! It is for a Christmas gift for my daughter. I have not received anything! Ive attempted to call several times, nothing! Im going to contact the BBB. The company gave a fake tracking number that continues to say processing. Its terrible business.

C
C
Cwji
, GB
Aug 29, 2018 1:38 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had a charm as a gift off my sister in memory of my late partner i am very dissapointed in the quality of the charm it has lost colour and the picture lookes smudged i would appreciate if you could email me regarding this matter
Carylcoch123@hotmail.com

View 0 more photos
A
A
Axmichell
, US
Aug 20, 2018 10:03 pm EDT

I placed a order April 6 2018 it's now April 24 2018 and I still haven't received my package It says that my order should have already been delivered to me but it has not I am at the point where i just want my refund I have tried emailing you guys over and over but I never get a response

ComplaintsBoard
P
12:23 am EDT

Soufeel Jewellery fraud company! never received my order and never got a refund and they have stopped replying to my emails!

Please be aware of this website as it is worst place you could ever shop from. I order a custom pendant and I was suppose to receive it in 11-15 days. Nothing came. I emailed the CS and I was told to wait 18 business days. So I did and its been 22 business days and I still havent received anything. I have emailed several time to CS and all I ever get is to wait for another week. I have lost hope and this company is not even refunding my money back. This company is a joke and a fraud. Please be aware dont get fooled. Thats my advice.

Read full review of Soufeel Jewellery
Hide full review
ComplaintsBoard
N
4:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Soufeel Jewellery quality

I received my order this morning In a horrible state, not only was my order late but the necklace i ordered was all out of colour, the back and front of it was all rusted including the chain, it's looks nothing to what I seen on their website. I do not recommend this company to anybody it is dreadful, I'm not happy at all with my order and will never buy from the company ever again!

Read full review of Soufeel Jewellery
Hide full review
ComplaintsBoard
C
7:44 pm EDT

Soufeel Jewellery missing stones

I have ordered from Soufeel, six times, I recently noticed a missing stone on one of the hearts, also one on the side, I would like this replaced, or a different charm I'm worried if I get the same one, this will happen again, I real out hope they can fix this problem, since I really like most the charms and would like to fill my bracelet up from charms from Soufeel

Read full review of Soufeel Jewellery
Hide full review
ComplaintsBoard
M
9:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Soufeel Jewellery Locket

I have received my order today & it has arrived in a disgusting state! I looks as it's 50 years old the outside of the locket is discoloured and marked!

I have tried to call the number on the website however it isn't in use! I had previously submitted a 'ticket' for a query relating to my delivery and account and 2 weeks on I haven't received a response! Live chat is off line & im trying to submit another ticket however saying my details are incorrect!

Read full review of Soufeel Jewellery and 1 comment
Hide full review
1 comment
Add a comment
I
I
ItsNygaria
, US
Jul 28, 2017 11:21 am EDT

They just did the exact same thing to mess! Necklace is all types of messed up

ComplaintsBoard
M
6:36 am EDT

Soufeel Jewellery been waiting now five months for refund for jewellery returned

Ordered three charms and two bracelets, one bracelet was the free gift I understood that and actually told them in one of my many e.mails I have sent. I kept the charms and returned the bracelet along with the free gift.
The order number is [protected] and have paid £87.95p Received e.mail asking if £33.95 would be acceptable. Returned e.mail saying yes that was fine. Received another e.mail on 10th April saying they would refund me, but that I hadn't confirmed the £33.95. I sent confirmation again. On 7th June received a form to fill in even though I had already filled in the same form once, but I did as I was asked. On 8th June another e.mail arrived telling me (which I already knew of course and had discussed) that one of the bracelets was a free gift. Would I confirm this and then I could have my refund. Please help! Mavis Dawson

Read full review of Soufeel Jewellery
Hide full review
ComplaintsBoard
S
7:51 am EDT

Soufeel Jewellery false advertising and bad business practices

Several months ago, Soufeel had a "Spring Outlet Sale/Buy One Get One Free (Soufeel's ad reads Buy One Get One Free, Get 2 for the price of 1). During this sale I purchased an Egyptian Pyramid, a tan leather bracelet and a Murano Glass Bead and all three items were included in the Buy One Get One Free Sale. However when I received my purchase, I only received one of each item, I never received the free items. I've called Soufeel's customer service numerous times; the first time I called I left a message and received a callback from a customer service rep named Vera. For some reason, Vera had difficulty locating my order(s) in their ordering system. I asked if she could locate them by my last name. Consequently she informed me that she would call me back. Three weeks later and consistent calls to Soufeel everyday, I'm still waiting on a callback. Now, when I initially placed the order for those Buy One Get One Free items at the Soufeel website, when adding those items to my cart, it added 2 of that item (i.e., When I added the Egyptian pyramid to cart, it added 2 of that item and this also occurred with the other Buy One Get One Free items that I ordered). I was not given the opportunity to add an item of equal of lesser value for free so I was under the impression that the free item was one of the 2 that was automatically added to the cart. Was this a glitch. Glitch or not, Soufeel is aware that the items I purchased was part of the Buy One Get One Free Sale (Get 2 for the price of 1) and they should exercise good business practices and honor this transaction or refund my money. FYI Soufeel, Buy One Get One Free means getting a tangible item for free, it does not mean a discount.

Read full review of Soufeel Jewellery
View 0 more photos
Hide full review
ComplaintsBoard
M
9:41 am EDT

Soufeel Jewellery [protected]

I received my order on time and I loved every piece of it.. what I was very upset about was not able to take off the bracelet myself the latch was very difficult to take off.. I have a pandora and I really didn't want to compare but I'm able to take off and put my own bracelet on. I want to feel the same way about my soufeel bracelet. I would like for someone to call me regarding this inconvience and address this issue. My contact number is [protected]. FYI I have spend over $200 on the website. Please someone get back to me asap! Thanks

Read full review of Soufeel Jewellery
Hide full review
ComplaintsBoard
L
5:11 pm EST

Soufeel Jewellery engraved charm

Searched, and information Pandora, it wasn't perfectly executed as I saw in the picture, I want a full refund, but this isn't happening, I want my money back otherwise I will not be recommending this company.
Please can this be sorted out, my desired resolution is for me to receive my money back, please email me;
[protected]@outlook.com
Many thanks.

Read full review of Soufeel Jewellery
Hide full review
ComplaintsBoard
A
2:11 am EST

Soufeel Jewellery Thieves and scammers! Order is still in process!

I would not recommend Soufeel to anyone, this is a terrible company and they gave me nothing but headache! I made and order and purchased a gift from their website and my order was made in late November. It is now January 10 and my order wasn't even shipped yet. Every time I contacted Soufeel customer service I heard nothing but lies and fake promises, they said that my item was about to get shipped and they promised me that over and over again. When I asked them to cancel my order they agreed pretty fast but never actually did that and my order is still in process even though they said they cancelled it! This company is full of liars, and all they need is money! These thieves should be out of business!

Read full review of Soufeel Jewellery
Hide full review
ComplaintsBoard
S
8:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Soufeel Jewellery non receipt of christmas order, and lack of customer service!

I ordered and paid for 3 x charms on 9th December 2016, on what I thought was an Australian website - http://www.soufeel.com.au/ - which I also transacted in AUD. I actually don't really know where this company is located, as there are not address or contact details on their website, apart from placing an order or lodging a ticket!
A few days later, something twigged that it may not be an Australian website, so I made enquiries and requested to cancel my order. I was told the 'timeframe' had been exceeded and my personalised order was being processed already, so it couldn't be cancelled.
I was also assured via email correspondence from the company that " We will ship the order through a new shipping company and it will be delivered before Xmas.". Christmas came and went .. nothing. New Years came and went .. nothing.
It's now been a month since I ordered and paid, and even though I've lodged a PayPal claim which Soufeel responded to once, they are claiming they have no correspondence from me!
Now, to top it off today, they claim that the order was delivered already, but I DON'T HAVE IT! I've asked for a full refund several times, and I don't have that either!
These filthy scammers need to be stopped before other unsuspecting innocents are conned out of their hard earned money!

Read full review of Soufeel Jewellery
View 0 more photos
Hide full review
ComplaintsBoard
J
3:08 pm EST

Soufeel Jewellery [protected]

I ordered this 4 weeks ago for Christmas. I was guaranteed Christmas delivery but so far I don't have this. I have received numerous generic emails from your company telling me to wait a bit longer. I received an email from you last week saying that it was found in Sydney which is untrue. I just got off the phone from Australia Post and it is still sitting in customs in China. These are personalized charms and are presents. Please guarantee me I will receive this please.

Read full review of Soufeel Jewellery
Hide full review
ComplaintsBoard
C
12:42 pm EDT

Soufeel Jewellery wrong orders sent

My friend ordered me a bracelet for my 60th birthday, it was a small bracelet in a plastic bag that had an extra large label on it. This bracelet was posted from Hong Kong. When Soufeel were contacted live on their website my friend was told that since the return postage was very costly to keep the bracelet for a friend and buy another one. A 21cms bracelet was ordered and a bangle was delivered instead from France and the same advice was given on complaint. I have the correspondence if needed.

Read full review of Soufeel Jewellery
Hide full review

Soufeel Jewellery Customer Reviews Overview

Soufeel (soufeel.com) is a renowned online retailer that specializes in personalized jewelry and accessories. With a wide range of customizable options, Soufeel has gained a reputation for providing high-quality products that cater to individual tastes and preferences. As an authoritative reviews website, we have analyzed numerous customer reviews to provide you with an overview of Soufeel's offerings.

One of the most prominent positive points highlighted by customers is the exceptional quality of Soufeel's products. Customers have expressed their satisfaction with the durability and craftsmanship of the jewelry, stating that it exceeds their expectations. The materials used, such as sterling silver and Swarovski crystals, contribute to the overall appeal and longevity of the products.

Another aspect that customers appreciate is the extensive selection of designs available on Soufeel's website. From personalized name necklaces to birthstone rings, customers have found a wide variety of options to suit their personal style. The ability to customize these pieces further adds to the appeal, allowing customers to create unique and meaningful jewelry.

Soufeel's customer service has also received positive feedback from shoppers. Customers have praised the company's responsiveness and willingness to address any concerns or issues promptly. The efficient handling of inquiries and the overall helpfulness of the customer service team have left a positive impression on many customers.

Furthermore, Soufeel's competitive pricing has been commended by customers. Despite offering high-quality products, the company manages to keep its prices affordable, making personalized jewelry accessible to a wider audience. Frequent promotions and discounts also contribute to the affordability factor, allowing customers to enjoy even greater value for their money.

In conclusion, Soufeel (soufeel.com) has garnered positive reviews for its exceptional product quality, extensive design options, excellent customer service, and competitive pricing. With a focus on personalized jewelry and accessories, Soufeel continues to impress customers with its commitment to delivering unique and meaningful pieces. Whether you're looking for a special gift or a personal treat, Soufeel is a reliable online retailer that offers a delightful shopping experience.

Soufeel Jewellery In-depth Review

In summary, Soufeel Jewellery offers a user-friendly website with a diverse range of jewelry products that are both high in quality and affordable. Their customization services are a standout feature, providing a personal touch to the shopping experience. While there are areas for improvement, overall, Soufeel presents a compelling option for jewelry shoppers looking for unique pieces.

Website Navigation and User Experience

  1. Ease of Use: Website is simple to navigate, categories well-organized, making finding specific items easy.
  2. Design and Layout: Clean design, with a modern feel. Visuals of jewelry are appealing.
  3. Mobile Responsiveness: Site works well on mobile devices, important for shopping on-the-go.

Product Range and Selection

  1. Variety of Jewelry Offerings: Wide selection, including rings, bracelets, and necklaces.
  2. Customization Options: Many products can be personalized, which is a big plus.
  3. New Arrivals and Trends: Regular updates with new items reflecting current trends.

Product Quality and Craftsmanship

  1. Material Quality: Jewelry seems to be made from high-quality materials.
  2. Durability and Finish: Products have a durable finish, important for longevity.
  3. Authenticity of Gemstones and Metals: Descriptions suggest authentic materials, though independent verification would be better.

Pricing and Value for Money

  1. Price Range and Affordability: Prices are reasonable, offering good value for the quality provided.
  2. Comparison with Competitor Pricing: Soufeel's prices are competitive within the market.
  3. Discounts and Promotions: Occasional discounts and promotions are available, which is great for savings.

Customization Services

  1. Personalization Options: Engraving and photo charms are popular choices for personalization.
  2. Ease of Customizing Products: Customizing products is straightforward on the website.
  3. Quality of Custom Work: Custom pieces are well-received, indicating high-quality work.

Ordering Process

  1. Checkout Experience: Checkout is streamlined and user-friendly.
  2. Payment Options: Multiple payment methods are accepted, which is convenient.
  3. Order Confirmation and Tracking: Order confirmation is prompt, and tracking is provided.

Shipping and Delivery

  1. Shipping Options and Costs: Various shipping options available, though costs can be high for faster delivery.
  2. Packaging Quality: Items are well-packaged, ensuring they arrive in good condition.
  3. Timeliness of Delivery: Delivery times are generally as stated, though occasional delays occur.

Customer Service

  1. Responsiveness and Helpfulness: Customer service is responsive and helpful with inquiries and issues.
  2. Return and Exchange Policies: Clear policies in place, though some customers report difficulties with returns.
  3. Customer Reviews and Testimonials: Mixed reviews, with many positive but some negative experiences noted.

Social Proof and Reputation

  1. Online Ratings and Reviews: Generally positive ratings across various platforms.
  2. Presence on Social Media: Active on social media, engaging with customers and showcasing products.
  3. Industry Awards and Recognition: No specific awards mentioned, but overall good reputation.

Environmental and Ethical Considerations

  1. Sustainability Practices: Information on sustainability is limited, could be more transparent.
  2. Ethical Sourcing of Materials: Claims of ethical sourcing, but more details would be reassuring.
  3. Corporate Social Responsibility Initiatives: CSR initiatives are not prominently featured, could be improved.

Loyalty Programs and Incentives

  1. Membership Benefits: Benefits for members are available, encouraging repeat business.
  2. Referral Programs: Referral program in place, rewarding customers for bringing in new shoppers.
  3. Exclusive Offers for Repeat Customers: Repeat customers receive exclusive offers, which is a nice touch.

Security and Privacy

  1. Website Security Features: Site appears secure with standard encryption in place.
  2. Privacy Policy: Privacy policy is comprehensive, protecting customer data.
  3. Data Protection Measures: Measures to protect customer data are taken seriously.

Overall Satisfaction and Recommendations

  1. Summary of Pros and Cons: Pros include a wide range of products, customization options, and competitive pricing. Cons are occasional delivery delays and limited information on sustainability.
  2. Comparison with Similar Brands: Soufeel holds its own against similar brands, especially in customization services.
  3. Final Verdict and Recommendations for Potential Buyers: Soufeel is recommended for those seeking personalized jewelry at a good price point, though buyers should be aware of potential delivery delays and seek more information on the company's ethical practices.
How to file a complaint about Soufeel Jewellery?

Here is a comprehensive guide on how to file a complaint against Soufeel Jewellery on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If you don't have an account, create one to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Soufeel Jewellery in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Soufeel Jewellery. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint against Soufeel Jewellery on ComplaintsBoard.com.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Soufeel Jewellery contacts

Phone number

+1 (844) 869-1500

Website

www.soufeel.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Soufeel Jewellery?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Soufeel Jewellery Customer Service. Initial Soufeel Jewellery complaints should be directed to their team directly. You can find contact details for Soufeel Jewellery above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Soufeel Jewellery. Discuss the issues you have had with Soufeel Jewellery and work with their customer service team to find a resolution.