Smoke 51 / Lux Electronic Cigarette / Unapproved Charges
Smoke 51/ lux is nothing but a scam. I ordered the $4.95 promo kit. When the electronic cigarette arrived there was a contract included. It said " if you are not happy with this product you have 30 days to return it for a refund. When I looked at my bank account, 12 days later, not only did the company take the 4.95 but they added a unapproved charge of $109.67 plus a charge for $3.07 exchange fee. My bank told me that it was a sure thing that their bank account was from a foreign country. It took 5 calls to the company until they said they would refund the money. First they tried to tell me I had only 14 days to return it, it was only the 12th day and the contract said 30 days. Then they said it was for a life time guarantee and filters, nope, I didn't order that. My bank and I turned it into their fraud dept. I recieved 3 different emails from the smoke 51/ lux saying they will refund my money. Dont buy anything from this company! Save yourself from the problems I encountered.