My sony DVD home theatre, Model no: HCD-D2151KB was not functioning. I got your telephone number through "Just dial". The DVD was taken by your person by name Sugesh. WO no is T1Q 468 dtd 17-06-09. But even after calling repeatedly, the DVD is not repaired Finally it was assured by Madam Meera that the DVD will be repaired & delivered positively on 11-07-09 other wise the DVD will be returned. With this assurance on last Wednesday ie on 1-07-09 I kept quite. Now on this day also it is not repaired. Hence kindly return the DVD immediately today itself as assured by you, with out any further delay. Please do the needful before I (as a customer) take furthur action.
B V Nagesh
No: 3, Sre Rashmi, 10th Cross, swimming pool extn.