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Smooth Fitness 6.25 TreadmillRefuses to honor motor warranty

Review updated:

Purchased a Smooth 6.25 Treadmill on 9/21/08. Invoice# WAR-T-5YP1YL states "Warranty: Life Frame & Motor, 5 Yr Parts, 1 Yr Labor". Motor is making a loud wining sound and Kevin at Smooth Fitness said the motor probably needs replaced.See the Top 10 Worst Companies in King of Prussia, PA But replacement is not covered under warranty since the noise is probably caused by "wear and tear". He said "ware and tear" is not covered under the lifetime warranty. The motor replacement cost would be about $450 plus labor. The lifetime warranty is useless.

Ta
May 02, 2014
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Comments

  • Do
      May 02, 2014

    So sue them. Demand repair and attorney fees. You win, they lose, justice done!

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