Sony Ericsson / Service Center and Call Center not responding
I have Sony Ericsson Vivaz (U5i) and faced some display Problem, hence I gave it to your Authorized Service Center (Phone Zone, Chennai) on 15th November, 2010. Still I didn’t get the phone back. Whenever I call the service Center (Phone Zone) they are saying that parts are not shipped and not giving the proper delivery date. Hence I called the Sony Ericsson Call Center at [protected]. I spoke to 4 different guys including couple of escalation representative, I didn’t get any proper response they simply saying call us after 4 days on each phone call made every 4 days. Not sure whether these guys are dragging my warranty period or what????
Here is my case no : [protected]
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