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Solmar / Car NOT legally fit to be on the road

1 Spain

I cannot begin to express my frustration and anger with SOLMAR. The windscreen wipers were so badly worn when it rained we had to pull over as we were unable to see where we were travelling. Later we had a flat tyre and was completely shocked when I removed it to find that both inner areas of the tyres was so badly worn that there was canvas and wire showing. The vehicle was not legally fit for use and I was provided with no help whatsoever and was advised that tyres are not covered under the hire agreement but that I needed to claim for this on insurance and would have to pay Euro 500 excess as well as the cost of roadside assistance. We hire cars from Barcelona four times year but I NEVER, NEVER AGAIN HIRE FROM SOLMAR AGAIN!! Solmar should not get any stars.

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