Snapdeal.com / damaged mobile
Dear Sir Damaged mobile
Item description : Obi Octopus S 520 Order no :[protected] Invoice no.:5A87E8/14-15/3121 Amount : Rs.11940 Ticket Id :8375153. Pickup Receipt/[protected]/Snapdeal RL (8375153) I received the mobile Obi Octopus S 520 on 7/7/14. I called up Snapdeal customer care after 30 minutes, telling them about the defective piece.
The complaint which they have written is that, I am not satisfied with the product which is not correct. The Snapdeal customer care spoke very rudely that they can't do anything in electronic goods saying its the policy of the company. They should write that the piece is defective. I have to call them endlessly to follow and I see no sincerity on the Company's behalf.
I was told that some one would call me in 48 hours time but never received a call.
After lot of pestering they have send a phone no. ([protected]), that I should call this no. to pick back the product . Finally the product was picked up but I have not received any mail stating that Snapdeal has received the mobile.
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