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The good, the bad, and the ugly - discover what customers are saying about Sol Melia

Welcome to our customer reviews and complaints page for Sol Melia. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Sol Melia.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Sol Melia's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Sol Melia, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Sol Melia. Your feedback is an important part of our community and will help others make informed decisions.

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12:03 pm EDT
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Sol Melia horrible experiencia con sol melia

Yo compré un tiempo compartido en sol melia, cuando te venden, no te dan el tiempo suficiente para leer el contrato y te explican sólo las partes amables del plan vacacional. Hasta que lo empiezas a usar, es cuando te das cuenta de todas las "letras pequeñas" que uno no lee y que hacen que resulte un fiasco la inversión. Como no era lo que me dijeron, hablé para quejarme, pero eso no era una novedad para ellos, solo me contestaron que mientras no esté en el contrato no cuenta y que no es posible cancelar.
Al principio contestaban amablemente, pero con el tiempo empezaron a ser más agresivos, menos amables y al final evitaban mis llamadas. En internet me encontré con varia gente en las mismas que yo y más me decepcioné, no podía ni dormir pensando en cómo le iba a hacer para pagar todo ese dinero, vi varias empresas que decían que ayudaban a solucionar tu problema, pero después de lo que me pasó me volví muy desconfiada, entre ellos vi una empresa que se llama mexican timeshare solutions, pero tampoco quise arriesgarme hasta que platicando con un compañero del trabajo me dijo que pasó por algo igual y hasta peor, porque a él le vendieron un tiempo compartido y aparte lo estafó otra compañía que le iba a "rentar" su semana, él fue el que me dijo que ya había trabajado con mexican timeshare solutions y que si eran de fiar, ya con su experiencia me dio un poco más de confianza y llamé para que me dieran información.
La verdad fueron meses muy estresantes, porque no estaba con la seguridad de que me iban a ayudar y yo seguía debiéndole a sol melia y no quería arruinar mi historial crediticio, porque mi hijo pronto va a entrar a la universidad, corrí con la suerte que cumplieron con lo que se me prometió, mi contrato fue cancelado y yo solo pagué hasta que me lo cancelaron, no se pudo recuperar nada de lo que pagué, sinceramente me hubiera gustado poder quitarles mi dinero a esos rateros estafadores, pero mínimo ya no tengo que seguir pagándoles nada.
Fue una experiencia muy difícil y desgastante, pero aprendí mi lección, nunca firmes nada sin leerlo al 100 y los tiempos compartidos son un fraude.

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8:12 am EDT
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We deposited 7500 as a down payment. We never used the timeshare after we realised that we were scammed by a liar salesman. The Melia scam took place in 2011, when we vacationed as a family in Punta Cana. It is a beautiful resort but beware of salesmen promising you earth and moon to buy a timeshare package. Fur further details about our experience, please...

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5:25 am EDT
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I have been to two Sol Melia hotels recently and in both cases the services were poor and the prices were pretty high. The staff is not friendly at all. Stay away from any Melia hotels. --- Estuve en dos hoteles Sol Melia recientemente y en ambos casos el servicio fue malo y los precios altos. El personal no es amable. Mejor evitar cualquier hotel Melia.

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1:50 pm EDT
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Sol Melia Nightmare Vacation

My husband became so ill with food poisoning at the Paradisus Varadero that he spent weeks in the hospital upon his return. He became ill on the second day of our trip, and left our room only twice after that, to visit the doctor, who told him to go lay down. He lost 10 pounds in a week and the hotel would not offer him room service or any other appropriate accommodation. Upon our return, I wrote to the chain asking for another stay at one of their resort, but they refused ownsership of this incident. I am so upset and frustrated that I saved for a year to stay at a 5+ star to become severely ill and be treated like garbage. I am making it my mission to make sure people know about this resort and to persuade all to look somewhere else to stay.

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Monikajoy23
Los Angeles, US
Jun 03, 2015 12:12 am EDT

This company lied to my mom while she was on vacation. They said that she would have a vacation every year and in reality its every other year. She tried cancelling it, but they wont let her. I advised her to stop paying for it.

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12:22 am EDT
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Sol Melia Bad Service

I went to Spain for 5 days to the Malaga region. I stayed in a hotel known as Sol Melia (or simply Melia) and it was a very bad experience. First, service at the Melia hotel was very bad. Second, the installations, in general, were pretty worn out. And third, when checking out, they had the wrong sum at the bill (of course in their favor!) and after a lot of arguing I still had to pay for an extra night I did not reserve.

Stay away from Melia. This hotel is not good and does not provide quality for your money.

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