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Sofa Mart, Oak Express / They did nothing right

1 United States
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Sofa Mart and its partner Oak Express have no idea how to order and deliver what the customer wants. I received the wrong piece from Oak Express and have to wait another week for replacement. Sofa Mart is worse. They ordered and shipped a sofa I ordered a love seat. They shipped the sofa and it arrived in the wrong colour as well. Getting the right piece would take as much as 2 weeks more. I have no furniture to sit on. I requested full refund I will not do business with them... ever!!! The sales people were not even remotely interested in fixing this to my satisfaction.


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