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Somerset Limousine / Do not hire Somerset Limousine

1 5670 Merrick Road, Massapequa, NY, United States
Contact information:
Phone: 516-794-7648

Owner is very arrogant and confrontational and to make a long story shot, the Police had to be called in order to have a deposit refunded. Don’t waste your money or your time on this unreliable, poorly run company. They will not provide the services guaranteed to you in your contract and you will not see a refund unless you have Police involvement. We had a fully executed contract (signed by a Somerset manager) and with less than 2 months until our wedding, they called us demanding that we pay them an additional $1, 400 for reasons they could not explain. Our contract was very specific of the cars and services they were to provide, with the total amount due and everything. The owner got very upset and cancelled our contract because he could not provide an explanation for the additional fees. He actually got out of his chair and screamed at my fiancée pointing his finger in his face and everything. We actually thought he was going to hit him…hence the Police involvement. Please don’t waste your time or your money. Obviously customer satisfaction is not a priority to them.

Cm

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