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The good, the bad, and the ugly - discover what customers are saying about Smoking everywhere

Welcome to our customer reviews and complaints page for Smoking everywhere. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Smoking everywhere.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Smoking everywhere's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Smoking everywhere, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Smoking everywhere. Your feedback is an important part of our community and will help others make informed decisions.

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9:19 pm EST
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Smoking everywhere Faulty Product / False Advertising

I order the Gold One Kit, and received the wrong product. The company sent me their Poker Kit. The day I received, I unboxed the product and tried to use it. The ecig did not work. I decided that maybe it needed to be charged. After charging, the battery will not work the ecig, and the unit does not make any vapor. The battery has a light that indicates when you are inhaling and that light has never worked. I have contacted the company by email, and left messages but have never so much as received a call back or any communications. These people are criminal. They stole my money, and sent me an unusable box of ecig parts with a couple of decks of cards. I am furious.

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SirComplainsaLOT
Macon, US
Feb 02, 2012 4:30 pm EST

Getting harder for Carolina Direct Furniture www.carolinadirectfurniture.net to get a business loan now

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10:17 am EST
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Smoking everywhere call the Sunrise police!

I posted a complaint last night on this site. For all those who have been ripped off by this company, please call the Sunrise Florida Police Dept to file a complaint with them, against this company. Their number is [protected]. I believe the company has more than one name for the business online. The unauthorized withdrawal from my account has the name of Smoke51anywhere and I see that the list of complaints here read Smoking Everywhere. When you click on a link for Smoke51Anywhere a website pops up that simply says Electric Cigarettes. I called the Sunrise police a few minutes ago and the dispatch person is very familiar with the company because of prior complaints. I was assigned a case number and when the case goes to a detective, they will contact me and begin an investigation. The officer (not a detective) I spoke to was under the impression that this is not a crime. I am sure that it is called internet fraud and I believe that is a felony. The officer tried to insist that I possibly, accidentally processed the order but I absolutely did not! Although I am sure the company will claim that I did. They can retrieve your info simply by you filling out the form... even if you delete it without processing it like I did. I visited the site months ago and they called me this passed Monday to ask if I was still interested and stating that they saw that I had visited their site. I said NO! I was not interested. So they took the liberty to charge me anyway, the ###! We need to swamp the Sunrise police with calls on these people. Please call them now so they will understand how many people this company is ripping off and DO SOMETHING about it!

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8:56 pm EST
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Smoking everywhere Charged for Filters

I paid for smokingeverywhere electronic cigarette & 2 weeks ago when I rec`d 2 boxes of filters the statement said no charge. I looked on my master card statement charged me $17.?. I would like to unsubscribe so I won`t receive anymore filters. My husband passed away 11/13/2009 & I haven`t tried this product yet. Thank you Mrs. Sharon Alspaugh 1390 Wayne St. Apt. C Troy, OH. 45373.

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LetMeSeeYourManager
, US
Jul 07, 2018 6:27 am EDT

What does your husband have to do with your story?

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6:10 pm EST
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Smoking everywhere Unauthorized Bank Withdrawals

-Update To My Previous Post-

Rarely one to voice a complaint w/o also working to secure a solution, I spent a part of my day off searching for answers...and like a dog on a bone, I can promise anyone who cares to read this, I will reach a solution, even if it means I have to throw a few more dollars at the problem, not to mention precious time!

So, I'm completing paperwork for my bank to file a dispute, and have emailed an attorney re: options. In addition, I've contacted another person on this site who's also determined to stop the unauthorized w/d's on her account and if possible from others' as well.

That's it for today...or until my net post.

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LetMeSeeYourManager
, US
Jul 07, 2018 6:30 am EDT

Tell your bank you did not authorize any charges from this company and get a new card number. Problem solved.

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Anti-Smoking Everywhere
Nashville, US
Jan 29, 2010 10:42 pm EST

I have been charged twice - both on my AmEx card and a debit from my checking account - for Smoking Everywhere products I didn't order or receive. When I did order, I didn't receive the products, but that must be where they got my debit and credit card numbers. I called today and told them I want a refund and that I intend to contact the Office of the State Attorney General and the Better Business Bureau. This outfit should be shut down for dishonest business practices - theft. I was told by "customer service" that I was signed up for auto-refill, which I'm not. First, I never signed up for it and, second, I never received cartridges. I am not going to be one of their victims. They have picked the wrong person to scam.

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mvalv15
, US
Jan 19, 2010 7:28 pm EST

I just got off the phone with smoking everywhere. they have withdrawn $17.84 twice now, as well as the $108.00 that they took for my $9.95 trial. I got my E-cig long after the trial with an invoice for the $108.97 saying paid. I called last week and was in rotation on hold with a caller number of 12, it dropped to next caller and back to 27. so i called sales instead of customer support and was told to leave a message, never heard back. So I called today and got a pleasant girl that turned cold when i said I was upset that i didn't like the fact they thought it to be okay to just take what they want from my bank account. I was told to mail the product back and I would get a refund. HOW ABOUT SEND MY REFUND and I'll send back the product. I don't really trust I will get my money back. God I would love to sue them for my time and trouble or better yet a class action and get a large amount just becuase I am so irritated with them.

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4:49 pm EST
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Smoking everywhere Bank account Theft

THIS IS what they'll post on your bank statement:
U2 SMOKINGEVERYWHERE80 [protected] FL
(along with their unauthorized charges)

-----------BUYER BEWARE! MAJOR SCAM & CON-ARTISTS AT WORK HERE--------------------

I ordered the 9.99 trial and cancelled within the two weeks as instructed for per their "guaranteed" no further billing policy. They ignored my request, (per their request) and I mean via phone and emails. I have all the dates and times, spoke with "Blondine" # 42328, 2x and most recently with "Phillanna" # 42530.

Was told 2x by Blondine I'd receive a refund of my money within 48 hours, which by the way continues to be withdrawn without my approval in the amounts of $99.02 on 10-14-09, then $49.99 0n 11-16-09, and $17.84 on 12-15-09. Now today, Philanna tells me I "should be getting an email within 24 hours re: the status of my refund." Say whahh...?

I have sent all of their unopened products back at my expense with confirmation upon delivery receipts, and yes, they've received them! This company is unscrupulous, and I am contacting my states' attorney as soon as I'm finished typing this, in an attempt to end this nightmare!

Perhaps a great idea, but what a shame to ruin it with unprofessional rip-off personnel or maybe it's the actual owner behind the scam, who knows.. Either way, shouldn't he be accountable for his employees actions i.e. theft from other people's bank accounts?

If anyone else knows of any other recourse please chime in ASAP.

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DaveHatesSmokingEverywhere.com
Puyallup, US
Jan 28, 2010 10:31 pm EST

These people have somehow migrated into Washington State and are ripping people off daily in our malls by overcharging on sales tax, and hiding the receipt in the box that says "all sales final" and then giving you a different copy that doesnt say that on it. During your purchase at their kiosk, they don't tell you that there are no returns and there is no sign posted. I attempted to get my money back when i returned the product 3 days after purchase because none of it worked at all. They told me they didnt offer refunds, only exchanges. The workers at the kiosk even admitted that they felt there was something wrong with the "company" they were working for... I asked them for their managers number and they claimed they didnt have a manger. It took me about 30 minutes to finally get the manager on the phone, only for him to repeat the same nonsense of "no refund" to me. I called the main "corporate" number on their website that said "30 day money back guarentee" and they said they werent responsible for issuing refunds to customers who bought from their kiosks, which are apparently "managed/owned" by individuals. This whole thing STINKS of scam artistry and I would advise anyone not to do business with this company EVER. While one the phone with the corporate office they continuously said the same B.S about a case manager contacting me within 24 hours. That was over 48 hours ago. I am calling the better business bureau tomorrow. The people need to be stopped. A class action lawsuit NEEDS to be filed. I would start one, however i lack the legal knowledge and funds to do it. We need to band together and take this company out before it can scam more honest hard working people out of their hard earned dollars.

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Lora A Robison
Guin, US
Jan 04, 2010 3:25 pm EST

I never bought the kit, I tried the 14 day free trial for 9.95 but returned it the eighth day and sent it so they would have to sign for it so I know they received it and the next month (Nov. statement) I was charged the 99.02 anyway. I have been trying to get them to take that charge off my credit card but I have been unsuccessful.

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optimisticONE
Boynton Beach, US
Dec 27, 2009 12:12 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I bought the $99.02 kit in Sept. 09 on the agreed condition that no automatic refills would be sent or billed. Everything was fine until Dec. 04 when I spotted a charge on my credit card for $17.84. I hadn't ordered anything nor had I received anything. My query to [protected] was answered with a case number and a follow up email saying the charge was not refundable. I responded to the email explaining that I was not enrolled in the monthly refill program, and had never received a cartridge refill. They responded back with an apology, granting a refund within 24-72 hours. The 72 hours expired Dec 24 without a refund to my card. I have disputed the charge with my card issuer and they have credited my account. What's next?

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wonder19
johnson valley, US
Dec 18, 2009 7:09 pm EST

Same happened to me. Join with me and send an email to the Florida Attorney General.

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john_displayname
Temple City, US
Dec 16, 2009 5:30 pm EST

I ordered on line for the trial . I sent it back on 10.22/2009 via USPS using my own money one day after I
received it. (I keep the USPS receipt of it.) However I was charged $99.02 on 11/06/2009.

I called [protected] many many times since then for refund. I was always told I will get the refund within next 24 hours. However they have never done that.

Smoking everywhere, is this the way you do business? get my money back!

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john_displayname
Temple City, US
Dec 16, 2009 5:10 pm EST

I have the exact same case.

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5:24 am EST
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Smoking everywhere Buyer beware

Ordered free trial online and it was promptly billed to my credit card for shipping.well, nothing sent for over 30 days, so I guess my 14 day free trial went away! I called and cancelled my order after going thru a looping telephone system for an hour.So now my product arrives almost 45 later and they billed me the full price 99.95 after I had cancelled.

I called my credit card company and is in dipute and once agin called cigarette company and went thru the loop onl;y to get hung up on. I still have the package, unopened, and refuse to even think about paying for return shipping.What a scam...buyers beware..

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10:39 pm EST
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Smoking everywhere phony charges

I decided to try the smokeless cigarette for a trial period in which I paid 9.95, I immediatley sent it back when it read that if you try it you buy it after I recieved the trial product. Since I sent it back several weeks ago I have been charged $99.02, 49.99, 49.99 and another 49.99 on my credit card. I have tried to contact this company and have had no success. In the meantime I have been charged for over limit charges to my account. I have tried to stop them from adding anymore charges. Any advice on how to get my money back would be greatly appreciated.

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HONEYBEEBIT
Weeki Wachee, US
Jan 05, 2010 3:07 pm EST

I just need to get my money back and my membership canceled. This has been going on for almost a year. I am homebound with a limited income, I cannot afford this nonsense. Can someone tell me what I can do? I desperately need help. Please email me at HONEYBEEBIT@AOL.COM, I can call anyone that can help. Please, I BEGGING YOU!

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mike budzanoski
cokeburg, US
Dec 09, 2009 4:29 pm EST

you need to get them online and tell them your contacting higher powers and they will but it back or in your account immediatly they have a good product but the online is in florida and there the scammers ive been using for 3 months and got it through the mall if you have any questions feel free to email me at buzzyandamy@yahoo.com ive been through this and got my money back from them when i used a mastercard feel free to email me at buzzyandamy@yahoo.com or call [protected] ill be happy to help anyone out

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Yehudah
Rensselaer, US
Dec 08, 2009 8:32 pm EST

I ordered the sample online in early November and was billed $9.95 for the shipping and handling. After not receiving it in 3 weeks, I called back and told it was being shipped. At that time I decided to get a sample of the mint flavored low nicotine sample and was charged $9.99.

As of today, December 8, 2009 I have received nothing. I checked my online checking account because I had used a debit card and found that on November 30, 2009, they hit my account for an additional $99.02 tWICE and an additional $17.84 TWICE. I called them and got nowhere. I called my bank and found that they have since charged another charge of $99.02 that hasn't even hit my online acount yet. My bank told me to go to my local bank and have my debit card cancelled and a new one issued so that they can't charge me any more!

I AM CALLING THE FLORIDA ATTORNEY GENERAL'S OFFICE TOMORROW MORNING AND THE ATTORNEY GENERAL OF MY STATE OF NEW YORK, CONSUMER FRAUD DIVISION. I SUGGEST EVERYONE ELSE DO THE SAME TO STOP THESE PEOPLE.
THESE PEOPLE ARE THEIVES. THEY NOW HAVE STOLEN OVER $300 FROM MY ACCOUNT.

CONTACT ME AT joealb@aol.com if this has happened to you too.

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Jebrolis
Warwick, US
Nov 23, 2009 3:28 pm EST

Now what, I have the same situation. Obviously this is an agressive, in your face get rich scheme by some group of investors who are using Gorilla Salesmanship. I have a registered return recipt that they recieved the item back from the USPO and they are still billing me. I have gotten hold of my credit card company and am having them dispute it. they have told me that the charges will be removed. but Who knows this is one tough gang of sales-thugs..!

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wonder19
johnson valley, US
Nov 12, 2009 7:03 am EST

I have had the same problem with them. They keep say a refund is coming but it never does. wonder19@hotmail.com

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9:57 pm EST
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Smoking everywhere Fraud Charges

Do not buy from this Company, not only their product does not work, they will scam you.
They say 14 day trial, but they charge you $9.95 If you want to canceled you need to wait until you received the product, and that takes over 3 weeks, Then they tell you the 14 days is up, they start counting, when they confirm your order. So then they bill you $99.95
And you need to cancel any subscritions, (which until now they can not explain what it is) because I call them and canceled. They say no more charges, one month later another charge of $49.95 and I have not order anything else from them. You call them and they do not know why was you charged again. You ask for refund and they say 3 to 7 workings days, after they find out why you were charge, which can take 3 weeks. I'm waiting for the lawsuit against this company to join in.

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cgregory67
Newbury, US
Apr 22, 2010 8:14 am EDT

I sent this letter with my contact information and have heard nothing, looking for a class action lawsuit.

Email Sent To: support@smokingeverywhere.com

I paid approximately 10$ for a free trial and my credit card has been charged hundreds. This is fraud and I am going to take legal action unless I am refunded in full. I have all products sent unopened and called to cancel but never received a call back for return instruction.

I do not want this product and this is a second request to remove me from this deceptive program.

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Skitt
Prescott, US
Dec 21, 2009 10:18 am EST

Totally agree. I did get scammed also. Boy, I feel like an idiot. I contacted the attorney general's office. Don't know if they can do anything, but there is always hope. OH, by the way, they think the BBB is a joke!

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CRM
Whyshouldi, US
Nov 13, 2009 2:22 pm EST

I canceled my monthly shipments on October 23, 2009 and wrote down the date, the representative's name and ID number that I talked to when I cancelled. I asked if there was a confirmation number for my cancellation and was told by the representative that another department would handle the cancellation, that she wrote it up to be submitted to her supervisor at the end of her shift. She assured me that she would submit it and I would be cancelled, with no more charges.

On November 11, 2009, $49.99 was deducted from my account. I called smokingeverywhere and got some "no answers", some busy signals, voicemail, and hangups. I finally got a representative that told me that she could not see where I had been charged for any monthly shipment, nor could she see where I was cancelled. She asked me to email her at her smokingeverywhere.com address and send her a screenshot of my account with the charge on it, to verify that I had been charged the $49.99. I did that, limiting the view to include only that charge. I called my bank and was informed that I could file a dispute once the item is posted. That still locks up that money from my access. I am considering closing that account and opening another, if that's what it takes. That's a real hassle, since I have other things attached to that account. LESSON LEARNED!

SCAM! BEWARE!I would like to hear about a lawsuit, too, because I would like to join in on that!

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4:06 pm EDT
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Smoking everywhere Scam

When sign up as an affiliate - you do not receive any commissions - they just say they are having technical problems and will get back to you - but they never do. You do all the selling and they are not giving commissions. It is a scam.

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luckygram0221
Newtown, US
Aug 18, 2016 1:37 am EDT

I purchased the product originaly on 9/3/09 but never recieved the product.In the meantime I was able to quit smoking on my own.On 12/11/09 I called and spoke to James #4291 and told him that I never recieved the product and that I no longer needed it because I had done it on my own.He said that they had already sent out another package tracking #9101148008600412406494..I did recieve the package on 1/29/10 and immedatley called to see if i needed anything to return the unopened package.I was told to just send it back, this was Filimano #42530..I also explained to her the account had been changed and did give her new account info.To this date I have seen no refund and when I try to call I get cut off.
luckygram0221@aol.com

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Pokvir
Bonita Springs, US
Nov 14, 2009 7:40 pm EST

Signed up for the trial cigarette. While reading the site again a couple days later, found the small print of how much they would be charging me if I kept the product after 14 days. I cancelled that day. They charged my Credit Card $9.95 and $99.95 anyway. When I called their phone # I got a recording that said there were 15 calls ahead of me. I listened to the count down and when it finally got to my turn, some 30 minutes later, it was a busy signal. I got my C.C. Company to charge it back to their bank. BEWARE...I probably got lucky to get my money back!

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another concerned citizen
Loveland, US
Oct 22, 2010 9:34 am EDT

My boyfriend wanted to order this and I warned him about all these so called " free offers...just pay shipping " only to have them keep charging your card. I told him to use his PRE PAID VISA card, and ONLY put the total amount for shipping on it, nothing more. That way, they CAN'T take any more money out, and you have just beaten them at their own game ! Do this for pretty much anything you order, if you aren't sure and READ THE FINE PRINT ALWAYS !

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sikceo
33324, US
Mar 04, 2010 10:32 am EST

I agree if you guys are looking for a trustworthy affiliate program try smoke51.com they have never weaseled me out of a payment once they had a system error within and hour they had the system back up and even gave me and extra payment for my inconvenience

http://www.smoke51.com

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Try this reliable company.
revere, US
Feb 26, 2010 3:31 pm EST

I'm so sorry for all the bad company's out there try-in to scam customers on electronic cigarettes. smoking everywhere, smoke 51, n-joy, etc. all no good. There is a company that will outlast them all and has the best customers service around. There called Cigotine.com.They where the first company to give a 15 day refund from the day you receive or purchase the product and 1 year replacement. There is no bad blogs about this company. they have a 2 piece system. I do not care what any body says. a 2 piece system is a better reliable product then those 3 piece system's. Don't let those company's tell you different. if you do not want a headache and a good reliable company with a good reliable product, then look up and contact cigotine. go to cigotine.com thanks and sorry again. not every company is bad out there, take a chance and i promise you won't regret it

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smokingevreywhere-sucks
, IN
Feb 26, 2010 7:49 am EST

They seem to have quite a mouthful of sites ... smokingeverywhere.com and some sites they advertised have disappered. It is a FRUAD to say the least they make claims on th phoen and dont deliver. They dont even knwo what they charged me. It is a VERY big SCAM. Smokingevrrywhere is sucking our credit cards and hiiotng charges even without any proff of authorization. They dont priovide a Tracking number. They dont even have a proper support. Funny thing is they take you to a different site : http://smoking-everywhere.com/ to charge you. i did a search for "Electronic Cigarette" and foudn they have another website http://electroniccigarette.com/ and Guess what the smokingeverywhere logo is on those products as well. go figure. it seems to be a CON-ARTIST trick .. open a site .. advertise in BIG newspapers -- suck peoples cards and disappear and THEN open another NEW site ... the sucking-everywhere story continues.

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mario f
, US
Feb 11, 2010 7:03 pm EST

i was scammed also i sent them copies of three different double charges on my credit card i sent them twice with receipts from the post office then their e'mail said they never got them .in order to refund me they need copies of charghes yesterday i went to office max they faxed five pages for me and today they e'mail me they need copies of charges i spent about 25.00 sending them proof mario

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Scammedsmoker
, US
Dec 31, 2009 9:40 am EST

I tried their initial product offer, but didn't like it. The liquid tended to leak, making me feel sick (I'm not a heavy smoker). So I called to cancel the monthly refill program, but within a couple of weeks I received refills anyway. I called them again, and they seemed real nice, gave me a case number, and told me to send the refills back for a refund. I did that, but never received a refund! Not only that, I received and was billed for yet another shipment of refills! I called them again and the guy tried to give me the run around, saying I'll get a confirmation email in 24 to 48 hours...never received it, nor the two refunds now. Contacted my bank to dispute the charges. They put me on hold while getting hold of Smoking Everywhere. Next thing I know I'm on the line with a recording from Smoking Everywhere, telling me they're busy and please leave a message (which I did). They appeased the bank and then I was put through to fix the problem, only to be railroaded yet again! I've now filed a complaint with the Better Business Bureau and waiting for that response. Is there a state Attorney General out there somewhere who could take on this company on behalf of scammed citizens? If class action can be brought, I'm all in. Warning to those considering this product...DON'T! If you must, go to a local smoking shop that probably has e-cigarettes much cheaper (I found out too late).

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ronald adams
Bakersfield, US
Dec 04, 2009 7:16 pm EST

WHAT A TRULY AWFUL COMPANY! TRIED TO GET MY MONEY BACK AND THEY WANTED A COPY OF MY BANK STATEMENT!
WHAT A SCAM. I AM MORE THAN WILLING TO GO INTO CLASS ACTION SUIT. RONALD ADAMS AND PAT BROWN

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winger
Phoenix, US
Dec 03, 2009 9:51 am EST

I did a review of their product on vpuffdirect.com - smoking everywhere sucks and I am glad that it is currently the first result when you search smoking everywhere review on google. Sorry to hear people are getting scammed but hopefully enough word will spread that not too many more people will get scammed.

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