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SoScribbly
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2.0 4 Reviews

SoScribbly Complaints Summary

1 Resolved
3 Unresolved
Our verdict: When using services from SoScribbly with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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SoScribbly reviews & complaints 4

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ComplaintsBoard
A
1:12 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
SoScribbly has left an official reply on this complaint.

SoScribbly hoodie

I want to give them negative 5 starts. The absolute WORST customer service I've ever experienced. I ordered a hoodie 2 weeks prior to a Halloween party that I intended to wear it to. I messaged the company and asked if they thought I had enough time. They guaranteed I would receive this product before the party or my money back. I did not receive it until 3 days after the party. I messaged them about the issue. The first email was ignored. They responded to the second email, saying they would send a small gift for the inconvenience. I never received that. So I left a 1 star review that explained in detail all the issues I had while working with them. I wish I had kept a copy of that review. They immediately reached out to me, saying they had never received a 1 star review before and would do anything if I would change it. I told them they failed to follow through on their promises on 2 separate occasions. They said they promised to send something out asap and asked if I would change my review until then. So I did, giving them the benefit of the doubt. They never sent anything YET AGAIN and made it so I could not edit my comment or review to its original. They messaged me saying I had blackmailed them, bullied them, and posted a false review. I absolutely did no such thing. I never asked for anything from them. They manipulated me into taking down the review and then threatened to seek legal action against me when I called them out for it. I wish I could post the conversations. They are awful people.

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ComplaintsBoard
L
8:11 am EST

SoScribbly poor customer service

When contacting to try and return an item I get no response, this company is terrible do not order from them. My daughter ordered a sweahsirt as a gift to her boyfriend for Christmas not only did it take longer than stated to arrive it's not what was pictured and they do not respond at all. There is no phone number to call either very disappointed.

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ComplaintsBoard
H
6:26 am EST

SoScribbly t-shirts / textiles

I want to warn you of the online shop "SoScribbly" from the USA (Florida). From the outside, its a page for meme clothing, so for textiles. However, the packages you order there are apparently not sent at all, but the money thankfully accepted.

The customer service is on request friendly, fast and polite. However, specific questions are never answered correctly and you will be asked again and again for patience for days.

Although 5 days of production and a maximum of 10 days of shipping have been announced, my package (order for $ 92.96) has not arrived until today (+30 days) and I have since asked SoScribbly for more than five times for a package code or information could let me identify the package. However, you come across a wall of granite, you will only be comforted again.

All in all, I have exchanged more than 15 emails with the customer service of SoScribbly until today, but have not received a package code or an exact location. Also on the "conflict reporting function" with the payment provider PayPal was not responded by the shop. Therefore, I have now canceled my payment and would like to warn at least German customers specifically against ordering at SoScribbly.com!

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Is SoScribbly legit?

Our verdict: SoScribbly's legitimacy, as determined by Complaints Board, strikes a balance between trust and caution. This nuanced position suggests that while SoScribbly may operate with some level of legitimacy, users are strongly advised to undertake their own verification processes, reinforcing the call for a cautious but informed interaction.

SoScribbly earns 57% level of Trustworthiness

Average Trust Update: SoScribbly assessed by Complaints board with 57% credibility. Caution advised for personal and financial details.

The age of SoScribbly's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Soscribbly.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for SoScribbly have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • SoScribbly protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
J
5:30 am EST

SoScribbly Stay away!

it's my first complaint ever. Not because I am very kind. I am just extremely infuriated and I want something to be done with these [censored]s from SoScribby.
I received a t-shirt that looked completely different than it was shown on the website. Poor quality, wrong color, and pattern. Oh god, why were you so inattentive? Do you think I want to waste my time on shipping the t-shirt to you? I also found out that the shipping would be at my expense. Bravo. I have to pay for your mistakes. The money that will never be refunded cause their policies won't allow them to do so.
Stupid stupid stupid

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Donnie Helme
, US
Dec 17, 2019 6:07 am EST

I ordered the suwoo kim tee and another, but i only recieved the latter after waiting much longer than the two weeks time the website pledged, i hope this can be resolved soon

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