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Sonic drive in / bad service

4987 highway 84 west my address, St Francisville La, LA, United States Review updated:
Contact information:
Phone: 6014317472 my phone number

On March 25, 2012 my husband and I stopped at the sonic . We tried to place and order and no one came on to take the order. We continued to wait and finally stopped one of the girls delivering food to ask if the button was working. She told us no that they were behind on their service and stopped taking orders until they got caught up inside. After waiting more then 15 minutes someone finally takes our order. Not apologizing for our wait or explaining the problem which was rude. We placed the order then to wait another 20 minutes to get the order. How can a drive in stop taking orders ? We counted at least 7 people inside the place that did not include the two girls working out side delivering food. Now ithe smart thing to do would be put someone the workers standing inside in the cool help the girls delivering the food. We love sonic bit this was the worse sonic I have ever been too. Please send someone there to train and help manage the business because the services sucks . We will never stop there again . Next time we will stop at the McDonald's right next door and hope for better service. Thanks
I will be waiting for a response from you .

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Comments

  • Aw
      12th of Sep, 2013

    STOPPED BY SONIC THIS EVENING TO GET MY LIL GIRLS A MINI BLAST AND MY WIFE A COKE FLOAT. AFTER 40 MINUTES OF WATCHING PEOPLE PULL IN AFTER ME AND GET BAGS OF FOOD DELIVERED TO THEM I STOPPED A CAR HOP TO ASK WHAT THE PROBLEM WAS NO ANSWER. NOW REMEMBER 2 MINI BLASTS AND A COKE FLOAT. SHE WAS SO RUDE I THINK THEY CLEARED MY ORDER. THIS WAS IN WATONGA, OK. THEY JUST BUILT A NEW BUILDING AND THIS IS THE SECOND TIME THIS HAS HAPPENED. I DISMISSED THE FIRST TIME BECAUSE OF THE NEW COMPUTERS BUT TWICE NOT ACCEPTABLE. WILL NEVER PATRONIZE THIS ESTABLISHMENT AGAIN. WATCHED THE SAME CAR HOP DROP A HOT DOG ON THE GROUND AND DELIVER IT TO A CUSTOMER ANYWAYS, HORRIBLE HORRIBLE SERVICE!!!

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