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1.3 1802 Reviews

Sonic Drive-In Complaints Summary

122 Resolved
1677 Unresolved
Our verdict: If considering services from Sonic Drive-In with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Sonic Drive-In reviews & complaints 1802

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5:19 pm EST
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Sonic Drive-In don't work for this horrible company

I have Worked for this company for 3 years & never got 1 raise. they don't give 10 min. payed breaks. [under california laws it is required] the Manager Vanessa & General Manager Dago are HORRIBLE to work with. I don't close & Vanessa waited till 9 mins. after my shift to tell me what else I needed to do never taking in the fact i was not use to closing [or say thank you for taking care of the new girl]. she cussed & yelled at me I Even found a packet of Ketcup in my skate the next day. [compliaments of Vanessa] & she had wrote a nasty note in tha locker room for me & everyone else to see. NEVER waste your money at a horrible fast food place that can barely pass health expection regulations.

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BadSonicBAD
Falcon, US
Jun 13, 2010 5:16 pm EDT
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AAAWW! I'm sorry ya had to go thru that! I'm still waiting for HR to call me back or email me or something! But they're ignoring me. Also my GM and Co-manager are making it impossible to work for them! If someone is hiring out there, i would've taken that job. Unfortunatly, who wants to hire a 6 month preg girl? So i gotta wait till my son's born, but the prob is, i'll lose my house before then. :-(

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MC2X
Slidell, US
Mar 30, 2010 10:01 pm EDT

I agree I worked at sonic in Slidell LA for 3 mos right when i turned 16 years old. Horrible management, hourly wages were way too low for the bs a worker deals with . i was fired for missing a meeting then i slammed the business to the ground they showed favoritism to other workers, made me work off the clock, and made fun of me just cause my music preference was metal. I was rehired because i almost had 6 managers fired.I ended up quitting the next day (basically giving them a huge middle finger)had a new job that paid $3 more an hr. I refuse to ever buy any sonic products, they can rot in hell for all i care. If you decide to work fast food i highly recommend Burger King. MCD not to much but is way better than the sloppy management at sonic. I no longer work fast food but i defend this person's complaint. I' m using sonic as a bad company example in my college business class.

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4:35 pm EST
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Sonic Drive-In product

I went to sonic today, wanting to get a sonic blast with extra Reese's and a strawberry milkshake for my mother. A few minutes laterm the carhop arrives at my car with a strawberry milkshake filled to the rim, and my sonic blast with Reese's and whipped cream on top. If you have ever gotten one of these, you know that the blast usually comes up above the rim of the cup into the clear top. Not today! Today my blast was double cupped and was only half way full- even with the whipped cream on top. I pressed the order button again, but instead of ordering another rip off item, I asked them if there was some reason why my blast was half-way filled with ice cream. She said they would have someone right out. I told them to forget it. I wanted them to know of their mistake, but I didn't want spit in my food. I mean, c'mon, if they wanted to save money, they could stop putting an empty cup under everything I order and GIVE ME MY ICE CREAM! argh!

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GreenLoving
Youngsville, US
Apr 28, 2011 7:14 am EDT

Honestly most people joke about messing with peoples food but never do anything about it. Worst thing we ever did was write mean words with mustard or mayo on their burgers.
But i agree with the person above. You shouldnt have gotten so mad and calmly asked for it to be fixed
They could have had a new worker who messed up cause beleive it or not ive had a girl barly fill up a blast and she had no idea why i was getting mad at her.

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annanicole
Logansport, US
Apr 07, 2010 5:21 pm EDT
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First of all, you are absolutely correct in the fact that your shake should not have been double cupped. There are signs posted and they told us in training to NEVER double cup an order. Throw it away and start again.

However, it sounds to me like the manager tried to remedy the problem that he/she was not responsible for and you not only refused the service but were rude. Believe it or not, not everyone who makes crap wages spits in people's food. I have had to take my order back to McDonald's several times because of mistakes. I am always polite and the problem is always fixed. I'm sure the situation would be remedied if you would take a step back and realize that these people barely make minimum wage. They don't get paid enough to deal with people like you.

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5:56 pm EST
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Sonic Drive-In missing food in order

I went to sonic with my family and we ordered
1 jr dlx hamburger 1.00
1 wp bgr 2.99
1 mozz stk 2.79
1wp dt coke 0.00
1sm dt coke 1.00
1 pc marinnara 0.00

I did not get my marinnara sauce, and when I got my hambuger there was not a buger.

Never again will I ever order from any sonic!

Thank you!

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Update by GHADA
Feb 06, 2010 5:58 pm EST

it is time somebody stands up to them

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pippinpopper
, US
Feb 07, 2010 7:04 pm EST

WHAT?no spittle (OR OTHER FOREIGN SUBSTANCES! ) IN THE "SPECIAL SAUCE"?NO HOOTCH FOR SALE WITH THE "KARMA-BURGER"SHEEEESH- I WOULDN'T GO THERE---PROBABLY GET MUGGED BY A RABID SQUIRREL!

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7:59 pm EST
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Sonic Drive-In service

i arrived at sonic at 1:45 pm on 01/31/2010.When i placed my order i new that happy had not started, but i had a coupon for a route 44 drink for .99 cents .I explained this to the person that took my order, as i was waiting on my order which was not only the beverage but food as well, i noticed that people that had arrived after me was getting the order that they had placed.At the same time there was this couple who were in the stall across from me that were there when i pulled up also had not got their order either, they ended up leaving.At approx 2:05 pm a gentleman came to my car and ask me had my order been taken.I explained to yes it had been taken and i had been waiting 15 minutes for my order.I aske him since i had not got my order yet and it had begun happy hour by this time did i still have to use my coupon?
H e states that i would have to use the coupon because my order was placed before 2:00 pm, at this point i was very upset and displeased that i told him to just cancel my order .

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12:28 am EST
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Sonic Drive-In labor/hours/pay

A loved one who suffers health problems is paid about $3/hour by this company and was just put to work on 3 12-hour shifts. This company is exploitive.

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Jasmine G
Spring, US
Jun 07, 2015 6:51 am EDT

I worked for sonic in spring tx off of louetta near Klein high school. I was never given my last pay check. When I went to get it I was told I had to wait on a manager to give it to me . So I called to find out when the manager would be on duty and was given the run around. Every time I went I was told some thing new. Until the last time I was told oh it was mailed to you . It's Been two weeks, since the check is in the mail. still no paycheck. They just ripped me off...

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Expect Respect
Lake Charles, US
Sep 07, 2013 9:25 pm EDT

9-6-2013
8:06 pm
Sonic Prien Lake Rd Lake Charles LA
Sonic Ryan Street Lake Charles LA

Parked my car and got my order together - pushed button - male came on intercom said something I couldn't understand ending with for our carhops safety. Pushed button again - same voice exact same message - suppose it was a recording - only understood for our carhops safety. I began to feel unsafe, and quite irritated. Pressed the button one more time thinking a human being might actually speak to me - not so. I left, drove to Sonic on Ryan St. in Lake Charles, LA parked - pushed button - remarkable but I was able to place my order. Before the carhop arrived I saw three more cars pull in past me park push button and intercom voice said something about driving around for carhops safety. When my order came I asked the girl if they were getting mugged or what. She was baffled. I said the cars have to drive around they can't place their orders at these boxes. Yeah she said, it hasn't happened to me but sometimes men are in these cars and try to get money from the carhops and you know they are just a lot bigger than us. I said then why doesn't Sonic turn the lights off to the boxes that they don't want you to order from That way Sonic is taking responsibility for their customers and their employees. I don't know she said. Took my money, never offering any change which has become the usual at Sonic these days. This is unnerving to me, if it is an unsafe condition for their carhops that are only there for 1 minute how safe am I sitting there waiting for my order and possibly eating there taking 10 or 15 minutes. Really Sonic can't you do better than that. There are any number of ways you could remedy this problem other than frustrating your customer and putting the responsibility on them.

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8:01 pm EST
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Sonic Drive-In harrassment/slander

My daughter was an employee there until vicious rumors were started about her and me by other employees, one being a shift manager. The shift manager should've acted in a professional manner, instead went and told everyone there I did drugs, among other things, when she wouldn't even submit to a drug test when she was injured on the job, knowing she would fail it. Things happen like this all of the time here because it's a small town and no one wants to speak up. I'm turning this over to my attorney and I'm going to let them handle it because the rumors they started about my daughter cost her her best friend because it got back to her parents.

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2:04 pm EST
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Sonic Drive-In rules

the new manger has set alot of rules about the women have to wear the sonic hair bows or what ever they are called and has rules like that if you dont come in with a smile that you cant work and you have to wear a bealt not all people like to wear belts and that the girls have to have their hair pulled back and the girls should not have to do that he has set alot of new rules that are not manditory buy sonic and something needs to be done about this

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FlyAway
Virginia Beach, US
May 17, 2011 1:51 pm EDT

I'm not too sure about the ribbons rule, but the other rules are pretty standard as far a Sonic goes. If you come in with a bad attitude most of the time you will get sent home, since it's bad for buisness. It is a Sonic rule that employees have to wear a belt, though most managers will overlook this rule for girls since they have to wear their apron. And tying your hair back is standard health code, if your hair gets in someone's food they will freak out. The ribbons rule does seem very weird though.

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deniland2000
clarksville, US
Sep 07, 2010 6:59 pm EDT

the other rules are dumb but you should have your hair pulled back you are serving people food

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5:50 am EST
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Sonic Drive-In Foodborne Illness

I became very sick after eating at Sonic in Destin, FL. My stomach kept expanding and over a 2.5 hour period which resulted in vomitting, chills, fever, and diahrea through the night. My Fever lasted through the next day. Makes me wonder if my food wasn't puposely contaminated.

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5:57 pm EST
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Sonic Drive-In sloppy food/terrible service

Sonic has some good food, but the trouble you have to go through to get it, is just really not worth it. To sum it up, my Footlong cheese coney barely had any cheese or chili, and what was put on there, was done very sloppy. Got some ice cream, and it was a dead spider one time...decided to try again for the second time hoping service and food would be better, and it was a long strand of hair in the ice cream. A couple of times, the burgers were cold...we took them back, and got nothing but attitude from the workers and the manager.

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Savannah G
Forest, US
Oct 23, 2014 9:15 pm EDT

I'm furious at the sonic drive in. Been there several times and have been very disappointed. On one occasion ordered a chicken sandwich and somehow ended up with fish sandwich. On two separate occasions we ordered boneless BBQ wings which we never received our order after 30 minutes of waiting so we finally left. Then again tonight we ordered boneless BBQ wings and after 30 minutes of waiting again we finally received our order we get all the way home and begin to eat and realize that the wings are not done. I think its safe to say I won't even attempt to eat there again. ----Savannah Forest, Ms

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Sundaydriver
, US
Sep 12, 2011 3:28 pm EDT
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My wife and I went to Sonic for the first time yesterday, and can honestly say we will NEVER eat there again. The food had a smell like we could not explain. The onion rings tasted like a strange sweetness that was very unpalatable. The burgers and hot dogs were terrible. I think this to be the reason they give you peppermint candies to rid your mouth of the taste at the end of your meal. The order we placed came out incomplete ----TWICE! After we left, the caramel shake we ordered wound up tipping over and spilling all over the console in our vehicle, and I am glad it did, because it gave us a chance to see what it looked like under the whip cream topping. I have to say the wife and I could not identify the substance of which it was made... it looked nothing like ice cream or a dairy product for that matter...it was more like a marshmallow-like Styrofoam. This Sonic was located in Wallingford, CT . Cost of the trip...roughly $20.00 for the meal...$4.00 tip to the roller waitress...$8.00 to the convenience store for a roll of paper towels and a spray bottle of all purpose cleaner to clean the console in the car, not to mention the time we lost having to do so on our drive. Good luck to all who chose to eat at this restaurant. -------very unsatisfied Sunday driver in Ct-------Russ

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11:00 pm EST
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Sonic Drive-In tip wage

(I'm terribly sorry if this is in the wrong cartegory, I tried to put it in the one that I thought would have some significance to the complaint) We have recently had a new program put into effect that if carhops do not make the tips to cover them to minimum wage, then they will be removed from carhopping. Now, at many Sonics that means no hours or completely fired. There are many carhops that make most of their tips, but are not completely making all of the tips to cover them, but all carhops at my particular Sonic claim ALL OF THEIR TIPS! Today, after 5 1/2 hours of work, I made $14, but I claimed 20. That did not cover me all of the way, but I did that so that I wouldn't lose my job or hours. I also found out that, at the South Parkway Sonic, skating carhops get to clock in as crew and make minimum wage (and from the people who have told me about that policy, our area manager, Homer, put that into effect), whereas I, who am a skating carhop, has to clock in on $3 an hour and worry about not making enough tips to cover me to minimum wage. I think that it is one thing if a carhoop is claiming only $5 dollars a shift, but those of us who regularly claim 15 to 30 dollars should not suffer from that.

Now, at Sonic, there is no way to tip over a credit card. I have lost MANY tips because people couldn't tip over the credit card. It would be beneficial to Boom Foods profits if people could tip over a credit card. Perhaps there could be a tip button on the switchboard and people could ring up a tip there, or it could be written onto the receipt, or done over the actual credit card machine at the stalls or done on the inside credit card machines. Then it could automatically claim the tips and the tips that the carhop makes in cash could be claimed whenever he or she clocks out, placing all of the tips made over a credit card onto the paycheck. If this were to be put into effect, this would fix part of the problem for the carhops and would save profits for Boom Foods.

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Update by gamoc
Dec 23, 2009 12:25 am EST

Hi, after talking it over with several people, I have gotten this problem worked out for myself and would like to have it voided.

Thank you!

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5:40 pm EST
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Sonic Drive-In Poor service and lack of food

I went to my socal sonec and ordered a cheeseburger with mayo, onion and Jalapinos. I recieved a cheese burger with everthing accept what I ordered, I told them and got another burger and it had what I ordered with only 3 jalapinos. If I am paying .80 cents for side items I want more than 3 jalapinos. Another time I ordered a breakfast sandwich with baccon, The sandwich had 2 pieces of baccon. I complained and apariently this is normal.
I went to another Sonic in McKenzie tennessee and ordered the same sandwich, oddly this sandwich had so much baccon that I was very happily supprised. everything I have ordered in McKenzie is way above expectations. Paris Sonic is just the opposit.
This is going to cost paris some business. Paris is a rip off in every way. I have more storys but no need to complain, no one cares. Piss on Paris Sonic.

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M&M1029
Paris, US
Mar 27, 2010 4:01 pm EDT

Since I have worked for Paris Sonic off and on for many years as a Car-Hop this upsets me. First we don't charge .80 cents for Jalapaino's! If your going to take the time to write a complaint get your facts right. If you lied about the cost of your add-on, I feel like your lieing about other .facts. in your story. Every store is ran differently, but we at Paris Sonic go by the book! I take the time and energy everyday to make sure I do my job and those around me do their jobs correctly! Mistakes happen from time to time so don't let that keep you from coming back to our wonderful Paris Sonic!

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This review was chosen algorithmically as the most valued customer feedback.

Sonic Drive-In - reply to all sonic complaints

For all those who file complaints against sonic drive-in locations- 1. All sonic locations are not owned by the corporation. In fact, few locations actually are. Most are franchised locations which are independent of the company with the exception of branding, recipes, and marketing. That being said, each drive-in is going to differ based upon the...

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7:48 pm EST
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Sonic Drive-In pricing

I ordered a sweet tea with vanilla and strawberries and it came with ice almost to the lid (so not much drink at all). I went to get a refill and they said that they would have to charge for the vanilla and strawberries. I thought, no big deal, they are only about ten cents each on the menu. I get the refill and they tell me that they had to charge me for a whole new drink (about $1.50). Not terribly expensive, but, had I ordered just a sweet tea I could have gotten all the sweet tea that I wanted. Since I got a sweet tea with vanilla and strawberries I have to pay for a whole new drink every time (including paying for the tea every time). Sounds ridiculous to me. I may take by business somewhere else where they do not over charge you.

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FlyAway
Virginia Beach, US
May 17, 2011 1:56 pm EDT

The ice being up to the lid is standard procedure at Sonic: We are instructed to do that for all tea drinks. As for what they charge for refills, that does vary from Sonic to Sonic. At the Sonic I work at we aren't allowed to give free refills at all. (Except to patio customers) Like the person said above, you can always request easy ice, it does not cost extra.

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gamoc
, US
Dec 22, 2009 11:20 pm EST

It is one thing to charge you for strawberries and vanilla, but I know at my sonic, we are required to give free refills on tea and soft drinks, charging for extra flavor. It also says in our books and on mystery shop reports that we have to fill tea to the top of the cup with ice, so it's best to ask for light ice. It doesn't cost extra (at least, not anywhere that I've been to).

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8:56 pm EST
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Sonic Drive-In no change given back

Tonight, when the attendant brought my food at Sonic Drive In, she took my money and immediately started walking away as she said, thank you- have a nice night. She didn't ask if I wanted my change. That young lady must be making a good bit of money there if she does that too everyone and pockets their change. And on top of that, I had to return to the Sonic later, because the burgers had everything on them, and they were supposed to have no onions, no lettuce and no pickles.

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BadSonicBAD
Falcon, US
Jun 13, 2010 5:21 pm EDT
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also, please remember car-hops RELY on tips. i know i did! Many ppl dont tip these days, and that sucks! But I'm about to lose my home because of the BS that goes on with the GM, the Co-manager and even as high up as the district manager who hates me! So, please be kind. even 50 cents or a dollar goes a long way...

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jinla
lafayette, US
Dec 04, 2009 12:47 am EST

Funny thing is I worked for sonic a few years ago and one of the most annoying things, aside the know it all customers who think they could do any better, is to be in a hurry and trying to get the food to one guest so you could get the next taken care of but you get stuck at the first guests car bc hes taken forever. Then finally he gives you the money for the order and sits there and watches while you fumble to get his change of 53 cents from the changer all while balancing everything in your one hand and while sometimes even wearing skates. Then after all that you go to hand him the 53 cents and he says “keep it I don’t need it!?” Oh my God really? 53 cents and you made me stand there and dig it out only to act as if you gave me a couple bucks? That is why we ask! Not to be rude but bc we are trying to hurry up and get to the next person before he gets mad and files a complaint! I hear so many people complain about things and they have no idea. For example, did you ever stop to think that EVERYONE pulls up to a sonic and pretty much hits the button at the same time and demands service….. Goto McDonalds drive thru and try that? You can’t! Its one car and one order or maybe 2 if they have a double lane however its still only one transaction at a time! On top of that if you actually take a stopwatch and goto another place like BK or McDs and time yourself when you pull up during a busy time like lunch you’d be really surprised how long you really wait. Your perception is it’s the person in front of you taking forever so you blame them but at sonic you don’t see that person so you blame sonic.. You speak of things you have no idea about. Go put yourself in other peoples shoes before you assume the worst in someone or a place!

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Anonymou
Flagstaff, US
Nov 28, 2009 7:08 pm EST

Hi,
I personally used to be an assistant manager for a Sonic, and I can understand the frustration that comes with bad service anywhere. Without taking sides, I'd like to point out that a Car-Hop for Sonic does not have the job of an average fast food worker. They must remember over 64, 000 recipes for drinks and ice cream, be able to make change in their head, and continuously run through an 8 hour shift. Many people I believe view them as the average fast food employee, but nothing is simplified for them like many other establishments do. This being said, the Car-Hop, likely, walked away on accident as I have seen many new employees do. The best place to take your complaint is to the Corporate complaint number, (1-866-OK-SONIC) with your receipt in hand as they will ask you for the Check number from the top. If the rest of the country works like my store was, a corporate complaint will earn you royal treatment as it will make it's way all the way through higher management before reaching the store.
Thanks,
Anonymous

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10:17 pm EST
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Sonic Drive-In privilege club cards

I had bought seveal privilege club cards, which sonic is one of the places of bus they can b used at. Sometimes they have been honored, and other times not. The card says buy one burger, get one free. If I buy a burger combo sometimes they allow one free and most times not why? The manager says they cannot honor it because it means that if u just buy a burger, then u can get one free. I ask why, and they say because the combo is already discounted. If u look at the menue, the burger by itself is $2.69, small fries $1.00, med drink $1.00, making the total $4.69. If u buy a combo meal it's $4.89, guys where is the discount? I don't think sonic or any other merchant should participate in such programs if they are not going to be truthful with the public. Although may be the problem is with the so called managers they employ at their places of bus. I realize that i'm just one person taking the time to even bring this to lite, but if you look at the big picture we the public are getting screwed.

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DHB
Starkville, US
Dec 19, 2009 1:32 am EST

Privilege Club Cards are not official Sonic coupons. That being said, the store does not have to honor them. All coupons sponsored by Sonic are offered only at participating locations which means they can deny your coupon at any time for any reason or no reason at all.

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7:36 pm EST
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Sonic Drive-In suggestive selling techniques

I get so tired of saying No when I order food at the drive thru or at the car hop area after I clearly state "That's all I want, nothing more" then the stupid unlistening order taker ask's me "Would you like to add some chili cheese fries with that?" And I reply "No!" "How about some tator tots?" Are they deaf?

Do they not understand that when someone say's "That's all I want" I'm not going to be thinking about anything else but pulling up and paying and leaving. Sonic has a huge problem with their suggestive selling. They are more interested in making that extra sale then listening to what the customer just said

They need to re evaluate that technique and teach their employees to listen to what was said and not what extra peice of food they try to get me to buy. And the food they get me to buy doesn't even go together.

Someone (Sonic employee) in the Tulsa area is not happy that I am spreading this insighful message, but they need to change theirs before I change mine!

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playpiano89
, US
Jun 29, 2010 3:04 pm EDT

It is required of the workers to suggestive sell an item. Haven't you seen the signs saying that YOU will get a 2 dollar off coupon if they DON'T suggestive sale. You are a [censor] and just need to politely decline. (I am in no way connected to sonic, just another customer).

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dfasdfasdfasdf
byrtown, US
Jun 02, 2010 12:59 am EDT

It is required of Sonic employees to suggestive sell an item when taking a customer's order

Merbeeen
Merbeeen
Topeka, US
Nov 05, 2009 9:17 pm EST

You're smart.

Not really.

MER

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2:36 pm EST
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Sonic Drive-In policy

Today after a photography walk with my son, where I was looking for macro opportunities, I stopped at Sonic for some food before heading home to edit. After I ordered, I looked over and saw some nice smaller flowers. I grabbed the camera, and exited the car, and managed to take ONE photograph, before being asked to leave the premises for taking pictures. Of a flower. He (the owner) told me that it was private property, and no one was allowed to take photographs.

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DHB
Starkville, US
Dec 18, 2009 11:55 pm EST

I have worked for Sonic for many, many years and you cannot blame the manager for this one. You can't even blame anyone at that particular restaurant. Sonic corporate has strict regulations on media attention and all media attention must handled through the corporate media office, period. If the management or personal have any type of interaction with the media they risk being fired for their actions.

He was only following the procedure set forward that Sonic says has to be followed. I realize that you are not actually a member of the press. However, as soon as you pulled out the camera and began taking photos of the property, which is private coincidentally, you were perceived as a member of the media.

In addition, you do have to have permission to take photographs on private property and it is always best practice to obtain prior permission when taking photographs of a commercial location or grounds such as fast food restaurants, general stores, etc. Most don't take kindly to being secretly photographed because the media will often abuse them in this way.

Next time just ask and we'll be more than accommodating to your request. We just have to follow instructions!

Have a great day!

David

Regional Supervisor
ArkLaMiss Region

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willlllbur
Fruitland, US
Nov 04, 2009 2:48 pm EST

Good for him. You h ave no right to tresspass. let's face it you took that picture because you were too lazy to waddle your fat rear-end to a place where you could take pictures on public property. you probably got a immense fatburger at sonic to add to your already blubberous fat belly

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Sonic Drive-In - harrassment of employee

i was employed with sonic drive in i had many years experience in management. i took this job thinking it was a a new experience. was i wrong the whole time i was there i was harrassed by the generalmanager. she was loud and mean talked about her sex life with employees who were minors. she had been a manager here 25 years yet she acted like a high school...

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Sonic Drive-In extremely poor service

incredibly rude manager. the microphone and speaker at the patio menu order kiosk may not have been working properly so the guy taking the order started yelling at me to tell him my name. he had to interrupt me giving my order so he could get my name. he couldnt wait till I was finished with the order. he said it over and over "your name, your name, your name, tell me your name". he was obsessed with it. there were three customers sitting and standing around so it wasnt like the order wouldnt get to me. anyway, after the insulting tone and insistent repetition of "your name" i called him an a-hole so he came out to confront me. turns out he was just some dopey punk kid but because he was the "manager" of the moment - and was obviously overly impressed with his title and heavy responsibilities - he felt he could push me around. and when he realized that I wasnt intimidated by him and was having none of his BS, he called over the imitation, wannabe, toughguy, nazi ss-copycat hasbrouck heights cop who was sitting in his patrol car in a blocked drivethru lane (this sonic is on rt 17 north which is under construction so they need a cop there to direct traffic) who felt, when i tried to explain myself, that I was "raising my voice to him" (the thin-skinned cop) and that I should leave. I didnt say another word and left. Note, I didn't go inside the building, I was on the patio, the "manager" came outside to confront me while I'm standing there with my 11 year old kid. So it was all BS but I left and my kid went empty-handed. he was the one who wanted to go there after all. The good news is that I called the sonic help line and they took my complaint and seemed very sympathetic. we'll see if there is any response. As for the hasbrouck heights cop - get over yourself - you're just directing traffic, not saving the world for democracy. although considering what these local cops make they are probably justified in thinking that all taxpayers are rubes.

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Sonic Drive-In lazy 7 crazy workers

Me and my daughter went through the drive in like I do every day to get one to two cups of 44 cup of ice. I love the ice there. Well I was right next to the window the girl did not even try to hand the cup to me I had to reach into the window myself . I then had to open my truck door to reach in more to get my cups. I turned to my daughter and was talking to her and said I guess she can't reach out more. Then she pops off what did you say. I told her I was not speaking to her I was talking to my child and she just kept running her mouth. I told her to just give me what I paid for so I can get out of here. Well I went like always to get ice I have all week I get to my work then this girl comes in I didn't know at first who she was. She had followed me to my work my coworker ask what was the problem. She said you'r friend does not wave back at me when I wave to her and I gave her the finger. She was told to leave but would not my coworker kept telling her you have to leave she told her if she did not go right now she was going to call the cops the girl kept running her mouth off so Britt picked up the phone after a while she left. She had now right doing that I could go and tell her boss that she makes customers get their own stuff but I did not because times are hard and I dont want anyone to lose their jobs but she came to my work like a crazy ### if I lose my job cause of her I will make for sure she will lose hers and make it hard for her to get another job. They have lost more than 20 coustmers due to her and I will get even more people to stop going to eat there.

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Sonic Drive-In In-depth Review

Menu Variety and Quality:

Sonic Drive-In offers a wide range of food options to cater to different tastes and preferences. From classic burgers and hot dogs to refreshing milkshakes and slushes, there is something for everyone. The ingredients used in their dishes are of high quality, ensuring a delicious and satisfying meal. The taste and flavor of the dishes are exceptional, with each bite bursting with flavor.

Service Efficiency:

The speed of service at Sonic Drive-In is impressive. Orders are fulfilled accurately and efficiently, ensuring a quick and seamless experience. The staff is friendly and professional, providing excellent customer service and making you feel welcome.

Pricing and Value for Money:

Sonic Drive-In offers affordable menu items, making it a great value for money option. The portion sizes are generous, providing a satisfying meal at a reasonable price. They also have special deals and promotions that offer even more value for your money.

Drive-In Experience:

Ordering from the car at Sonic Drive-In is a breeze. The drive-in stalls are readily available and functional, allowing for a convenient and efficient ordering process. The food is delivered to your car in a timely manner, ensuring a seamless experience.

Cleanliness and Hygiene:

Sonic Drive-In maintains a high level of cleanliness in their dining area and restrooms. The staff ensures that proper handling and storage of food are followed, maintaining hygiene standards. Overall, the cleanliness and hygiene standards are commendable.

Customer Satisfaction:

Sonic Drive-In values customer feedback and strives to provide a satisfying experience. They are responsive to customer complaints or issues, ensuring that any concerns are addressed promptly. They also offer loyalty programs and incentives for returning customers, showing their commitment to customer satisfaction.

Online Ordering and Delivery:

The website and app of Sonic Drive-In are user-friendly, making online ordering a breeze. Online orders are accurate, ensuring that you receive exactly what you ordered. The delivery is timely, and the food arrives in good condition, maintaining its quality.

Environmental Responsibility:

Sonic Drive-In is committed to sustainability and waste reduction. They make efforts to use eco-friendly packaging materials, minimizing their environmental impact. They also participate in community and environmental initiatives, showcasing their dedication to environmental responsibility.

Accessibility and Convenience:

Sonic Drive-In has numerous outlets located conveniently, making it easily accessible to customers. They also provide ample parking spaces, ensuring a hassle-free experience. Accommodations for customers with disabilities are available, making it inclusive for all.

Innovation and Special Features:

Sonic Drive-In constantly introduces new menu items and promotions, keeping things exciting for customers. They also offer unique offerings and customization options, allowing you to personalize your meal. The integration of technology enhances the customer experience, making it even more enjoyable.

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Contact Sonic Drive-In customer service

Phone number

+1 (866) 657-6642

Website

www.sonicdrivein.com

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