SUBMIT A COMPLAINT / 7930030 - cashback not credited

bangalore, India Review updated:

Complaint no. 7930030. The cash back should credit on 9th Aug 2014 but till now i didn't get the cashback. I replied around 20 mails and more than 20 calls to customer care but there is no progress till now, every time they says within 48 hrs it will be rectified but there is no progress. This is MOST WORST CUSTOMER CARE.

Don't send the standard replies, i already sent mail to [protected] 1 month before there is no action taken.
I know you will reply "sorry for the inconvenience" all the standard stories, you don't have anything other than that.. its almost 2 months still you are not able to resolve the issue, from this thing you BAD QUALITY OF CUSTOMER SERVICE.

Sep 23, 2014
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  • On
      Sep 24, 2014

    Dear Dhinesh Kumar,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected] and kindly mention your order ID in your subject line.
    Thank You for your cooperation.

    Snapdeal Online Team

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