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The good, the bad, and the ugly - discover what customers are saying about SoftwarePros.com

Welcome to our customer reviews and complaints page for SoftwarePros.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with SoftwarePros.com.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used SoftwarePros.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with SoftwarePros.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with SoftwarePros.com. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
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12:32 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

After submitting my payment, which I thought it was for one thing. My statement showed that these worthless ### charged me $99.98, so I submitted a letter of cancellation within the 3 days, and it was denied. Now these ### refuse to refund me my money. I was not able to contact anyone by phone, and I later realize why. They know they are running a scam, so...

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ComplaintsBoard
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8:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

SoftwarePros.com overcharge customers for something they didn't order

I went on their website to download spybot search and destroy (a program to remove viruses from your pc) I knew there was a free version but every time I did a search, softwarepros.com kept coming up so it was only $16.95 so I decided to just pay the money and download the software. I couldn't even figure out how to download the software so I called a friend/IT guy who gave me the link to the free download. I never received any service whatsoever from this company and they charged my American Express $96.96. I emailed them because they list no phone number on their site. I explained that I didn't order anything more than the download of spybot and that there is a free version that they are charging people $16.95 for. They would not remove the charge so I went to American Express. Softwarepros.com provided Amex with a fake invoice listing 3 year at $50.96, download protection at $14.97, DAP(I don't even know what DAP is) at $19.08 and antispyware at $11.95 totaling $96.96. I never received an invoice from softwarepros.com for anything let alone all these services I never ordered. They are scammers and need to be thrown out of business. Never buy anything from them.

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